E-Class (W212) 2010 - 2016: E 350, E 550

My Problem With The Ashtray Door

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old 01-12-2011, 12:56 PM
  #1  
Newbie
Thread Starter
 
luthficom's Avatar
 
Join Date: Jan 2011
Posts: 6
Likes: 0
Received 0 Likes on 0 Posts
W212
My Problem With The Ashtray Door

Hi All.

I have a problem with the wood door cover on the center cup holder/ashtray console.

Usually to close the opened wood cup holder/ashtray cover, I just pushed it gently to the front and it will be automatically slide and closed.

Yesterday suddenly, that wood door cannot be slide automatically when I want to close it! Beside that, the wood door seems very 'lights' to open now and it cannot be sliding back to it's closed position.

I think there is a problem with the wood cover mechanism.

Does anyone got the same problem?
Can anyone help me with this problem? Thanks !
Old 01-12-2011, 01:07 PM
  #2  
Super Member
 
BPhillyBenz's Avatar
 
Join Date: Jun 2010
Location: Suburban Philadelphia Area
Posts: 617
Received 0 Likes on 0 Posts
'11 350 4matic - '14 Stingray: Gone, BMW 530i, Porsche 944 Turbo, Porsche 356, Mitsubishi 3000GT
Originally Posted by luthficom
Hi All.

I have a problem with the wood door cover on the center cup holder/ashtray console.

Usually to close the opened wood cup holder/ashtray cover, I just pushed it gently to the front and it will be automatically slide and closed.

Yesterday suddenly, that wood door cannot be slide automatically when I want to close it! Beside that, the wood door seems very 'lights' to open now and it cannot be sliding back to it's closed position.

I think there is a problem with the wood cover mechanism.

Does anyone got the same problem?
Can anyone help me with this problem? Thanks !
Check for an obstruction or clog underneath it. Could be something very small that inadvertanely got in there.
Old 01-12-2011, 01:15 PM
  #3  
Newbie
Thread Starter
 
luthficom's Avatar
 
Join Date: Jan 2011
Posts: 6
Likes: 0
Received 0 Likes on 0 Posts
W212
Originally Posted by BPhillyBenz
Check for an obstruction or clog underneath it. Could be something very small that inadvertanely got in there.
Hi BPhillyBenz, thanks for prompt reply.

I've checked it by using a flashlight and I don't see something stuck in there, even a little particle (except a slight dust ) and I've cleaned it already and it cannot be back to normal. I still have to close it by sliding it manually..

Do I have to bring my car to the dealer? Hmmm guess it so..
Old 01-12-2011, 01:16 PM
  #4  
Super Member
 
golfster's Avatar
 
Join Date: May 2010
Location: Chicago and NorCal
Posts: 519
Likes: 0
Received 2 Likes on 2 Posts
Titleist
Mine just developed the same issue. I've only opened the cover 10 times or so, but now I need to "help it along" to open or close fully.

I searched the Tech Bulletin stickies section and there is a bulletin for center console not opening or closing fully without assistance, but I am not sure if that is referring to the ashtray cover or storage bin in the way the bulletin is worded.
Old 01-12-2011, 01:19 PM
  #5  
Super Member
 
golfster's Avatar
 
Join Date: May 2010
Location: Chicago and NorCal
Posts: 519
Likes: 0
Received 2 Likes on 2 Posts
Titleist
Not sure if this is referring to the same console...

LI68.20-P-047911 SEPT09 - lid of the center 212 console does not open by itself, sticks and must be opened by hand the design of the rubber stops can cause the lid to stick contact surface of buffers will e covered with felt and sealing lip lubricated.
Old 01-12-2011, 01:20 PM
  #6  
Super Member
 
BPhillyBenz's Avatar
 
Join Date: Jun 2010
Location: Suburban Philadelphia Area
Posts: 617
Received 0 Likes on 0 Posts
'11 350 4matic - '14 Stingray: Gone, BMW 530i, Porsche 944 Turbo, Porsche 356, Mitsubishi 3000GT
Originally Posted by luthficom
Hi BPhillyBenz, thanks for prompt reply.

