E-Class (W211) 2003-2009

Cracking Leather....Warranty??

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Old 04-21-2009, 08:44 PM
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2007 E350 Sport
Cracking Leather....Warranty??

Hi All, my drivers seat leather is cracking a little bit and it's only going to get worse down the road. I have the MB Tex. Is this covered under factory warranty? Thanks
Old 04-21-2009, 09:05 PM
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Originally Posted by killatee18
Hi All, my drivers seat leather is cracking a little bit and it's only going to get worse down the road. I have the MB Tex. Is this covered under factory warranty? Thanks
MB tex is not leather. Not takin' care of it is not a cause for warranty replacement.
Old 04-21-2009, 09:40 PM
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Is there MB-Tex specific cleaner/conditioner? Or does leather cleaner/conditioner suffice?
Old 04-21-2009, 09:45 PM
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I had a landrover , and they replaced the front seat that was cracking. I DID take care of it. Give it a try . Every dealer is differant.
Old 04-21-2009, 09:57 PM
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i think it is not covered... but better ask the dealer or check your warranty...
Old 04-21-2009, 10:40 PM
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Originally Posted by killatee18
Hi All, my drivers seat leather is cracking a little bit and it's only going to get worse down the road. I have the MB Tex. Is this covered under factory warranty? Thanks
MB tex cracking? I learn something every day. My grand dad had a 300d for like 10 years with MB tex and it looked as new the day he sold it as the day he bought it.
Old 04-22-2009, 01:01 AM
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05' E500 Sport, 01' CLK 320
My grand dad had a 300d for like 10 years with MB tex and it looked as new the day he sold it as the day he bought it.
Just had a flashback to the original Lost Boys movie, when the old man cranks the car in the garage then gets out, slams the door, and says "this is as close as I get to town".. haha
Old 04-22-2009, 02:25 PM
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Originally Posted by killatee18
Hi All, my drivers seat leather is cracking a little bit and it's only going to get worse down the road. I have the MB Tex. Is this covered under factory warranty? Thanks
MBUSA should cover it if dealer presents the claim correctly.

For instance:

DTB P-B-91.12/140 covers creases in the rear seat for MY07 with MBTex (code 140) up to VIN B100720, and Ameretta/Leather/Nappa (820) - no VIN restriction.

P-B-46.10/68 covers noticeable steering wheel imperfections for all 211 vehicles without wood/leather option.
Old 04-22-2009, 04:13 PM
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Porsche Macan S SportDesign / Ex M-B's: 11 & 10 & 06 E350's, 02 S500
That sounds weird, especially for such a new car and for M-B Tex. I have a feeling it may be the middle Leather inserts? as I just don't really see M-B Tex wearing so soon.
Old 04-22-2009, 04:14 PM
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CLK500, E500, SC400
NOOB 101 question:
how do i know if my seat is leather or MB-tex ? and what is MB-tex anyway?
how do I know my steering wheel is imperfection, to get it replaced??
signed,
Noob
Old 04-22-2009, 04:33 PM
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Originally Posted by CLEK500
NOOB 101 question:
how do i know if my seat is leather or MB-tex ? and what is MB-tex anyway? how do I know my steering wheel is imperfection, to get it replaced?? signed, Noob
You have all leather interior (standard e500) and MBUSA allows for steering wheel replacement for imperfection(s) under initial factory warranty only (48 months/50000 miles).
Old 04-23-2009, 09:20 AM
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03 E500 and Corvette
My corvette has premium leather seats. The DS seat cracked at 20,000 miles. Chevy/Corvette replaced them under warranty. If Corvette can replace them due to cracking I would be suprised if MB would not.
Old 04-23-2009, 11:27 AM
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Originally Posted by my2001s2000
Is there MB-Tex specific cleaner/conditioner? Or does leather cleaner/conditioner suffice?
Don't use a leather cleaner on MB Tex. Use a good quality vinyl cleaner.
Old 04-23-2009, 04:23 PM
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Porsche Macan S SportDesign / Ex M-B's: 11 & 10 & 06 E350's, 02 S500
Is it bad to use Leather conditioner (not Cleaner) on the M-B Tex, and Dash, etc? I've asked it before and a few people said yes, it's fine, but trying to get as many opinions on it as I can.

So far the results have came out fine , I'm just worried about long term, and I use it once every 5-6 months or so (car doesn't get driven or exposed to sun all too much).

BTW, I use the Lexol Wipes.
Old 04-23-2009, 04:33 PM
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Originally Posted by K-A
Is it bad to use Leather conditioner (not Cleaner) on the M-B Tex, and Dash, etc? I've asked it before and a few people said yes, it's fine, but trying to get as many opinions on it as I can.

So far the results have came out fine , I'm just worried about long term, and I use it once every 5-6 months or so (car doesn't get driven or exposed to sun all too much).

BTW, I use the Lexol Wipes.
MB recommends a mild solution of water and dishwashing detergent.
Attached Files
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Old 04-23-2009, 04:58 PM
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Porsche Macan S SportDesign / Ex M-B's: 11 & 10 & 06 E350's, 02 S500
Thanks!

How about just regular conditioner/maintenance on the Vinyl/Dash/Plastics, etc? My interior stays pretty clean minus some dust, etc. So I never really have to use detergents or cleaning chemicals on it, etc. I'd just like to use something to keep it conditioned/prevent stuff stuff from aging/cracking, etc.

Is a Leather Conditioner (like Lexol) okay for that once every 6 or so months?

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