Blasted tele-aid message
Thread Starter
Newbie
Joined: Nov 2009
Posts: 2
Likes: 0
From: Northern VA
'06 e350
Blasted tele-aid message
This can't be right... drove to the dealer and the svc manager told me this would always show up until i subscribe to tele-aid again... and to get used to it.
Makes no sense.
Any experience with this message here? Is it really a nagging upsell message?
Makes no sense.
Any experience with this message here? Is it really a nagging upsell message?
Banned
Joined: Feb 2008
Posts: 0
Likes: 118
@ Iboudreau: Your message has been disabled with SDS perhaps just like I did it on my car. It's annoying as hell.
@ GarryC: Go in and ask if they would turn it off real quick with their SDS. They usually do that for free since that takes someone who knows it 5 min or less.
@ GarryC: Go in and ask if they would turn it off real quick with their SDS. They usually do that for free since that takes someone who knows it 5 min or less.
Senior Member
Joined: Dec 2002
Posts: 391
Likes: 2
From: Northern Virginia
2010 ML350 GAS 4Matic
The dealer is right - the way your car is right now, it will always show up unless you subscribe to the tele-aid service.
BUT what he didn't tell you is that the annoying message can be turned off by the service department. They have to connect your car to the Mercedes SDS (Star Diagnostic System) to do it. As another said - it takes 5 minutes. Some dealers will do it, others won't.
Senior Member
Joined: May 2008
Posts: 391
Likes: 3
From: SoCal
2005 E500, 2011 ML350
The message can be turned of with SDS. Previously, this action was "not allowed" by MB. This policy has recently been changed, but MB does require you to fill out a form requesting the message disabled.......
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Banned
Joined: Feb 2008
Posts: 0
Likes: 118
I didn't have to fill out anything. I just stopped by my SA and asked if his shop foreman Sam could do that real quick. A coffee later my car was healed from this annoying message. No questions asked.
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Senior Member
Joined: Mar 2007
Posts: 416
Likes: 1
From: NS, Canada
2023 E53 AMG, 2024 EQE AMG SUV
@ Iboudreau: Your message has been disabled with SDS perhaps just like I did it on my car. It's annoying as hell.
@ GarryC: Go in and ask if they would turn it off real quick with their SDS. They usually do that for free since that takes someone who knows it 5 min or less.
@ GarryC: Go in and ask if they would turn it off real quick with their SDS. They usually do that for free since that takes someone who knows it 5 min or less.
Senior Member
Joined: Oct 2006
Posts: 470
Likes: 3
From: McLean, VA
2003 E500 Benz & 2015 BMW M235ix
Just to reiterate, your MB Dealer can disable the monder unit to stop the annoying message. I had the same issue after my Tele-aid subscription ran out in 2005 and the MB Dealer originally told me they couldn't do anything about it other than to resubscribe to the service which I didn't want. About six months later for routine service I again asked this to be fixed and someone smarter than the other visit got the message eliminated. Now I believe there is a TSB that explains how to disable the dang thing so all MB Dealers should know how to do it.
MBWorld Fanatic!
Joined: Sep 2005
Posts: 6,192
Likes: 242
From: Albuquerque
'10 CL550, '12 GL550
Have dealer perform DTB P-B-82.95/636a, "Instrument Cluster Message – “SOS TeleAid not Activated”"
This DTB indeed calls for dealer to get you to sign form saying you approve.
This DTB indeed calls for dealer to get you to sign form saying you approve.
