E-Class (W210) 1995-2002: E 200, E 220D, E 240, E 290TD, E 300TD, E 200, E 240, E 280, E 320, E 420, E 430 (Wagon, Touring, 4Matic)

Mercedes scrambling to recover reputation for quality

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old 03-28-2004, 06:46 PM
  #1  
Member
Thread Starter
 
Neicey59's Avatar
 
Join Date: May 2002
Location: Florida
Posts: 192
Likes: 0
Received 0 Likes on 0 Posts
2007 E350/2001 SLK320
Mercedes scrambling to recover reputation for quality

As many of you know the 04 Consumer reports list MB as #79 overall. In the top running (not necessarily in order) were Toyota, Honda, Infiniti <big surprise>, and Lexus.

In a conversation with a Service Manager at one of the local Stealerships he mentioned being in a meeting with over 600 other Manager's and MB's Senior Management Team (Corp) admitted to design, build, and supplier problems. The problems of course are reflected as quality concerns. MB is promising to be back on top of the Heap by 2007, but have they allowed themselves to slip too far to recover?
Old 03-28-2004, 06:53 PM
  #2  
Senior Member
 
E430 George's Avatar
 
Join Date: Mar 2003
Location: NYC Queens
Posts: 250
Likes: 0
Received 0 Likes on 0 Posts
1999 E430
If this is true, than I think that Mercedes can very well recover.

They can ride on their reputation and more importantly image well beyond 2007. By taking the issue seriously and aiming for 2007, they should turn out fine.
Old 03-28-2004, 08:01 PM
  #3  
MBWorld Fanatic!
 
E-Klasse's Avatar
 
Join Date: Mar 2002
Location: Arizona, USA
Posts: 1,537
Received 1 Like on 1 Post
W205 C300
I think the quality issue being much lower was also due to the Chrysler side of house. Being rated as Diamler/Chrysler hurt the Mercedes line. There was an interview on TV with a upper exec with Diamler/Chrysler that said the whole company line would improve by 2007. The Toyota and Lexus line of cars has always been tighter knit than Mercedes and Chrysler are. But that is changing with cars like the 300C, the Crossfire and the diesel version of the 2005 Jeep Liberty.
Old 03-28-2004, 09:53 PM
  #4  
MBWorld Fanatic!
 
hubert's Avatar
 
Join Date: Dec 2001
Location: New York
Posts: 2,157
Received 5 Likes on 5 Posts
14'G63 AMG ,1994 Mercedes E500, 2020 Range Rover HST
Yeah ok in 2007 what about our cracking dashboards on W210's.
Old 03-28-2004, 10:40 PM
  #5  
Member
Thread Starter
 
Neicey59's Avatar
 
Join Date: May 2002
Location: Florida
Posts: 192
Likes: 0
Received 0 Likes on 0 Posts
2007 E350/2001 SLK320
2007 seems to be the magic date for MB, but it seems I remember a now Ex MB Prez who promised a change by 2003. Problems are running rampant on the 03 E Class, and many of those owners are demanding the 04 model due to the comand issue.

The ML made Benz the laughing stock of the industry, and the problems with that vehicle still aren't corrected. I know because MB recently bought my 01 ML back from me. Why blame Chrysler? They are higher on the quality list than MB. From what I understand when the smoke cleared the truth was evident. Chrysler did indeed purchase Daimler, but industry insiders including the guys at Edmunds have stated Chrysler hasn't touched the manufacturing end of the Benz business.

Benz has no one to blame but themselves. Hopefully they can once again make their name synonymous with luxury and quality. If not my next new car won't have the 3 points.
Old 03-28-2004, 11:38 PM
  #6  
MBWorld Fanatic!
 
E-Klasse's Avatar
 
Join Date: Mar 2002
Location: Arizona, USA
Posts: 1,537
Received 1 Like on 1 Post
W205 C300
Originally posted by Neicey59
Why blame Chrysler? They are higher on the quality list than MB. From what I understand when the smoke cleared the truth was evident. Chrysler did indeed purchase Daimler, but industry insiders including the guys at Edmunds have stated Chrysler hasn't touched the manufacturing end of the Benz business.

Benz has no one to blame but themselves.

You have that backwards, Daimler-Benz purchased Chrysler and became Daimler-Chrysler. Almost all of the Chrysler managment is gone.
Old 03-29-2004, 12:08 AM
  #7  
MBWorld Fanatic!
 
MBZ12's Avatar
 
Join Date: Aug 2003
Location: Fullerton, CA
Posts: 5,997
Likes: 0
Received 0 Likes on 0 Posts
'07 R350. '05 C230. '93 454SS Truck. '71 Chevelle SS.
It doesn't matter who bought who....chrysler's are a piece of ***** as is dodge and plymouth. And I hate to say it but Mercedes has going that route! It can all be regained but it all starts from step one of the engineering process. Pay attention to details when you design and build with quality in mind. This includes using only the best materials in the process....My .02
Old 03-29-2004, 12:20 AM
  #8  
MBWorld Fanatic!
 
