Major Engine Failure
Thread Starter
Newbie
Joined: Jan 2007
Posts: 11
Likes: 0
From: Washington, DC
'11 E350W4 / Sold: '05 C230 Kompressor Sedan
Major Engine Failure
My 2010 E350 4matic's check engine light came on Sunday afternoon (1/3/10). I brought it to the dealer on Monday morning and the error was diagnosed as a computer glitch and a firmware/software was upgraded.
The light came back on Tuesday night so I brought my car back to the dealer on Wednesday, 1/6/10. My service advisor assigned the shop foreman to my vehicle. Later that evening he told me that they saw that my car registered 30+ instances of various errors including emissions alerts, fuel system failures, and ignition issues. They were so concerned that a regional maintenance representative from Mercedes was traveling to the dealer today (1/7/10) to work on the car.
I'm planning to visit the shop tomorrow to obtain a progress update.
Has anyone else experienced a similar problem?
The light came back on Tuesday night so I brought my car back to the dealer on Wednesday, 1/6/10. My service advisor assigned the shop foreman to my vehicle. Later that evening he told me that they saw that my car registered 30+ instances of various errors including emissions alerts, fuel system failures, and ignition issues. They were so concerned that a regional maintenance representative from Mercedes was traveling to the dealer today (1/7/10) to work on the car.
I'm planning to visit the shop tomorrow to obtain a progress update.
Has anyone else experienced a similar problem?
MBWorld Fanatic!
Joined: Sep 2008
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Porsche 991S, Cayenne S, 1972 BMW 3.0CS E9 Coupe
Whatever the issue, it's not W212 specific. Check the W211 boards (same motor.) But there has been no known real problems; the V6s have been pretty solid. Probably a software/electronics problem specific to your sample (that's where the gremlins really reside.) Good luck with it.
Thread Starter
Newbie
Joined: Jan 2007
Posts: 11
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From: Washington, DC
'11 E350W4 / Sold: '05 C230 Kompressor Sedan
root cause was a faulty purge valve in the emissions system
this fault code had a cascading affect and kicked-off a variety of other codes
my service advsior told me that my W212 was the first to come in with a check engine light and since it has very few miles, MB HQ wanted to diagnose and be part of the resolution. if it were a supplier related problem, they would initiate a recall, but this one seems specific to my vehicle for now
part is arriving this morning and should have her back this evening!
this fault code had a cascading affect and kicked-off a variety of other codes
my service advsior told me that my W212 was the first to come in with a check engine light and since it has very few miles, MB HQ wanted to diagnose and be part of the resolution. if it were a supplier related problem, they would initiate a recall, but this one seems specific to my vehicle for now
part is arriving this morning and should have her back this evening!
Super Member
Joined: Dec 2003
Posts: 663
Likes: 6
Far from a major engine failure as your title suggests. You have a CEL or check engine light. These go off for various reasons and it is good to see that MB is getting on it with some enthusiasm. Having experienced a real major engine failure (in a track car) I can tell you there is quite a difference and you know the motor is certainly a goner. (smoke, very bad sounds and some flames) I don't recommend it 
Let's hope this fixes the problem. Good luck.
Let's hope this fixes the problem. Good luck.
Junior Member
Joined: Jul 2009
Posts: 70
Likes: 0
From: San Jose, California
2013 Q7 S-Line, 2010 E350 Sport Sedan P1, 2005 Camry, 2008 Piaggio MP3 250, Sold: 02 C230, 90 Miata
Things do happen sometimes!! It is good to hear the root cause was diagnosed so quickly. Hopefully it will be back on the road normally. Let us know the status after the fix.
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Member
Joined: Aug 2009
Posts: 195
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From: Houston, TX
2010 E350
I'm sorry but your title of major engine failure vs what issues you experienced are not related in the least. If you weren't an owner I woud think your post was the work of a troll or drama queen.
I'm glad the tech's fixed it. That really shouldn't be any surprise as the car is in waranty and the E classes have very few BIG issues if any.