I've checked it by using a flashlight and I don't see something stuck in there, even a little particle (except a slight dust ) and I've cleaned it already and it cannot be back to normal. I still have to close it by sliding it manually..

Do I have to bring my car to the dealer? Hmmm guess it so..
Last thought would be to get a can of liquad air from a photo store (or hardware store) and spray undernneath it to dislodge any grime that may be impending the mechanism's action. If not, take it back to the dealer on your next trip...it's covered underneath the warranty.
Old 01-12-2011, 01:23 PM
  #7  
Super Member
 
BPhillyBenz's Avatar
 
Join Date: Jun 2010
Location: Suburban Philadelphia Area
Posts: 617
Received 0 Likes on 0 Posts
'11 350 4matic - '14 Stingray: Gone, BMW 530i, Porsche 944 Turbo, Porsche 356, Mitsubishi 3000GT
Originally Posted by golfster
LI68.20-P-047911 SEPT09 - lid of the center 212 console does not open by itself, sticks and must be opened by hand the design of the rubber stops can cause the lid to stick contact surface of buffers will e covered with felt and sealing lip lubricated.
Way to go 007. Good detective work.
Old 01-12-2011, 01:26 PM
  #8  
Newbie
Thread Starter
 
luthficom's Avatar
 
Join Date: Jan 2011
Posts: 6
Likes: 0
Received 0 Likes on 0 Posts
W212
Wow, nice info golfster.

Yeah, mine also, I've to pull it manually even to be 'stopped' in the first or the second 'stop point'.

Oh dear..
Old 01-12-2011, 01:46 PM
  #9  
Junior Member
 
Eaosdad's Avatar
 
Join Date: Mar 2009
Location: San Diego
Posts: 41
Likes: 0
Received 0 Likes on 0 Posts
C280,ML 320, 2010 E350
Dealer replaced it three weeks ago when they replaced the fade wood trims.
Old 01-12-2011, 02:30 PM
  #10  
Senior Member

 
F18BEN's Avatar
 
Join Date: Dec 2007
Location: Florida
Posts: 405
Received 23 Likes on 16 Posts
2021 AMG GLE 53 Coupe, 2024 GLE 450e SUV
Mine sticks also, usually I have to help it along. Not worth bringing it in for just that. Anyhow my phone charger is always sticking out preventing the closure anyway. I wish they had a plug in the center console.
Old 01-12-2011, 06:11 PM
  #11  
WGB
Member
 
WGB's Avatar
 
Join Date: Dec 2010
Location: Perth, Western Australia
Posts: 119
Likes: 0
Received 2 Likes on 2 Posts
W212 E500, W164 320CDI, W116 450SEL 6.9, W116 450 SEL.
My car did this when I picked it up and it was fixed by the dealer the next day.

I do not know what they did but it does require something to be removed cleaned and lubricated. It has been perfect ever since.

Bill
Old 01-13-2011, 04:28 AM
  #12  
Newbie
Thread Starter
 
luthficom's Avatar
 
Join Date: Jan 2011
Posts: 6
Likes: 0
Received 0 Likes on 0 Posts
W212
Thanks for the informations everyone..
Old 01-13-2011, 10:38 AM
  #13  
MBWorld Fanatic!

 
El Cid's Avatar
 
Join Date: Nov 2009
Location: Southeastern USA
Posts: 2,572
Received 143 Likes on 102 Posts
2010 E350 Luxury Sedan, Engine 272 (V6)
Mine too, but

Sometimes mine will not close unless I push it a couple of times. Then it does OK.
However, I think it may have to do with fact I may go a month or two without opeining either the cup holder or coin holder (former ashtray).
Not sure I want to have dealer mess with it, much less replace the wood unless it becomes a much worse problem.
Old 01-13-2011, 02:51 PM
  #14  
Junior Member
 
imartin's Avatar
 
Join Date: Dec 2010
Location: Katy, TX
Posts: 31
Likes: 0
Received 0 Likes on 0 Posts
2011 E550W - White/Almond, P2 Pkg, Pano Roof, Driver Dynamic Seat, Sport Pkg, Rear Spoiler
Mine has done the same thing from day one. I take out the cupholder and ashtray, still gets cought on retraction and needs help to close. Agree, not worth messing with as a solo issue and dont want dealer to mess something else up incdently. So, it stays open most of time and is what it is. Sounds like a national problem. Thanks for the TSB Golfster!