Whitey's Avatar
 
Join Date: Apr 2003
Location: HK (but constantly travelling)
Posts: 4,169
Likes: 0
Received 2 Likes on 2 Posts
98 W210 Advantgarde
Also improve on the QC process! I hear a significant part of the QC on the W211 was carried by the customers!
Old 03-29-2004, 12:27 AM
  #9  
MBWorld Fanatic!
 
E-Klasse's Avatar
 
Join Date: Mar 2002
Location: Arizona, USA
Posts: 1,537
Received 1 Like on 1 Post
W205 C300
Plymouth has been gone for a while now. The whole company needs to turn it around.
Old 03-29-2004, 10:22 PM
  #10  
Member
Thread Starter
 
Neicey59's Avatar
 
Join Date: May 2002
Location: Florida
Posts: 192
Likes: 0
Received 0 Likes on 0 Posts
2007 E350/2001 SLK320
Actually they would like shareholders to believe the entire deal was a merger; however, apparently as mergers go - this one was a shady as they come, see article below:

Schrempp defends Daimler-Chrysler deal as "merger of equals"
Dec 09 '03


WILMINGTON, United States (AFP) — DaimlerChrysler Chairman Juergen Schrempp defended the 1998 deal between Daimler-Benz and US auto giant Chrysler as a "merger of equals," brushing aside allegations of fraud.

Testifying in federal court in 1.2 billion-dollar lawsuit claiming he and other executives duped Chrysler shareholders into accepting the deal, Schrempp stated, "I did not defraud anyone."

Schrempp is the key witness in the action brought by billionaire tycoon Kirk Kerkorian, who has accused the German firm of engineering a takeover of the US automaker while calling it a "merger of equals."

The German auto executive was greeted by dozens of photographers and television cameras as he arrived at the Wilmington courthouse where the trial is being held.

Asked by DaimlerChrysler attorney Thomas Allingham if if he had defrauded Kerkorian or his Tracinda holding company, Schrempp said simply, "No."

About about whether the plan was a merger of equals, he replied, "Yes, because what we said in the merger agreement was precisely fixed and done."

He added, "The description of a merger of equals was absolutely correct. By telling the truth I did not defraud anyone."
Old 03-29-2004, 10:27 PM
  #11  
Member
Thread Starter
 
Neicey59's Avatar
 
Join Date: May 2002
Location: Florida
Posts: 192
Likes: 0
Received 0 Likes on 0 Posts
2007 E350/2001 SLK320
(CBS) Billionaire investor Kirk Kerkorian on Monday sued DaimlerChrysler AG for more than $8 billion, accusing the German automaker of deceiving shareholders when it bought Chrysler Corp. for $36 billion in 1998.

The lawsuit, filed in U.S. District Court in Delaware, charges DaimlerChrysler with "fraudulently inducing the 1998 vote of Chrysler shareholders" and "knowingly deceiving" shareholders and other parties by representing the deal as a "merger of equals".
Old 03-29-2004, 10:29 PM
  #12  
MBWorld Fanatic!
 
mbtech208's Avatar
 
Join Date: Nov 2001
Location: Bloomington, IN
Posts: 2,332
Likes: 0
Received 1 Like on 1 Post
1997 Toyota Tacoma 4x4
Okay Schrempp, if it was a merger of equals, why are there no more original Chrysler Corporation members on the board?
Old 04-03-2004, 11:07 PM
  #13  
Senior Member
 
EddieGTP's Avatar
 
Join Date: Jan 2002
Posts: 347
Likes: 0
Received 0 Likes on 0 Posts
Not a Benzer anymore
Which Company... Business Majors...

Q. Which company started out small, became big, created a name and respect for itself, blundered their product, regrouped itself, and became great again?

A.
Old 04-05-2004, 08:23 AM
  #14  
MBWorld Fanatic!
 
michakaveli's Avatar
 
Join Date: Oct 2002
Location: Columbia, SC
Posts: 1,560
Likes: 0
Received 1 Like on 1 Post
E300
Re: Which Company... Business Majors...

Originally posted by EddieGTP
Q. Which company started out small, became big, created a name and respect for itself, blundered their product, regrouped itself, and became great again?

A.
Chrysler Corporation! - is it okay from a business graduate?!?
Old 04-07-2004, 03:58 PM
  #15  
MBWorld Fanatic!
 
deuce zer0's Avatar
 
Join Date: Dec 2003
Location: Nashville
Posts: 2,298
Likes: 0
Received 0 Likes on 0 Posts
E63
Originally posted by Neicey59

Benz has no one to blame but themselves. Hopefully they can once again make their name synonymous with luxury and quality. If not my next new car won't have the 3 points.

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 


You have already rated this thread Rating: Thread Rating: 0 votes,  average.

Quick Reply: Mercedes scrambling to recover reputation for quality



All times are GMT -4. The time now is 06:33 PM.