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W211 recalls in europe
Thread Starter
Junior Member
Joined: Aug 2008
Posts: 24
Likes: 1
From: Ireland
E 220, w213 AMG line,E220 cdi avantguard, E220 CDI AMG - Sport
W211 recalls in europe
hi..I have the pleasure of owning a very early w211 e class 220 cdi August 2002 its my first merc,I Love the car, it hasn`t give me one days trouble untill last friday.While sitting ticking over in my garage a bad burning smell arose ,on further inspection the dash was glowing a not so nice colour of red ( attention Alternator/Battery Failure) or something to that effect ,I turned the car off carefully opened the bonnet (incase of smoke or flame) but there was none,I tried to start her again but no start.I removed the alternator and had it checked and it`s fried unable to repaired .
Now to cut a very long story short I contacted a dealer to price the ALT he asked for my chassis number which i gave and he informed me that there was 5 outstanding recalls on my car and that i needed to get her to a dealer soon and that one was to do with the ALT.Now here is my problem if i buy a new ALT and the same happens to it or should i wait to speak to merc warranty and see if there`s a direct link between the recalls and my fried ALT
Has anyone had this problem ? Will the age of my car affect the recalls?The parts guy in Merc told me he has sold 40 ALT`s so far this year.So somethings not right.Thanks for reading this ,it`s probably too long ,It`s my first post...Cheers
Now to cut a very long story short I contacted a dealer to price the ALT he asked for my chassis number which i gave and he informed me that there was 5 outstanding recalls on my car and that i needed to get her to a dealer soon and that one was to do with the ALT.Now here is my problem if i buy a new ALT and the same happens to it or should i wait to speak to merc warranty and see if there`s a direct link between the recalls and my fried ALT
Has anyone had this problem ? Will the age of my car affect the recalls?The parts guy in Merc told me he has sold 40 ALT`s so far this year.So somethings not right.Thanks for reading this ,it`s probably too long ,It`s my first post...Cheers
Member
Joined: Aug 2007
Posts: 155
Likes: 1
From: Manchester, England.
CL203, W211
You from the UK? (curious)
If I was you, i'd put the alternator back on and get it to your dealer and have it fixed under the recall warranty. It may cost you a little cash to get a recovery truck to get the car into the workshop but you'd be saving a **** load of cash for the alternator and any other faults that may occur due to the recall work not being done.
Good luck!
If I was you, i'd put the alternator back on and get it to your dealer and have it fixed under the recall warranty. It may cost you a little cash to get a recovery truck to get the car into the workshop but you'd be saving a **** load of cash for the alternator and any other faults that may occur due to the recall work not being done.
Good luck!
Senior Member
Joined: Sep 2004
Posts: 315
Likes: 2
From: Orlando, FL
2008 E350
pod,
Welcome to the community.
You may want to post some more information in your profile and/or create a signature with more information about your car and your location. Some problems are specific to models on certain continents--Europe vs. North America, for example. And even in North America there is a difference between cars sold in the US and cars sold in Canada.
This will make it easier for people to respond with information specific to your location. They won't have to ask you as many questions back and forth and will be able to respond to your questions more quickly.
It's just something I learned from other members of this forum.
I hope this helps.
Welcome to the community.
You may want to post some more information in your profile and/or create a signature with more information about your car and your location. Some problems are specific to models on certain continents--Europe vs. North America, for example. And even in North America there is a difference between cars sold in the US and cars sold in Canada.
This will make it easier for people to respond with information specific to your location. They won't have to ask you as many questions back and forth and will be able to respond to your questions more quickly.
It's just something I learned from other members of this forum.
I hope this helps.
Last edited by GGM; Aug 6, 2008 at 09:40 PM.
Out Of Control!!
Joined: Jul 2003
Posts: 15,901
Likes: 4,630
From: North Scottsdale, AZ
'71 Pinto
Recalls and service campaigns do not expire – even out of warranty. Therefore, I would suggest you have the dealer inspect the vehicle. MB “USA” released campaigns for the battery control module, alternator, a couple for the SBC braking system, etc. – all no cost repairs. Furthermore, MB should cover the cost to get the vehicle into the dealership.
MBWorld Fanatic!
Joined: Dec 2006
Posts: 6,497
Likes: 335
From: Europe
223.168 & 213.012 & 906.633 & 214.005
I would like to know his location too. I don't understand how the car could have 5 pending recall issues, it should not be possible in the Western Europe?
Some of the recall work can be easily identified, like the additional support for the SBC brake wiring harness/connector.
Some of the recall work can be easily identified, like the additional support for the SBC brake wiring harness/connector.
Thread Starter
Junior Member
Joined: Aug 2008
Posts: 24
Likes: 1
From: Ireland
E 220, w213 AMG line,E220 cdi avantguard, E220 CDI AMG - Sport
more info
Sorry for the lack of info ,I`m in Ireland the car was origanly bought new in England and the owner moved over here to Ireland a few years later,which is probably the reason she has missed her recalls.