I'm glad the tech's fixed it. That really shouldn't be any surprise as the car is in waranty and the E classes have very few BIG issues if any.
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MBWorld Fanatic!
Joined: Oct 2007
Posts: 1,828
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From: United States
2008 R350 & 2008 C300
Cut the original poster some slack. Anytime a brand new car throws up a check engine light you start to think of the worst case scenario. Add to his frustrations when he hears that there are over 30 errors and you can see where his mind was going when he titled the post. In these new cars it only takes one part to fail before all the systems notice something and send off alerts, this is good, you know the systems are doing their jobs. Its also nice to see MB standing behind their product and finding the root of the problem quickly.
Senior Member
Joined: Nov 2009
Posts: 345
Likes: 0
From: NY
2010 E550 4matic, 2008 MDX, 2011 335i Vert
Cut the original poster some slack. Anytime a brand new car throws up a check engine light you start to think of the worst case scenario. Add to his frustrations when he hears that there are over 30 errors and you can see where his mind was going when he titled the post. In these new cars it only takes one part to fail before all the systems notice something and send off alerts, this is good, you know the systems are doing their jobs. Its also nice to see MB standing behind their product and finding the root of the problem quickly.
Thread Starter
Newbie
Joined: Jan 2007
Posts: 11
Likes: 0
From: Washington, DC
'11 E350W4 / Sold: '05 C230 Kompressor Sedan
1/8/10 update - part is on back order until the end of the month. my service advisor said the vehicle is drivable, but with high emissions output as the only side effect. since faulty purge valve is still causing the check engine light to remain on, i'm parking it until the replacement part comes. i'm fearful that the persistent check engine light due to the purge valve might mask a legitimate error that may come up between now and the end of the month. euromotorcars is keeping my ticket open for the time being. driving the SLK at home in the meantime.
Thread Starter
Newbie
Joined: Jan 2007
Posts: 11
Likes: 0
From: Washington, DC
'11 E350W4 / Sold: '05 C230 Kompressor Sedan
part is on back order. they gave me a loaner while diagnosing the problem, but said that since the car is technically drivable, that i should treat it as if nothing was wrong. i'll play it safe and just keep it at home until it arrives.
i REALLY hope this is the root cause of the check engine light and that another electrical or physical failure doesn't come up after the purge valve repair
i REALLY hope this is the root cause of the check engine light and that another electrical or physical failure doesn't come up after the purge valve repair
MBWorld Fanatic!
Joined: Nov 2009
Posts: 2,616
Likes: 160
From: Southeastern USA
2010 E350 Luxury Sedan, Engine 272 (V6)
Cut the original poster some slack. Anytime a brand new car throws up a check engine light you start to think of the worst case scenario. Add to his frustrations when he hears that there are over 30 errors and you can see where his mind was going when he titled the post. In these new cars it only takes one part to fail before all the systems notice something and send off alerts, this is good, you know the systems are doing their jobs. Its also nice to see MB standing behind their product and finding the root of the problem quickly.
See the owner's latest posts. I would worry about driving the car as well and would be on the phone to MBUSA CEO re: a loaner. This is NOT the type service you expect from M-B.
MBWorld Fanatic!
Joined: Nov 2001
Posts: 4,260
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From: Philadelphia area
2010 ML550, 2010 E350 4M, 1966 Corvette Convt C2
My 2010 E350 4matic's check engine light came on Sunday afternoon (1/3/10). I brought it to the dealer on Monday morning and the error was diagnosed as a computer glitch and a firmware/software was upgraded.
The light came back on Tuesday night so I brought my car back to the dealer on Wednesday, 1/6/10. My service advisor assigned the shop foreman to my vehicle. Later that evening he told me that they saw that my car registered 30+ instances of various errors including emissions alerts, fuel system failures, and ignition issues. They were so concerned that a regional maintenance representative from Mercedes was traveling to the dealer today (1/7/10) to work on the car.
I'm planning to visit the shop tomorrow to obtain a progress update.
Has anyone else experienced a similar problem?
