E-Class (W211) 2003-2009

Service D, which is service B, dealer asks for $1100, and maybe more

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Old Mar 29, 2010 | 02:19 PM
  #1  
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From: austin, texas, usa
2006 e320 cdi
Service D, which is service B, dealer asks for $1100, and maybe more

I have 46,200 miles on my 06 CDI. Instrument cluster indicates service D due. Dealer says it has not been at their shop for over a year. Service B should replace this and that (mostly trivial stuff - oil, filter, windshield wiper, some fluid, etc), plus inspection of this and that, all together they want over $1000. Should I do it? What are my options? I bought the car last year, should I bite the bullet and just take it in for the 1st time and let the dealer take an arm and a leg for the good of future? Thank you for any advice you can give me!!!
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Old Mar 29, 2010 | 02:26 PM
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There is a service checklist kongister has posted in one of the threads here. Print it out and see based on the age and milage, what is due. Is the dealer asking you to do more than what is due? Forget Service ABCDEF whatever .. look at the worksheet and determine what is required. Thats what I did, although I don't own a CDI car.
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Old Mar 29, 2010 | 10:10 PM
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I would definitely check another dealer for sure. Or maybe call the police because the are trying to robb you. LOL. The average cost is somewhere around $450.
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Old Mar 29, 2010 | 10:17 PM
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I take my cars to an independent MB ASE certified shop for servicing. I only take my car to MB for warranty work...the labor costs with the independent are where you save money and if you are willing to buy parts (if needed) from some other sources than straight from MB.
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Old Mar 29, 2010 | 10:19 PM
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Originally Posted by Frasmat
I would definitely check another dealer for sure. Or maybe call the police because the are trying to robb you. LOL. The average cost is somewhere around $450.
I agree. A "D" service should be approximately 4 hours. A=1hour, B=2Hours, C=3 hours etc, All this according to MB Service DVD. To that you will have to include the 39000 required Transmission Fluid and Filter Change, which I think is around 300.00. I would think 750.00 for both the D service and Transmission change would be appropriate.
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Old Mar 29, 2010 | 11:43 PM
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I always have this fear ....

Originally Posted by 06e320cdi
I agree. A "D" service should be approximately 4 hours. A=1hour, B=2Hours, C=3 hours etc, All this according to MB Service DVD. To that you will have to include the 39000 required Transmission Fluid and Filter Change, which I think is around 300.00. I would think 750.00 for both the D service and Transmission change would be appropriate.
Appreciate all of your inputs! I believe the car has already had the 39000 service at 37500. It's been driven very little in the past year. The D service indicator is really due to the time passed since the last service, not the mileage.

When it comes to taking the car in for either a service or repair, I always have this fear and dilemma. When the mechanic tells you that in addition to what you take the car in for, there is this other part that need to be replaced. The guy may very well have all the good intentions, or he can be a greedy SOB, there is no sure way for me to tell. He tells you that if you don't take care of it now, it's going to cost you double or triple down the road. The dilemma is, if you do as he suggests, he can be taking out a perfectly good working part and replaces it with a rebuilt, then charges you a bundle. On the other hand, you don't listen to him, he can also do something to cause the good part to break in a month or two, and then he would tell you 'I told you so'.... Maybe I am extra paranoia. I had bad things happened to me at both the BMW dealer, the Ford dealer and some independent shop before. These days, it's not so easy to find a shop that's trust worthy ....

By the way, there is only one MB dealer in town, they are local monopoly. A middle size town, such as Austin, Texas, has 3 Toyota dealers, 3 Honda dealers ... but for luxury cars, there is only 1 Lexus, 1 BMW, 1 MB dealer.
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Old Mar 30, 2010 | 01:41 AM
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If the 39k service was done at 37.5k at a MB dealer, your MB dealer has a copy of the service records in their computer. All the MB dealers are linked up I believe.

Have them look it up and not repeat anything.

Or like someone mentioned, take it to a good indie shop that knows MB.

Originally Posted by anewbie
Appreciate all of your inputs! I believe the car has already had the 39000 service at 37500. It's been driven very little in the past year. The D service indicator is really due to the time passed since the last service, not the mileage.

When it comes to taking the car in for either a service or repair, I always have this fear and dilemma. When the mechanic tells you that in addition to what you take the car in for, there is this other part that need to be replaced. The guy may very well have all the good intentions, or he can be a greedy SOB, there is no sure way for me to tell. He tells you that if you don't take care of it now, it's going to cost you double or triple down the road. The dilemma is, if you do as he suggests, he can be taking out a perfectly good working part and replaces it with a rebuilt, then charges you a bundle. On the other hand, you don't listen to him, he can also do something to cause the good part to break in a month or two, and then he would tell you 'I told you so'.... Maybe I am extra paranoia. I had bad things happened to me at both the BMW dealer, the Ford dealer and some independent shop before. These days, it's not so easy to find a shop that's trust worthy ....

By the way, there is only one MB dealer in town, they are local monopoly. A middle size town, such as Austin, Texas, has 3 Toyota dealers, 3 Honda dealers ... but for luxury cars, there is only 1 Lexus, 1 BMW, 1 MB dealer.
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Old Mar 30, 2010 | 04:39 AM
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Originally Posted by AMGfan
I take my cars to an independent MB ASE certified shop for servicing. I only take my car to MB for warranty work...the labor costs with the independent are where you save money and if you are willing to buy parts (if needed) from some other sources than straight from MB.
+ 10 million

Why do people service thier cars at the dealer? I have a fantastic Indy with all the best equipment, a great shop, and full SDS. Plus he's really into AMGs.