I`ll try to get some pic`s up....Thanks everybody for the replys
I`ll try to get some pic`s up....Thanks everybody for the replys
Thread Starter
Junior Member
Joined: Aug 2008
Posts: 24
Likes: 1
From: Ireland
E 220, w213 AMG line,E220 cdi avantguard, E220 CDI AMG - Sport
updates
Just to let you know my local dealer is on holidays so i can`t get any info but as soon as i do i`ll keep you informed
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Thread Starter
Junior Member
Joined: Aug 2008
Posts: 24
Likes: 1
From: Ireland
E 220, w213 AMG line,E220 cdi avantguard, E220 CDI AMG - Sport
w211 recalls europe update
Talked to the mercedes dealer on tuesday he said that it was unlikely that the ALT would be replaced as it was only a rectafier that the recall covered but he would try his best .
Was there not a recall for something to do with the battery in the rear some kind of reprogramming a regulator? does any one have a recall list for Europe or know where i can get it.....Cheers Paul
Was there not a recall for something to do with the battery in the rear some kind of reprogramming a regulator? does any one have a recall list for Europe or know where i can get it.....Cheers Paul
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MBWorld Fanatic!
Joined: Dec 2006
Posts: 6,497
Likes: 335
From: Europe
223.168 & 213.012 & 906.633 & 214.005
Talked to the mercedes dealer on tuesday he said that it was unlikely that the ALT would be replaced as it was only a rectafier that the recall covered but he would try his best .
Was there not a recall for something to do with the battery in the rear some kind of reprogramming a regulator? does any one have a recall list for Europe or know where i can get it.....Cheers Paul
Was there not a recall for something to do with the battery in the rear some kind of reprogramming a regulator? does any one have a recall list for Europe or know where i can get it.....Cheers Paul
Thread Starter
Junior Member
Joined: Aug 2008
Posts: 24
Likes: 1
From: Ireland
E 220, w213 AMG line,E220 cdi avantguard, E220 CDI AMG - Sport
the bad news
Mercedes will not cover any damage to the alternator as the recall was only for reprogramming the battery module (i was told this was to make sure the 2 batteries worked together)
The europe recalls are as follows for W211
1 Battery module control unit : check/reprogramme
2 Turbo Linkage : check/grease
3 S.B.C control unit : replace wire/hareness
4 S.A.M Unit (rear fuse box) : replace
5 Front Axle : Replace Bolts / Grease Sleeves
The price of the ALT in my local Irish Merc dealer is €786.76 including vat but not including fitting, i can get one from a Northern Irish dealer (this dealer would fall under the UK/English Mercedes dealer network) for €500 or i can order it on the net for about €400 im not sure about the last one.I like the thought of it coming direct from Merc/Bosch.Any thoughts or ideas?
The europe recalls are as follows for W211
1 Battery module control unit : check/reprogramme
2 Turbo Linkage : check/grease
3 S.B.C control unit : replace wire/hareness
4 S.A.M Unit (rear fuse box) : replace
5 Front Axle : Replace Bolts / Grease Sleeves
The price of the ALT in my local Irish Merc dealer is €786.76 including vat but not including fitting, i can get one from a Northern Irish dealer (this dealer would fall under the UK/English Mercedes dealer network) for €500 or i can order it on the net for about €400 im not sure about the last one.I like the thought of it coming direct from Merc/Bosch.Any thoughts or ideas?
Out Of Control!!
Joined: Jul 2003
Posts: 15,901
Likes: 4,630
From: North Scottsdale, AZ
'71 Pinto
Mercedes will not cover any damage to the alternator as the recall was only for reprogramming the battery module (i was told this was to make sure the 2 batteries worked together)
The europe recalls are as follows for W211
1 Battery module control unit : check/reprogramme
2 Turbo Linkage : check/grease
3 S.B.C control unit : replace wire/hareness
4 S.A.M Unit (rear fuse box) : replace
5 Front Axle : Replace Bolts / Grease Sleeves
The price of the ALT in my local Irish Merc dealer is €786.76 including vat but not including fitting, i can get one from a Northern Irish dealer (this dealer would fall under the UK/English Mercedes dealer network) for €500 or i can order it on the net for about €400 im not sure about the last one.I like the thought of it coming direct from Merc/Bosch.Any thoughts or ideas?
The europe recalls are as follows for W211
1 Battery module control unit : check/reprogramme
2 Turbo Linkage : check/grease
3 S.B.C control unit : replace wire/hareness
4 S.A.M Unit (rear fuse box) : replace
5 Front Axle : Replace Bolts / Grease Sleeves
The price of the ALT in my local Irish Merc dealer is €786.76 including vat but not including fitting, i can get one from a Northern Irish dealer (this dealer would fall under the UK/English Mercedes dealer network) for €500 or i can order it on the net for about €400 im not sure about the last one.I like the thought of it coming direct from Merc/Bosch.Any thoughts or ideas?
