Heated seat burned hole in seat leather
Thread Starter
Junior Member
Joined: Aug 2003
Posts: 24
Likes: 0
From: jersey
2007 CLS 550
Heated seat burned hole in seat leather
Hello All,
My Aunt has a 2009 e350, this morning she put on the heated seat and after a few minutes felt burning heat on her side and smelled something burning.
Pulled over and found the heated seat had burned about a golf ball size hole in her leather seat, her jacket, shirt and burned her skin.
Is this a common problem, recall etc...
Any info would be great....Thanks
My Aunt has a 2009 e350, this morning she put on the heated seat and after a few minutes felt burning heat on her side and smelled something burning.
Pulled over and found the heated seat had burned about a golf ball size hole in her leather seat, her jacket, shirt and burned her skin.
Is this a common problem, recall etc...
Any info would be great....Thanks
MBWorld Fanatic!
Joined: Oct 2011
Posts: 1,084
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From: Athens, GA USA
2011 E63, 2011 Hyundai Genesis 4.6 v8, 2013 GMC Denali XL, 1965 Ford Mustang, 2005 Merc. E500
Get in touch with a Lawyer ASAP like NOW. This is extremely dangerous and it needs to be documented and repair history found on the car. She could have been moments from the car being on fire.
Member
Joined: Sep 2012
Posts: 105
Likes: 1
W211
I couldn't agree more with the post above. Normally, these were things I took care of myself with the dealer but since it is definitely out of warranty, they will try to see if they can get away with not doing anything. Be aware though hat there is always something to pay to the lawyers.
You can line up a lawyer and try to see if they'll even acknowledge the defect and if not, let the lawyer handle it.
You can line up a lawyer and try to see if they'll even acknowledge the defect and if not, let the lawyer handle it.
MBWorld Fanatic!
Joined: Jul 2013
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From: Down Unda
W204 C63 AMG, W212 E250 CGI, C207 E250 CGI
take a photo of your aunts burn mark as well, if you could do it whilst your aunt is sitting on the burned seat to indicate exactly how she got the burn then thats better. i hate it when people go to lawyers just to make money but yours is a clear claim. shes lucky it wasnt serious.
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Junior Member
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2007 E320 Bluetec, 2007 ML320CDI
This is actually fairly common. We had it happen on our ML. Something gets broken in the seat heater "lines" in the seat cover from use and the flexing of the seat and then it shorts out. This is not negligence in any way on Mercedes. It happens. You will have to replace the seat cover to repair it. It's great she is ok.
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MBWorld Fanatic!
Joined: Oct 2011
Posts: 1,084
Likes: 68
From: Athens, GA USA
2011 E63, 2011 Hyundai Genesis 4.6 v8, 2013 GMC Denali XL, 1965 Ford Mustang, 2005 Merc. E500
This is actually fairly common. We had it happen on our ML. Something gets broken in the seat heater "lines" in the seat cover from use and the flexing of the seat and then it shorts out. This is not negligence in any way on Mercedes. It happens. You will have to replace the seat cover to repair it. It's great she is ok.
But it is a safety defect that can cause serious injury or death. Deos not matter how old the car is. Remember the Ford pinto.
MBWorld Fanatic!
Joined: Jul 2013
Posts: 3,133
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From: Down Unda
W204 C63 AMG, W212 E250 CGI, C207 E250 CGI
just because its fairly common does not mean its alright for it to happen. surely theres a fault somewhere and its definitely not from the end user. dont have to wait till the whole car burns down or worse theres somebody inside.
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Joined: Jul 2014
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2005 CLK 500
I agree beejay, I have a 05 CLK500 and I had a problem with my car just stopped on it own in the middle of the busy highway, I had to press the SOS button and Mercedes had the car towed to on of their shops in Columbia SC, that happened April 2014 and it did it again this morning on my way to work. I don't drive it much only placed around 1200 miles since I had it.