The dealer is for warranty work only. Plus the good thing about an Indy is that you have a one-on-one relationship with the actual person who's doing the wrenching on your car, instead of communicating through a SA who then tries to communicate what you said to the tech.
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Old Mar 30, 2010 | 05:00 AM
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Do the important things

Make sure the transmission fluid and filter have been changed. I have it done every 35,000. The fuel filter was due around each 26,000 and the air cleaner is due around each 35,000. I do my oil and filter (Mobil 1 ) every 5,000. I have 131,000 on my 05 cdi. No major problems.
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Old Mar 30, 2010 | 01:14 PM
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Could you please PM the name of the indie shop you go to?

Originally Posted by 220S
+ 10 million

Why do people service thier cars at the dealer? I have a fantastic Indy with all the best equipment, a great shop, and full SDS. Plus he's really into AMGs.

The dealer is for warranty work only. Plus the good thing about an Indy is that you have a one-on-one relationship with the actual person who's doing the wrenching on your car, instead of communicating through a SA who then tries to communicate what you said to the tech.
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Old Mar 30, 2010 | 02:32 PM
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e500
Originally Posted by Vik888
Could you please PM the name of the indie shop you go to?
I actually think he should post it, if it is not against the rules. We all could use a good tech at reasonable prices, assuming close enough proximity. Business like that should be supported with more business.
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Old Mar 30, 2010 | 02:53 PM
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Originally Posted by Vik888
Could you please PM the name of the indie shop you go to?
You have a pm.
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Old Mar 30, 2010 | 03:20 PM
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Originally Posted by Neoii
I actually think he should post it, if it is not against the rules. We all could use a good tech at reasonable prices, assuming close enough proximity. Business like that should be supported with more business.
I'm not so sure that I can (I checked the TOS and it's not clear.) p.s., all three shops in SoCal that I know of are turning away business; they're too busy. Maybe these cars are living up to their legend of questionable reliability

But people don't tend to post their geographical location anyway (hint, hint) and then it can get kinda futile to post recommendations.

imho, what we need here is a sub-forum like the one on the MBCA website forum: http://mbca.cartama.net/forumdisplay.php?f=54

(I think I heard/read somewhere that we aren't supposed to link to other MB forums? But I don't see that specifically in the TOS, either.)
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Old Mar 31, 2010 | 05:43 PM
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Originally Posted by 220S
You have a pm.
Me too, can you PM me the shop info.

THanx
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Old Mar 31, 2010 | 05:51 PM
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Originally Posted by 220S
I'm not so sure that I can (I checked the TOS and it's not clear.) p.s., all three shops in SoCal that I know of are turning away business; they're too busy. Maybe these cars are living up to their legend of questionable reliability

But people don't tend to post their geographical location anyway (hint, hint) and then it can get kinda futile to post recommendations.

imho, what we need here is a sub-forum like the one on the MBCA website forum: http://mbca.cartama.net/forumdisplay.php?f=54

(I think I heard/read somewhere that we aren't supposed to link to other MB forums? But I don't see that specifically in the TOS, either.)

Oh.... i am in City of industry, DiamondBar, Walnut to Chino area.... not sure any good reputable shop for AMG
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Old Mar 31, 2010 | 08:49 PM
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Bosch certified vs ASE certified

Originally Posted by AMGfan
I take my cars to an independent MB ASE certified shop for servicing. I only take my car to MB for warranty work...the labor costs with the independent are where you save money and if you are willing to buy parts (if needed) from some other sources than straight from MB.
Please forgive me ignorance, what's more important to me in terms of servicing my MB - Bosch certified or ASE certified? There is a "Bosch Authorized Service Center" in town, would it be better than other Indies, or doesn't make that much difference? Thanks!
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Old Mar 31, 2010 | 08:54 PM
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Originally Posted by anewbie
Please forgive me ignorance, what's more important to me in terms of servicing my MB - Bosch certified or ASE certified? There is a "Bosch Authorized Service Center" in town, would it be better than other Indies, or doesn't make that much difference? Thanks!

I'm not particularly sure what the difference is but the main reason I went to this indie was because it was a group of guys who were MB master technicians who ventured out on their own...their experience, equipment, and straightforward approach to dealing with customers was refreshing.

Hopefully you can find a shop with similar mechanical lineage...
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Old Mar 31, 2010 | 11:15 PM
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Originally Posted by anewbie
Please forgive me ignorance, what's more important to me in terms of servicing my MB - Bosch certified or ASE certified? There is a "Bosch Authorized Service Center" in town, would it be better than other Indies, or doesn't make that much difference? Thanks!
Hey Charly, I don't know of any shops in that part of LA county. But if you check the link in my earlier post you should be able to find some recommendations out in Chino/Diamond Bar. The ones I know of are in West LA, Tarzana, and Santa Barbara (let me know if you still want those names and I'll pm them to you.)

fwiw, a Bosch Service Center means that they have been evaluated by Bosch to be an authorized service center with the Bosch name. Parts, training, and support comes from Bosch. A Bosch certified tech means they've gone to Bosch tech training.

ASE is the National Institute for Automotive Service Excellence certification and training. Techs get training from ASE and can continue training during their career.

But some certified mechanics can still be pretty bad, while some non-certified self taught ones can be pretty good. It's kinda like your doctor belonging to the AMA and board certified for their specialty, and graduating from an accredited med school. Doesn't really mean he's necessarily a good or bad doctor. Although I don't think I'd go to a self-taught doctor

But Bosch and ASE certified does mean that they got training somewhere down the line. And they are pretty much up to date. Both Bosh and ASE divide up certification into different automotive specialties. Some techs are both Bosch and ASE certified. It's like a college diploma and continuing education for mechanics.
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