Furthermore, EPC documents regulator part replacements for your 211.006 EPC: Regulator A0031544106 replaced by A0031547106 up to alternator A0131540002; A0031543606 replaced by A0031547306 up to alternator A0121545902 & A0121549802
I can send a copy of EPC info and the campaign bulletin if you want as it may assist in obtaining goodwill assistance.
MBWorld Fanatic!
Joined: Dec 2006
Posts: 6,497
Likes: 335
From: Europe
223.168 & 213.012 & 906.633 & 214.005
I doubt the Euro recalls would be fully limited to the BCM SW updates, I tend to remember regulators were changed too. Quite likely the same as konigstiger shows for the US. Looks like you dealer is trying to get the money twice or then there is a limit how long time MB covers the expenses (it may not be a recall in Europe in the same sense as in the US that it would be seen a safety issue etc.).
The last part on the list above should be a lot cheaper than the whole alternator. I would consider a part from MB instead of a whole alternator from eBay unless the source is very reliable (like MB GTC).
http://www.mercedes-benz-parts.co.uk...com_virtuemart
The last part on the list above should be a lot cheaper than the whole alternator. I would consider a part from MB instead of a whole alternator from eBay unless the source is very reliable (like MB GTC).
http://www.mercedes-benz-parts.co.uk...com_virtuemart
Thread Starter
Junior Member
Joined: Aug 2008
Posts: 24
Likes: 1
From: Ireland
E 220, w213 AMG line,E220 cdi avantguard, E220 CDI AMG - Sport
I give up
Thanks Konigstiger and Diesel Benz for the info but Sorry guys i had to give in and order the damn ALT ,it`s coming from the UK dealer .As for the recalls this couldn`t have happened at a worse time everybody here is on holidays so nobody wants to take responsability , she`s been off the road for 3 weeks and i just need her back ,the dealers here in ireland are famous for being useless they have no competition so they don`t care.
I should receive the ALT on Wedensday so hopefully all being well be back on the road by the weekend .Thanks for your help and your suggestions ,i`ll let you know how everything go`s
I should receive the ALT on Wedensday so hopefully all being well be back on the road by the weekend .Thanks for your help and your suggestions ,i`ll let you know how everything go`s
Last edited by pod; Aug 16, 2008 at 07:11 AM.
MBWorld Fanatic!
Joined: Mar 2004
Posts: 5,017
Likes: 16
From: Ft. Lauderdale Area, USA
2015 ML 350
The importer/distributor for your country is responsible for notifying customers of recalls, etc. for the lifetime of the vehicles within its jurisdiction.
Last edited by Barry45RPM; Aug 16, 2008 at 10:50 AM.
MBWorld Fanatic!
Joined: Dec 2006
Posts: 6,497
Likes: 335
From: Europe
223.168 & 213.012 & 906.633 & 214.005
There has to be a way for you to update the address on file by the Authorized Importer/Distributor of MB products for your country. (Not the Dealer's in house database) Here in the USA the entity is called MBUSA, which is really a "separate" company than MB Daimler in Germany.
The importer/distributor for your country is responsible for notifying customers of recalls, etc. for the lifetime of the vehicles within its jurisdiction.
The importer/distributor for your country is responsible for notifying customers of recalls, etc. for the lifetime of the vehicles within its jurisdiction.
I'm sure it should work like this in Ireland too. Obviously since it did not, the local official importer isn't doing the job well. If you know a lawyer, he might be interested. The SBC recall stuff is something MB definitely wants done to every car. In the worst case the local importer co-operates with a workshop they also own and charge MB for the work without doing anything for your car. It would be nice to see the paperwork from an official workshop. Also some of the recall work is easy to identify, depending on the MY, I don't remember any more if you actually mentioned some stuff being taken care of.
Thread Starter
Junior Member
Joined: Aug 2008
Posts: 24
Likes: 1
From: Ireland
E 220, w213 AMG line,E220 cdi avantguard, E220 CDI AMG - Sport
The Dealership
The guy in service and warranty in the dealership told me that if I was getting the car serviced with them ,that all of the recall work would have been done,but as i have my own garage its alot cheaper ,so maybe part of this is my own doing,but he did say that when she`s back on the road that he will fix all the recalls when ever i want (but not the alternator)
I think the problem is that these Dealerships are all divided up For example the dealer i went to his Sales division is leased out to a company and run by the head sales man,Stores is leased out to another company and finally service/warranty is leased out to another company and everybody pays the dealer principle who`s name is above the door so it`s pass the buck and nobody cares so there`s nobody looking for cars that have missed recall .
I think the problem is that these Dealerships are all divided up For example the dealer i went to his Sales division is leased out to a company and run by the head sales man,Stores is leased out to another company and finally service/warranty is leased out to another company and everybody pays the dealer principle who`s name is above the door so it`s pass the buck and nobody cares so there`s nobody looking for cars that have missed recall .
Thread Starter
Junior Member
Joined: Aug 2008
Posts: 24
Likes: 1
From: Ireland
E 220, w213 AMG line,E220 cdi avantguard, E220 CDI AMG - Sport
ON THE ROAD AGAIN
