kimchi365

The door panel on the cd changer will not open when the chrome button is pressed. The cd changer works fine but I cannot open the door to remove the cds. Can someone help me with a solution? Thanks

konigstiger

To temporarily clear the malfunction attempt a quick reset https://mbworld.org/forums/3204566-post12.html

Warranty resolve have the dealer update the COMAND head unit software per DTB P-B-82.60/382b AUG07. If not under warranty, DIY - purchase service disc (special tool) W211589142200 as procedure to update is simple. If equipped with navigation and phone the update will add ETA + telephone signal strength to display, and navigation voice mutes with MUTE button.

Since you do not mention the model year, if your vehicle is equipped with Audio50 head unit (cassette player) DTB P-B-82.62/226c (disc W211589122200) will apply.

PM your email address and I will forward a copy of the relevant DTB inclusive of update procedure.

patrol42

I seem to have the same problem. I own a mercedes E200 Kompressor, and I have a similar problem arise. I have tryied to remove a cd of the cd payer with difficulty, eventually I tryied also to remove all cd from the cd changer, and the closed it. ever since I can not open it in order to insert any cd's. No responce form the frotn press swith, and in addition I can not insert a cd in the sigle cd palyer.

Any help will be appreciated.

ru_alcool

The same problem.
e320 w211 2003
wdb2110651a350642

My friends told me to change little engine of door to fix problem. But i don't know where to buy it.

Barry45RPM

If you need a new door motor, it will only be available thru the MB Dealer.

ru_alcool

they can sell only whole "door block". This is very expensive.

TopEndS62

I HAVE A COMPLETE 6 CD CHANGER. JUST THROWING IT OUT THERE

konigstiger

Check upper control panel fuse #31 (5A) and CDC #26 (7.5A) at interior fuse panel if fine, pull wait a few minutes and reinstall this may reset.

The motor is not available separately. Housing inclusive of motor for your vehicle is part #2116800552 (for comparison pricing, parts.com $98.90). PM your email address and I will forward install instruction sheets to assist in repair or replacement.

Clinton Horn

I had a relative stick his wallet in there and close the door (no cd changer in place). The door jammed as described. We were out of town and the wallet was essential. I pried the door up. It probably stripped some plastic gears but it reset itself and works passably well. I would not recommend it except under duress. I saw Potomoc motors sell the whole unit on e- bay once for $10. I bid $5 but obviously got beat. I did not even need it at the time but it appears to be a delicate part and I was willing to stockpile. That piece (along with the coin tray) is a landmine waiting to blow (IMHOP)

ru_alcool

2konigstiger: THX very much! my mail is martinov1984()gmail.com
Will try to check fuses in few hours.

do the parts.com ship worldwide?
in our shops price for this unit is 153$, and shipment for 25 days!

2Clinton Horn
Nice story)

TopEndS62

Guys I have the whole unit, cd changer, door, motor complete for $150.00

mbph

I recently upgraded my APS 50 to a Euro Comand. When I reinstalled the upper control, the door wouldn't open. Will removing the fuse reset this? I removed the battery while changing the head unit, did this have an effect?

Busta Riles

3 years later, i have this for the same price...burl walnut front

Sorry, i cant help you unless you wan to buy the above unit...

simppa80

Hi!

I have retrofitted NTG2.5 and had NTG1 before. Now door wont open. I know problem is at Comand. Have anyone found solution to made it work with NTG2.5? Do anyone have wiring diagram for that door and is it 12V motor for that?

Dan Wang

Your motor is fine. Since you upgraded to NTG 2.5 the canbus does not recognize the motor and CD changer any more.

I bought a VIM module that allowed me to watch video and allowed the door
to work again.

simppa80

I have Kufatec VIM module. Navi wont work when VIM active. Witch Module can made door opening?

Dan Wang

I got it here. http://www.kabeldaviko.de/

With the module it will allow VIM but the navigation won't work because it is fooling the velocity reading to show that the car is not in motion.

simppa80

THANKS!
I have buy NTG1 to NTG2.5 harness there.. Haft to ask them more..

ALB89

I have pictures of the whole unit (cdvchanger) there is motor that pushes the cd changer. Somebody must have hit it or done something and it went off the slides. You will have to remove the shift, the ash tray unit and after that you will have acces to the cd changer. I will post the pictures as soon as I get home cuz I'm at work... Don't worry you won't have to pay a penny teamwork

simppa80

I try also it with out motor and then you can pull it out. There is also micro switch when door is closed/open. Will the motor run allways at the same way? Is it 12V motor. I think it is possible to made it run with externel switch?

Shane10010

Hi,

Loads of similar issues but few solutions other than to either remove the fuse or change the unit.

I bought a 2003 W211 Estate a few weeks ago and had the same 'not opening' issue, until today. I could hear the motor working but no visible action.

The repair in my case was free, needed only a TT20 Torx and took less than 20 minutes:
- Shifter to Drive
- remove ashtray
- remove ashtray housing
- remove gearshift surround
- remove two black CD changer housing screws (TT20), disconnect cables and remove unit
- turn unit over and remove two silver open/close motor screws (TT20)

Now, the winner:
- look at arm that connects gear on motor to Changer unit. in my case, there is a locator that was out of position, probably a failsafe to prevent greater more costly damage.
- remove and refit the locator then reassemble and reinstall in the car.

Problem solved!


-

Wodeshed

I don't have a CD changer door problem or any other issues, but I am interested in knowing which update cd would give my nav the birdseye view. Can anyone help with that? Mine is a 2007 w211 E350.

2MERKS

turn unit over and remove two silver open/close motor screws (TT20).....where i have tried this procedure i couldn't find it...do you have pictures of it.
Tks

konigstiger

This may help.

2MERKS

Yessir, I'll be on it doggonit. Much appreciation.