The light came back on Tuesday night so I brought my car back to the dealer on Wednesday, 1/6/10. My service advisor assigned the shop foreman to my vehicle. Later that evening he told me that they saw that my car registered 30+ instances of various errors including emissions alerts, fuel system failures, and ignition issues. They were so concerned that a regional maintenance representative from Mercedes was traveling to the dealer today (1/7/10) to work on the car.
I'm planning to visit the shop tomorrow to obtain a progress update.
Has anyone else experienced a similar problem?
MBWorld Fanatic!
Joined: Oct 2007
Posts: 1,828
Likes: 1
From: United States
2008 R350 & 2008 C300
The update by the original poster has taken me back a bit. Waiting a month for a repair part (even with it being "claimed" as a part not critical) is way too long to be waiting. Its time to call MB and find out if you can get reimbursed for the lack of use of your car. A call to MB will get your dealership on the ball if nothing else.
Thread Starter
Newbie
Joined: Jan 2007
Posts: 11
Likes: 0
From: Washington, DC
'11 E350W4 / Sold: '05 C230 Kompressor Sedan
Since the check engine light is still on, I'm going to ask the dealer about expediting the delivery and installation of the purge valve. Though they said that my vehicle is drivable, I'm still weary about a LEGITIMATE error coming up and being masked by the purge valve check engine light.
I'll see what they say about resolving this sooner, otherwise, the discussion will move into compensation and a long term loaner.
For those who are upset about the title of this thread, it is named after what my service advisor initially diagnosed the problem as, prior to narrowing down the slew of issues to the faulty purge valve.
I'll see what they say about resolving this sooner, otherwise, the discussion will move into compensation and a long term loaner.
For those who are upset about the title of this thread, it is named after what my service advisor initially diagnosed the problem as, prior to narrowing down the slew of issues to the faulty purge valve.
MBWorld Fanatic!
Joined: Nov 2001
Posts: 4,260
Likes: 6
From: Philadelphia area
2010 ML550, 2010 E350 4M, 1966 Corvette Convt C2
Since the check engine light is still on, I'm going to ask the dealer about expediting the delivery and installation of the purge valve. Though they said that my vehicle is drivable, I'm still weary about a LEGITIMATE error coming up and being masked by the purge valve check engine light.
I'll see what they say about resolving this sooner, otherwise, the discussion will move into compensation and a long term loaner.
For those who are upset about the title of this thread, it is named after what my service advisor initially diagnosed the problem as, prior to narrowing down the slew of issues to the faulty purge valve.
I'll see what they say about resolving this sooner, otherwise, the discussion will move into compensation and a long term loaner.
For those who are upset about the title of this thread, it is named after what my service advisor initially diagnosed the problem as, prior to narrowing down the slew of issues to the faulty purge valve.
Thread Starter
Newbie
Joined: Jan 2007
Posts: 11
Likes: 0
From: Washington, DC
'11 E350W4 / Sold: '05 C230 Kompressor Sedan
all fixed now. here's a snap shot of the service summary
hopefully, everything is fixed now.
- star diagnosis system (SDS), connect & disconnect
- recode signal aquisition and actuation control unit (SAM)
- perform service campaign#2009110003, connect battery charging, use sds recode front SAM
- purge valve intermmiter fail. ran short test got code 1077, purge flow of the evap system too high, pinpoint test purge valve found intermmiter fail.
hopefully, everything is fixed now.
MBWorld Fanatic!
Joined: Nov 2001
Posts: 4,260
Likes: 6
From: Philadelphia area
2010 ML550, 2010 E350 4M, 1966 Corvette Convt C2
all fixed now. here's a snap shot of the service summary
hopefully, everything is fixed now.
- star diagnosis system (SDS), connect & disconnect
- recode signal aquisition and actuation control unit (SAM)
- perform service campaign#2009110003, connect battery charging, use sds recode front SAM
- purge valve intermmiter fail. ran short test got code 1077, purge flow of the evap system too high, pinpoint test purge valve found intermmiter fail.
hopefully, everything is fixed now.
