E-Class (W211) 2003-2009

Sirius Radio Locked Up Yet Again

Old May 20, 2014 | 02:04 PM
  #1  
Barry45RPM's Avatar
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From: Ft. Lauderdale Area, USA
2015 ML 350
Sirius Radio Locked Up Yet Again

Took the car out this morning and received a Channel Update from Serius followed by a lock up of the satellite Radio receiver... Displays NO SAT/ No Subscription.

Of course I have a subscription. Once again Sirius sent a signal to make all channels available for free without respecting my receiver's "Protected Tier Status" not to get ALL 160+ channels because our radios can't handle more than 140 channels, and if they're made available the radio locks up on the last channel played with no ability to change the display or channel.

This had better not have bricked my receiver requiring me to pay for a new receiver or I will be furious with everyone.

Sirius says, they're working on a fix...
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Old May 21, 2014 | 03:32 AM
  #2  
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From: Blaine, WA
07 E320 Bluetec
Originally Posted by Barry45RPM
Took the car out this morning and received a Channel Update from Serius followed by a lock up of the satellite Radio receiver... Displays NO SAT/ No Subscription.

Of course I have a subscription. Once again Sirius sent a signal to make all channels available for free without respecting my receiver's "Protected Tier Status" not to get ALL 160+ channels because our radios can't handle more than 140 channels, and if they're made available the radio locks up on the last channel played with no ability to change the display or channel.

This had better not have bricked my receiver requiring me to pay for a new receiver or I will be furious with everyone.

Sirius says, they're working on a fix...
+1 Same issue here on the same day.
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Old May 21, 2014 | 07:18 AM
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From: Frederick
2000 ML320, 2005 E320 CDI
While I have never had XM in the E class, I had a XM module on my ML and they screwed me on the lifetime subscription I had. I closed my account and will never go back. Does not surprise me that this is an issue. Please keep us informed on the progress of their "update".
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Old May 21, 2014 | 09:35 AM
  #4  
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From: Ft. Lauderdale Area, USA
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Sent an e-Mail to someone I know in the exec offices (yesterday,Tuesday)who's response to me this morning was...
"Let me know if you still have this problem today". (Wed)
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Old May 21, 2014 | 12:32 PM
  #5  
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From: Ft. Lauderdale Area, USA
2015 ML 350
Sirius Radio Fixed

Radio got unlocked again first thing this morning with a proper "Protected Tier" Channel Update signal and is working properly.
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Old May 21, 2014 | 01:00 PM
  #6  
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From: Frederick
2000 ML320, 2005 E320 CDI
Nice to see they promptly resolved your issue.
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Old May 21, 2014 | 06:30 PM
  #7  
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From: Blaine, WA
07 E320 Bluetec
Originally Posted by Barry45RPM
Radio got unlocked again first thing this morning with a proper "Protected Tier" Channel Update signal and is working properly.
It was fine this morning. It's strange when mine locked up, despite the message, it continued to play the last channel it was on prior to lock up.

I'm seriously thinking of subscribing to Spotify; my ipod music is like a generation behind and Sirus is getting boring. I can create playlists at home, download to the ipod then enjoy listening in the car.

Last edited by pinebaron; May 21, 2014 at 06:37 PM.
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Old May 21, 2014 | 06:33 PM
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From: Ft. Lauderdale Area, USA
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Originally Posted by pinebaron
It was fine this morning. It's strange when mine locked up, despite the message, it continued to play the last channel it was on prior to lock up.
Yup, that's what happens. When they open the gates to free listening of over 160 channels to our old receivers that were designed to handle 140 channels, the receiver doesn't know what to do with all that data so it gags and freezes.
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