Cracked Wood Covered by Certified Warranty?
#1
Super Member
Thread Starter
Cracked Wood Covered by Certified Warranty?
My original factory warranty expired, and i've just noticed that with the recent cold snap (went from very cold to very warm in hours), i have two cracks on my wood wheel and one on the ashtray cover.
I've searched but cant find an answer to the question: will this be a covered item under the certified preowned warranty that kicked in after?
I suspect no, and will be calling the dealer tomorrow, but needless to say, it's disheartening to have three separate cracks crop up at the same time.
Any experiences?
I've searched but cant find an answer to the question: will this be a covered item under the certified preowned warranty that kicked in after?
I suspect no, and will be calling the dealer tomorrow, but needless to say, it's disheartening to have three separate cracks crop up at the same time.
Any experiences?
#2
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Join Date: Nov 2006
Location: New Jersey
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2007 E350 Sport
I currently have the same issue with my ash tray cover....its a hair line crack about 3-4 inches long....I still have original factory warranty so hopefully it will be covered and I will be calling the dealership soon. I also believe it happened because of the weather.
#5
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Join Date: Mar 2006
Location: Louisiana
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03 E500 and Corvette
I currently have the same issue with my ash tray cover....its a hair line crack about 3-4 inches long....I still have original factory warranty so hopefully it will be covered and I will be calling the dealership soon. I also believe it happened because of the weather.
![Confused](https://mbworld.org/forums/images/smilies/confused.gif)
Aparently MB doesn't do this based on my color match.
#6
Senior Member
Interesting...
Mine cracked also and was replaced under warranty. HOWEVER,, the wood color doesn't quite match. Most don't notice it but I do. No two pieces of wood will have the same color which is why the wood is made as a set. BMW does the same thing and makes EXTRA pieces for the car, saves them under the vin in the event the owner needs them. I toured the BMW dealer and asked. So based on the tour guide in the BMW factory is my source of info.
Aparently MB doesn't do this based on my color match.
![Confused](https://mbworld.org/forums/images/smilies/confused.gif)
Aparently MB doesn't do this based on my color match.