Help..In Dash 6 Disc Changer Door (W211) Will Not Go Up
Thread Starter
Newbie
Joined: Jan 2009
Posts: 1
Likes: 0
From: Los Angeles
w211
Help..In Dash 6 Disc Changer Door (W211) Will Not Go Up
The door panel on the cd changer will not open when the chrome button is pressed. The cd changer works fine but I cannot open the door to remove the cds. Can someone help me with a solution? Thanks
Out Of Control!!
Joined: Jul 2003
Posts: 15,901
Likes: 4,630
From: North Scottsdale, AZ
'71 Pinto
Warranty resolve have the dealer update the COMAND head unit software per DTB P-B-82.60/382b AUG07. If not under warranty, DIY - purchase service disc (special tool) W211589142200 as procedure to update is simple. If equipped with navigation and phone the update will add ETA + telephone signal strength to display, and navigation voice mutes with MUTE button.
Since you do not mention the model year, if your vehicle is equipped with Audio50 head unit (cassette player) DTB P-B-82.62/226c (disc W211589122200) will apply.
PM your email address and I will forward a copy of the relevant DTB inclusive of update procedure.
Newbie
Joined: May 2009
Posts: 1
Likes: 0
mercedes e200k w211
hi there
I seem to have the same problem. I own a mercedes E200 Kompressor, and I have a similar problem arise. I have tryied to remove a cd of the cd payer with difficulty, eventually I tryied also to remove all cd from the cd changer, and the closed it. ever since I can not open it in order to insert any cd's. No responce form the frotn press swith, and in addition I can not insert a cd in the sigle cd palyer.
Any help will be appreciated.
Any help will be appreciated.
MBWorld Fanatic!
Joined: Mar 2004
Posts: 5,017
Likes: 16
From: Ft. Lauderdale Area, USA
2015 ML 350
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Out Of Control!!
Joined: Jul 2003
Posts: 15,901
Likes: 4,630
From: North Scottsdale, AZ
'71 Pinto
The motor is not available separately. Housing inclusive of motor for your vehicle is part #2116800552 (for comparison pricing, parts.com $98.90). PM your email address and I will forward install instruction sheets to assist in repair or replacement.
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Senior Member
Joined: Sep 2006
Posts: 413
Likes: 3
2003 E320
I had a relative stick his wallet in there and close the door (no cd changer in place). The door jammed as described. We were out of town and the wallet was essential. I pried the door up. It probably stripped some plastic gears but it reset itself and works passably well. I would not recommend it except under duress. I saw Potomoc motors sell the whole unit on e- bay once for $10. I bid $5 but obviously got beat. I did not even need it at the time but it appears to be a delicate part and I was willing to stockpile. That piece (along with the coin tray) is a landmine waiting to blow (IMHOP)
Last edited by Clinton Horn; Jul 8, 2009 at 02:06 PM. Reason: spelling
Newbie
Joined: Nov 2008
Posts: 3
Likes: 0
w203
2konigstiger: THX very much! my mail is martinov1984()gmail.com
Will try to check fuses in few hours.
do the parts.com ship worldwide?
in our shops price for this unit is 153$, and shipment for 25 days!
2Clinton Horn
Nice story)
Will try to check fuses in few hours.
do the parts.com ship worldwide?
in our shops price for this unit is 153$, and shipment for 25 days!
2Clinton Horn
Nice story)
Junior Member
Joined: Mar 2012
Posts: 23
Likes: 0
W211
Check upper control panel fuse #31 (5A) and CDC #26 (7.5A) at interior fuse panel if fine, pull wait a few minutes and reinstall this may reset.
The motor is not available separately. Housing inclusive of motor for your vehicle is part #2116800552 (for comparison pricing, parts.com $98.90). PM your email address and I will forward install instruction sheets to assist in repair or replacement.
The motor is not available separately. Housing inclusive of motor for your vehicle is part #2116800552 (for comparison pricing, parts.com $98.90). PM your email address and I will forward install instruction sheets to assist in repair or replacement.
Super Member
Joined: Oct 2008
Posts: 803
Likes: 2
From: Saskatchewan
1969 280S, 1991 300E
Sorry, i cant help you unless you wan to buy the above unit...
Junior Member
Joined: May 2008
Posts: 68
Likes: 1
S204 220 CDI "AMG" Mopf
Hi!
I have retrofitted NTG2.5 and had NTG1 before. Now door wont open. I know problem is at Comand. Have anyone found solution to made it work with NTG2.5? Do anyone have wiring diagram for that door and is it 12V motor for that?
I have retrofitted NTG2.5 and had NTG1 before. Now door wont open. I know problem is at Comand. Have anyone found solution to made it work with NTG2.5? Do anyone have wiring diagram for that door and is it 12V motor for that?
MBWorld Fanatic!
Joined: Nov 2001
Posts: 1,697
Likes: 4
From: Santa Ana, CA
E320CDI, CLK55, and a Smart
I bought a VIM module that allowed me to watch video and allowed the door
to work again.
Junior Member
Joined: May 2008
Posts: 68
Likes: 1
S204 220 CDI "AMG" Mopf
I have Kufatec VIM module. Navi wont work when VIM active. Witch Module can made door opening?
MBWorld Fanatic!
