anyone confirm the number of 'start up/free' months Sirius activation with USA W211?
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Senior Member
Joined: Oct 2002
Posts: 296
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From: New York
2003 E500
anyone confirm the number of 'start up/free' months Sirius activation with USA W211?
hi gang,
For those who have taken delivery of their 07 W211s, I'm wondering who can shed light on the terms of the Sirius factory install - there's been some back and forth in the forums over time about how MB 'should' give some initial startup time with the package.
Comments on what 'airtime', if any, 07 buyers get with their MB installed Sirius?
For those who have taken delivery of their 07 W211s, I'm wondering who can shed light on the terms of the Sirius factory install - there's been some back and forth in the forums over time about how MB 'should' give some initial startup time with the package.
Comments on what 'airtime', if any, 07 buyers get with their MB installed Sirius?
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From: Howard Co MD
'13 ML350 Bluetec for work, E550 for pleasure, & ML350 for my wife
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Joined: Sep 2005
Posts: 669
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From: Little Falls, NJ
2020 GLC300 4MATIC
I was under the impression that it was 6 months from Mercedes, plus anything the dealership is willing to throw in. My dealer gave me an extra 8 months for a total of 14 free months of Sirius (on my C280.. but still, same difference)..
- Eric
- Eric
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MBWorld Fanatic!
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From: Long Island, NY
2004 E320
A month after I purchased my '04 in Auguist I received a mailing from MB that I would receive 6 mo of Sirius @ N/C but when I tried to activate it was told that the original owner had alresdy used the promo. What a waste of time, MB sometimes really has it's customer relations head up and locked.
So, I said to Sirius how about a 30 day trial to see if I like it. Their answer"absolutely not". Great customer realtions from them too. Looks like a match made in heaven. They deserve each other as far as Sat radio is concerned. (I'l never get it now....so for a lousy 30days they lost a potential paying customer for good).
So, I said to Sirius how about a 30 day trial to see if I like it. Their answer"absolutely not". Great customer realtions from them too. Looks like a match made in heaven. They deserve each other as far as Sat radio is concerned. (I'l never get it now....so for a lousy 30days they lost a potential paying customer for good).
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From: Ft. Lauderdale Area, USA
2015 ML 350
Activate it. Don't be someone who would rather hurt themself rather than let someone get away with a percieved "slight". If you don't like it you can always cancell it after a month & get a refund. (Tell them the car was totalled and the new Acura came with an XM only option.) I bet once you activate it, you'll stay. Particularly if you drive out of range of the local stations... no knob twisting, no searching, no scanning.
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Joined: Jul 2006
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From: Long Island, NY
2004 E320
Barry...I don't believe either the activation fee or the first months charge is refundable, but I'll check on it. I ran a Danish Hi Fi company for 20yrs and I would never, ever treat a customer/dealer like this, so maybe that's why I dug my heels in.
Last edited by starbrite; Nov 27, 2006 at 03:28 PM. Reason: spelling
MBWorld Fanatic!
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From: Ft. Lauderdale Area, USA
2015 ML 350
MBWorld Fanatic!
Joined: Mar 2004
Posts: 5,017
Likes: 16
From: Ft. Lauderdale Area, USA
2015 ML 350
Ah yes, but you won't cancel, its about 50 cents a day... and don't "flag" your account as a "Gamer" by calling in advance. (The activation fee isnt charged if you avtivate on line.)
Member
Joined: Nov 2006
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From: Oakbrook, IL
'10 E550 4Matic, '09 S600, '07 CL600
I do believe that Teleaid provides some "upgrade" options to give you updated traffic patterns. I don't haven't this "upgraded" service so I don't have all the details.
Give teleaid a quick call and see what they can do for you.
Member
Joined: Jun 2006
Posts: 177
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From: Duarte, CA
2006 E500
Personally, I love my sirius satellite - so I think it's something worth getting.
In regards to activation: according to the MBUSA website...there is NO CHARGE for activation. Under the Activation heading it says:
"Activate your SIRIUS service now. Call 1-888-539-SIRIUS (7474). All you need to do is provide the electronic serial number (ESN) from your radio and your home mailing address. Activation is free."
I don't know whether that means for the original owner...or if there are any stipulations, etc... Here is the link from MBUSA's website:
http://www.mbusa.com/features/sirius/index.do
EDIT:
If you get a CSR who doesn't want to work with you, try calling back and/or asking for a supervisor and explaining that you purchased an MB car that came with Sirius and they told you that it comes with 6 months free trial. If you have a letter written to you from MBUSA (assuming it is addressed to you), even better. Offer to fax it to them to show them what it says. MBUSA and Sirius have a contractual relationship and it's unlikely that a sirius supervisor would not honr a written letter from MB saying you get 6 months free. Just because 1 CSR says absolutely not doesn't mean that's the company policy, nor does it mean that a supervisor won't make an exception to get you to try the service. As a last resort, you could try to write to MBUSA, and include a copy of the letter they sent you with a note saying that Sirius has declined to honor the trial offer.
