Should I cancel my E320 order?
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06 C 350 2014 GLK350
Should I cancel my E320 order?
Based on the very damaging report from J.D.Powers ,I'm wondering if I should cancel my order for an 04 E320 which I'm scheduled to pick up on Tourist Delivery in October? The comment that especially concerns me is "The rate of deterioration on the E-Class is greater than on any other vehicle in the industry." Are things still out of control or is that statement only applying to the early months of production?
#2
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Re: Should I cancel my E320 order?
Originally posted by MB-JIM
Based on the very damaging report from J.D.Powers ,I'm wondering if I should cancel my order for an 04 E320 which I'm scheduled to pick up on Tourist Delivery in October? The comment that especially concerns me is "The rate of deterioration on the E-Class is greater than on any other vehicle in the industry." Are things still out of control or is that statement only applying to the early months of production?
Based on the very damaging report from J.D.Powers ,I'm wondering if I should cancel my order for an 04 E320 which I'm scheduled to pick up on Tourist Delivery in October? The comment that especially concerns me is "The rate of deterioration on the E-Class is greater than on any other vehicle in the industry." Are things still out of control or is that statement only applying to the early months of production?
#3
If you do not cancel, be prepared to absorb greater than expected depreciation in return for a car that may or may not have had the bugs worked out. My replacement 211, picked up on 24June, immediately had the 'see workshop' notice on the screen due to a problem with the airmatic. 211 has been in production for a year now, and M B continues to produce Es with issues. Sure, the 211 is new, but the rating was based on 210 which was out for 7 years. I have been in MBs all my life. I have watched the cars deteriorate in quality particularly since the early 90s. The publicity is only now catching up. I'm prepared to pay the high cost/depreciation of owning the 211 when I trade it in because I like the car better than the competition.
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'03 Mercedes E320
Jim: take a look at this, make up you own mind, I guess. I sure like mine, also liked my '98 E. Had almost no issues with it.
https://mbworld.org/forums/showthrea...threadid=44240
This also is from an article on the issues: "“The Mercedes E-Class and M-Class have had more than their fair share of complaints,” said Power’s Joe Ivers. Mercedes lost a lot of points on interior problems, switches and controls, window problems, and some faulty components including fuel pumps. It also lost on excessive brake dust on its wheels, a problem unique to German cars with big brakes designed for the autobahn."
Brake dust in these surveys can equal any other problem when calculating simply the problems per 100 cars.
MB was a little over 3 problems per 100 over 3 years. Lexus was 1.7
https://mbworld.org/forums/showthrea...threadid=44240
This also is from an article on the issues: "“The Mercedes E-Class and M-Class have had more than their fair share of complaints,” said Power’s Joe Ivers. Mercedes lost a lot of points on interior problems, switches and controls, window problems, and some faulty components including fuel pumps. It also lost on excessive brake dust on its wheels, a problem unique to German cars with big brakes designed for the autobahn."
Brake dust in these surveys can equal any other problem when calculating simply the problems per 100 cars.
![wall](https://mbworld.org/forums/images/smilies/banghead.gif)
MB was a little over 3 problems per 100 over 3 years. Lexus was 1.7
#5
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Keep in mind that the JD Powers info is a survey of cars 3 years old. Really no way to tell how the current W211 will be at 3 years and it is probably hard to figure this out ahead of time. People tend to post when they have problems. Those without problems have less to complain and inquire about. I love my E320 and have not had any problems thus far (delivered October 2002).
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2003 E-320 sport
Re: Should I cancel my E320 order?
Originally posted by MB-JIM
Based on the very damaging report from J.D.Powers ,I'm wondering if I should cancel my order for an 04 E320 which I'm scheduled to pick up on Tourist Delivery in October? The comment that especially concerns me is "The rate of deterioration on the E-Class is greater than on any other vehicle in the industry." Are things still out of control or is that statement only applying to the early months of production?