Last edited by imartin; 01-13-2011 at 02:51 PM. Reason: Correction in text
Old 01-13-2011, 10:27 PM
  #15  
K-A
Out Of Control!!
 
K-A's Avatar
 
Join Date: Jun 2008
Location: Earth
Posts: 10,557
Likes: 0
Received 18 Likes on 18 Posts
Porsche Macan S SportDesign / Ex M-B's: 11 & 10 & 06 E350's, 02 S500
Mine's fine, but I'm already paranoid. Sometimes it'll stop halfway while closing (at that middle border that separates the cup holders from the ashtray), and I just have to give it a little nudge, and it continues to close itself. I actually couldn't tell if that was a design flaw (tendency to get "caught" at the middle), or design feature (allows you to close it halfway, if you don't need to use the ashtray area).
Old 01-14-2011, 01:12 AM
  #16  
WGB
Member
 
WGB's Avatar
 
Join Date: Dec 2010
Location: Perth, Western Australia
Posts: 119
Likes: 0
Received 2 Likes on 2 Posts
W212 E500, W164 320CDI, W116 450SEL 6.9, W116 450 SEL.
I think there is supposed to be an indent in the middle position so that it stops with only the cup holders in view.

I have my garage door opener in the ashtray part so I open and close it several times per day.

Lubrication with a silicon spray would be the obvious DIY way to fix it but apparently there is also a tendency to build up crap in the channel which is best cleaned out before lubrication.

Bill
Old 01-14-2011, 09:43 AM
  #17  
Junior Member
 
vinrun's Avatar
 
Join Date: Dec 2009
Posts: 41
Likes: 0
Received 0 Likes on 0 Posts
2008 CLK 350 conv
Garage door opener

Originally Posted by WGB
I think there is supposed to be an indent in the middle position so that it stops with only the cup holders in view.

I have my garage door opener in the ashtray part so I open and close it several times per day.

Lubrication with a silicon spray would be the obvious DIY way to fix it but apparently there is also a tendency to build up crap in the channel which is best cleaned out before lubrication.

Bill
Why don't you use the garage door opener that came with the car?
Old 01-14-2011, 06:17 PM
  #18  
WGB
Member
 
WGB's Avatar
 
Join Date: Dec 2010
Location: Perth, Western Australia
Posts: 119
Likes: 0
Received 2 Likes on 2 Posts
W212 E500, W164 320CDI, W116 450SEL 6.9, W116 450 SEL.
Originally Posted by vinrun
Why don't you use the garage door opener that came with the car?
This is not supplied in Australia.

?Different frequencies used perhaps

Bill
Old 04-18-2015, 11:00 AM
  #19  
Member
 
DJ Hellfire's Avatar
 
Join Date: Apr 2015
Posts: 187
Received 3 Likes on 3 Posts
2013 E350 Sport
Also having this issue with mine. Bought a can of silicone lubricant and it actually made it worse and now makes a squeaking noise when opening or closing.
Old 04-22-2015, 02:36 PM
  #20  
Newbie
 
RandomGuy's Avatar
 
Join Date: Apr 2015
Posts: 1
Likes: 0
Received 0 Likes on 0 Posts
All Benz'
There is a gear/pully mechanism that pulls the doors closed. The cables stretch out and need to be rewound. Easy fix but I suggest taking to a dealer because if you mess it up you gotta buy the whole consol.

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 


You have already rated this thread Rating: Thread Rating: 0 votes,  average.

Quick Reply: My Problem With The Ashtray Door



All times are GMT -4. The time now is 03:39 PM.