Greg
In regards to activation: according to the MBUSA website...there is NO CHARGE for activation. Under the Activation heading it says:
"Activate your SIRIUS service now. Call 1-888-539-SIRIUS (7474). All you need to do is provide the electronic serial number (ESN) from your radio and your home mailing address. Activation is free."
I don't know whether that means for the original owner...or if there are any stipulations, etc... Here is the link from MBUSA's website:
http://www.mbusa.com/features/sirius/index.do
EDIT:
If you get a CSR who doesn't want to work with you, try calling back and/or asking for a supervisor and explaining that you purchased an MB car that came with Sirius and they told you that it comes with 6 months free trial. If you have a letter written to you from MBUSA (assuming it is addressed to you), even better. Offer to fax it to them to show them what it says. MBUSA and Sirius have a contractual relationship and it's unlikely that a sirius supervisor would not honr a written letter from MB saying you get 6 months free. Just because 1 CSR says absolutely not doesn't mean that's the company policy, nor does it mean that a supervisor won't make an exception to get you to try the service. As a last resort, you could try to write to MBUSA, and include a copy of the letter they sent you with a note saying that Sirius has declined to honor the trial offer.
Greg
Last edited by gvaughn; Nov 29, 2006 at 06:12 PM.
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From: Long Island, NY
2004 E320
Well, major reception problems...signal only available 10% of the time.
So I go to the dealer today and just couldn't resist the Abbott and Costello routine ( Who's on first ?)
SA : So what's going on ?
ME : I've got a Sirius problem.
SA : What is it ?
ME : It's Sirius
SA : How serious ?
Me : Very
SA : OK, what's the symtom ?
Me : No reception
SA : You're right, that is Sirius.
Me : Seriously ?
Bada Bing !
So I go to the dealer today and just couldn't resist the Abbott and Costello routine ( Who's on first ?)
SA : So what's going on ?
ME : I've got a Sirius problem.
SA : What is it ?
ME : It's Sirius
SA : How serious ?
Me : Very
SA : OK, what's the symtom ?
Me : No reception
SA : You're right, that is Sirius.
Me : Seriously ?
Bada Bing !
MBWorld Fanatic!
Joined: Mar 2004
Posts: 5,017
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From: Ft. Lauderdale Area, USA
2015 ML 350
MBWorld Fanatic!
Joined: Jul 2006
Posts: 1,779
Likes: 11
From: Long Island, NY
2004 E320
I realize this is still a little OT ffrom the OP, however :
Back to the dealer today and diagnosis was a bad antenna. The new smaller type is primer colored so they will send out
for painting and install in a few days. The tech drove their "test route" with the new antenna taped to the lid and reception was excellent.
Barry, I know you've asked in a previuos post(s) last year (#9 https://mbworld.org/forums/showthrea...sirius+antenna) about the puck's constuction. If you never found out, here's the info. Cover held in place by a short plastic hex screw.
So, here's photo with the cover removed. The base/circuit board is attached to the lid by a threaded hollow bolt held by a nut inside the lid. Gasket attached to the cover. BTW, even though you can't tell from the photo, the factory installed antenna is painted body color (tectite gray)
The old antenna is a 2 wire design while the new one is a single wire. New one is held in place by a similar hollow bolt, however non removeable cover (one pc unit) so much cleaner looking, not to mention the smaller size.
Back to the dealer today and diagnosis was a bad antenna. The new smaller type is primer colored so they will send out
for painting and install in a few days. The tech drove their "test route" with the new antenna taped to the lid and reception was excellent.
Barry, I know you've asked in a previuos post(s) last year (#9 https://mbworld.org/forums/showthrea...sirius+antenna) about the puck's constuction. If you never found out, here's the info. Cover held in place by a short plastic hex screw.
So, here's photo with the cover removed. The base/circuit board is attached to the lid by a threaded hollow bolt held by a nut inside the lid. Gasket attached to the cover. BTW, even though you can't tell from the photo, the factory installed antenna is painted body color (tectite gray)
The old antenna is a 2 wire design while the new one is a single wire. New one is held in place by a similar hollow bolt, however non removeable cover (one pc unit) so much cleaner looking, not to mention the smaller size.
Last edited by starbrite; Dec 11, 2006 at 08:02 PM.