Joined: Nov 2001
Posts: 1,697
Likes: 4
From: Santa Ana, CA
E320CDI, CLK55, and a Smart
I got it here. http://www.kabeldaviko.de/
With the module it will allow VIM but the navigation won't work because it is fooling the velocity reading to show that the car is not in motion.
With the module it will allow VIM but the navigation won't work because it is fooling the velocity reading to show that the car is not in motion.
Junior Member
Joined: May 2008
Posts: 68
Likes: 1
S204 220 CDI "AMG" Mopf
I got it here. http://www.kabeldaviko.de/
With the module it will allow VIM but the navigation won't work because it is fooling the velocity reading to show that the car is not in motion.
With the module it will allow VIM but the navigation won't work because it is fooling the velocity reading to show that the car is not in motion.
I have buy NTG1 to NTG2.5 harness there.. Haft to ask them more..
Newbie
Joined: Apr 2012
Posts: 10
Likes: 1
Mercedes E500 2005
I have pictures of the whole unit (cdvchanger) there is motor that pushes the cd changer. Somebody must have hit it or done something and it went off the slides. You will have to remove the shift, the ash tray unit and after that you will have acces to the cd changer. I will post the pictures as soon as I get home cuz I'm at work... Don't worry you won't have to pay a penny 
teamwork
teamwork
Junior Member
Joined: May 2008
Posts: 68
Likes: 1
S204 220 CDI "AMG" Mopf
I have pictures of the whole unit (cdvchanger) there is motor that pushes the cd changer. Somebody must have hit it or done something and it went off the slides. You will have to remove the shift, the ash tray unit and after that you will have acces to the cd changer. I will post the pictures as soon as I get home cuz I'm at work... Don't worry you won't have to pay a penny teamwork
teamwork
Newbie
Joined: Apr 2009
Posts: 2
Likes: 1
CLK320 (W208)
CD Changer Housing Door Simple Fix
Hi,
Loads of similar issues but few solutions other than to either remove the fuse or change the unit.
I bought a 2003 W211 Estate a few weeks ago and had the same 'not opening' issue, until today. I could hear the motor working but no visible action.
The repair in my case was free, needed only a TT20 Torx and took less than 20 minutes:
- Shifter to Drive
- remove ashtray
- remove ashtray housing
- remove gearshift surround
- remove two black CD changer housing screws (TT20), disconnect cables and remove unit
- turn unit over and remove two silver open/close motor screws (TT20)
Now, the winner:
- look at arm that connects gear on motor to Changer unit. in my case, there is a locator that was out of position, probably a failsafe to prevent greater more costly damage.
- remove and refit the locator then reassemble and reinstall in the car.
Problem solved!
-
Loads of similar issues but few solutions other than to either remove the fuse or change the unit.
I bought a 2003 W211 Estate a few weeks ago and had the same 'not opening' issue, until today. I could hear the motor working but no visible action.
The repair in my case was free, needed only a TT20 Torx and took less than 20 minutes:
- Shifter to Drive
- remove ashtray
- remove ashtray housing
- remove gearshift surround
- remove two black CD changer housing screws (TT20), disconnect cables and remove unit
- turn unit over and remove two silver open/close motor screws (TT20)
Now, the winner:
- look at arm that connects gear on motor to Changer unit. in my case, there is a locator that was out of position, probably a failsafe to prevent greater more costly damage.
- remove and refit the locator then reassemble and reinstall in the car.
Problem solved!
-
Member
Joined: Sep 2014
Posts: 176
Likes: 6
From: Sarasota area, FL
Current: 2020 E450 with self-driving capability
I don't have a CD changer door problem or any other issues, but I am interested in knowing which update cd would give my nav the birdseye view. Can anyone help with that? Mine is a 2007 w211 E350.
MBWorld Fanatic!
Joined: Oct 2015
Posts: 2,413
Likes: 398
From: Merkville the galaxy of Stars
'99 CLK/05 E500 WAG
Hi,
Loads of similar issues but few solutions other than to either remove the fuse or change the unit.
I bought a 2003 W211 Estate a few weeks ago and had the same 'not opening' issue, until today. I could hear the motor working but no visible action.
The repair in my case was free, needed only a TT20 Torx and took less than 20 minutes:
- Shifter to Drive
- remove ashtray
- remove ashtray housing
- remove gearshift surround
- remove two black CD changer housing screws (TT20), disconnect cables and remove unit
- turn unit over and remove two silver open/close motor screws (TT20)
Now, the winner:
- look at arm that connects gear on motor to Changer unit. in my case, there is a locator that was out of position, probably a failsafe to prevent greater more costly damage.
- remove and refit the locator then reassemble and reinstall in the car.
Problem solved!
-
Loads of similar issues but few solutions other than to either remove the fuse or change the unit.
I bought a 2003 W211 Estate a few weeks ago and had the same 'not opening' issue, until today. I could hear the motor working but no visible action.
The repair in my case was free, needed only a TT20 Torx and took less than 20 minutes:
- Shifter to Drive
- remove ashtray
- remove ashtray housing
- remove gearshift surround
- remove two black CD changer housing screws (TT20), disconnect cables and remove unit
- turn unit over and remove two silver open/close motor screws (TT20)
Now, the winner:
- look at arm that connects gear on motor to Changer unit. in my case, there is a locator that was out of position, probably a failsafe to prevent greater more costly damage.
- remove and refit the locator then reassemble and reinstall in the car.
Problem solved!
-
Tks