Based on the very damaging report from J.D.Powers ,I'm wondering if I should cancel my order for an 04 E320 which I'm scheduled to pick up on Tourist Delivery in October? The comment that especially concerns me is "The rate of deterioration on the E-Class is greater than on any other vehicle in the industry." Are things still out of control or is that statement only applying to the early months of production?
Last edited by Quattroleap; 07-09-2003 at 06:12 PM.
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06 C 350 2014 GLK350
I didn't realize that the report was based upon the W210's. Actually I owned 5 of the W210's and had a minimum of problems. I did pick up an E-500 Sport last fall on tourist delivery and liked the car except for the steering that simply didn't seem very precise. It gave me an uneasyt feeling and I didn't keep it. The reason I ordered the E-320 is that I drove one recently and the steering seemed much more precise that my E-500. I don't know if it was that there is a difference in the cars, different tires of possibly my current test drive being in the city vs driving on German roads at higher speeds with many switch back mountain roads.
#10
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Buy and Enjoy
Come on! The E is a great car.
Unfortunately you only her the negatives on this board.
Regarding depreciation, this version of the E is on its first of 5+ model years. That report nothing to do with depreciation values.
The important fact on MB and depreciation is that MB has the best lineup it has EVER had, the best line up in the industry, and it is only getting better. This alone creates demand and decreases depreciation.
Buy and Enjoy!
Unfortunately you only her the negatives on this board.
Regarding depreciation, this version of the E is on its first of 5+ model years. That report nothing to do with depreciation values.
The important fact on MB and depreciation is that MB has the best lineup it has EVER had, the best line up in the industry, and it is only getting better. This alone creates demand and decreases depreciation.
Buy and Enjoy!
#11
Re: Buy and Enjoy
Originally posted by skymast
Come on! The E is a great car.
Unfortunately you only her the negatives on this board.
Regarding depreciation, this version of the E is on its first of 5+ model years. That report nothing to do with depreciation values.
The important fact on MB and depreciation is that MB has the best lineup it has EVER had, the best line up in the industry, and it is only getting better. This alone creates demand and decreases depreciation.
Buy and Enjoy!
Come on! The E is a great car.
Unfortunately you only her the negatives on this board.
Regarding depreciation, this version of the E is on its first of 5+ model years. That report nothing to do with depreciation values.
The important fact on MB and depreciation is that MB has the best lineup it has EVER had, the best line up in the industry, and it is only getting better. This alone creates demand and decreases depreciation.
Buy and Enjoy!
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'03 Mercedes E320
The JD Power report released today is not Initial Quality, that was a few months ago, I believe. Today's report is :
"DETROIT — The results of J.D. Power and Associates’ most influential survey — long-term vehicle quality over three years of ownership — " These would be 2000 models, W210.
On the Initial Quality, 2003 MB had 132 problems per 100, about average for all cars.
"DETROIT — The results of J.D. Power and Associates’ most influential survey — long-term vehicle quality over three years of ownership — " These would be 2000 models, W210.
On the Initial Quality, 2003 MB had 132 problems per 100, about average for all cars.
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06 C 350 2014 GLK350
Thanks for the clarification. I thought the negative report was about the W211.
I will plan to pick my car up as scheduled on October 8th.
Jim
I will plan to pick my car up as scheduled on October 8th.
Jim
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03 E320, sport package, moon roof, sound upgrade, brilliant silver, charcoal leather, heated seats..
Originally posted by Zandorf
Got my car last November. Have not had one problem with it.
Got my car last November. Have not had one problem with it.
I had 5 problems with the E I picked up last November. I have two problems, so far, with the E replacement I picked up on 24June.
Hopefully, your experience will be like Zandorf. While the initial quality survey was average, it was also a decline from the prior initial quality survey.
Last edited by drb; 07-09-2003 at 05:50 PM.
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2003 E-320 sport
Originally posted by fiftyfive4me
hey quattro,
did you get compensated in any way by the dealer regarding the paint issue?
hey quattro,
did you get compensated in any way by the dealer regarding the paint issue?