E-Class (W211) 2003-2009

Will non-dealer service break my extended warranty

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Old Sep 26, 2009 | 06:03 PM
  #1  
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From: Fremont, CA
2006 E350
Smile Will non-dealer service break my extended warranty

My car is 06 - E350, milage is 29k. I have a service B due in a few days along with oil / filter change, air cleaner filter, brake fluid. Dealer quote me $556. If I have the service done by non-dealer, will my extended warranty be broken? This is what dealer told me.

TIA
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Old Sep 26, 2009 | 06:27 PM
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The regular warranty can't be broken by taking the car to an Indy unless the Indy does something wrong and then you want to fix what he did wrong under warranty. Or, what he did affects other parts of the car under warranty.

There's a law covering this (can't remember the name of it.) Service can be done by anyone.

Warranty work (if you want to be reimbursed) needs to be done by the dealer unless a prior arrangement is made (i.e., the Indy will get paid under the warranty.) But not basic service.

Talk to an Indy and find a good one that's MB authorized (you need a good one anyway.) Also, get the Indy's price and see if the dealer will match it (if it's price you're concerned about.)
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Old Sep 26, 2009 | 11:20 PM
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220S, Thank you so much for reply.
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Old Sep 27, 2009 | 01:31 PM
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2008 E550, 2012 GL450, 2014 GLK350, 2015 S550, 2020 GLC350e
$556 for Service B? That sounds ridiculous.

Fletcher Jones Newport = $329 - 25% coupon
House of imports = $298
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Old Sep 27, 2009 | 02:05 PM
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I got the quote from Fletcher Jones in Fremont, no coupon. It include Service B + (oil/filter change, brake fluid, air cleaner).

Hope this forum has central place where frequent maintenance price can be posted as reference.

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Old Sep 27, 2009 | 03:25 PM
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Thats ridiculous. Is that the only MB dealership within a 50 mile radius or something??
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Old Sep 27, 2009 | 03:38 PM
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Yes,there are a few. I should shop around.
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Old Sep 27, 2009 | 05:24 PM
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MBFan, these folks are decent and competitive: http://www.beshoffmotorcars.com/specials/service.htm

They aren't too far from you.

Scroll to the bottom of the page and you'll see that they do price matching. You should be able to get any dealer to price match in your area. Dealers want your business.

Or find a good Indy.

Good luck.
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Old Sep 27, 2009 | 08:20 PM
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Just tell'em FJ in Newport wants $329 and there is a 25% coupon that expires on 09/30 and unless they match it you'll go elsewhere. They'll match it I'm sure.
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Old Sep 27, 2009 | 10:04 PM
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From: Fremont, CA
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Smile

Thank you all for the helpful suggestion. It's you who made the forum such a great community.
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Old Sep 28, 2009 | 02:56 PM
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if u take other dealer's coupon, they'll match it...
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Old Sep 28, 2009 | 03:15 PM
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I'd be happy to fwd the email from FJ Newport with the coupon. It expires 09/30.

PM with me your email address.

FJ Fremont should PM another FJ dealership.
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Old Sep 28, 2009 | 03:35 PM
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Sounds like he is being quoted for more than a Service B.
B-serv $298-$329
Brake fluid exchange $149-169
Air Filter $62 plus labor (30-40) $92-102

Average SoCal dealer price would be $539-$600......

Per the service sheet air filter should be due @ 52k. With dusty SoCal conditions 30k may be a good replacement time.....
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Old Sep 28, 2009 | 04:52 PM
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Yeah, I'm doing my service "D" right now .. 2yrs .. $329 - 25% coupon, $79 for the brake fluid flush.

I did see a DIY air filter thread and even after 10k miles some people had all sorts of crap in there. I might DIY air filter and the activated charcoal filter especially with all the fires we've had in SoCal over the past 2 years.
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Old Sep 28, 2009 | 06:40 PM
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Thanks. I think I am not able to make it this time. Will look for coupon when I need it next time.

Originally Posted by Vik888
I'd be happy to fwd the email from FJ Newport with the coupon. It expires 09/30.

PM with me your email address.

FJ Fremont should PM another FJ dealership.
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Old Sep 28, 2009 | 06:40 PM
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Price for SBC and non-SBC brake fluid exchange should be different. (SBC being more)
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