Upgrade my command center so I can stream music
Member
Joined: Jan 2013
Posts: 147
Likes: 2
From: OH
w212
Dude are you serious? And you're in Centerville so did you get this done at Bob Ross? I had the hardest time with them and they still didn't give me the latest version with HVAC display. If you went elsewhere please let me know.
Member
Joined: Jan 2013
Posts: 98
Likes: 1
From: South Florida
2018 CLS550
I am taking my car in on Sunday and I am waiting. I will report how long the service takes.
Also, the scheduler discussed issues that I was having.
Getting up to date firmware, nothing else, so I will report on time taken.
Also, the scheduler discussed issues that I was having.
Getting up to date firmware, nothing else, so I will report on time taken.
Member
Joined: Jan 2013
Posts: 98
Likes: 1
From: South Florida
2018 CLS550
Arrived at MB of Pompano at 8:48, service opened at 8:59. Sat down, did paperwork until 9:13. Getting software update, car wash, and a new valve stem cover. I will update on time taken at dealer.
Super Member
Joined: Jul 2010
Posts: 744
Likes: 28
From: Houston, TX
2014 E550 Coupe and 2010 E350 Sedan
I have a 2010, and I don't think they worked out the kinks in BT audio so they didn't enable it on the car at release. I, of course, unlocked it with the help of this board, and took it to the dealership just recently complaining that it wasn't working properly. They updated it, and it works fine now.
Newbie
Joined: Apr 2013
Posts: 2
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2011 E350 4Matic
Did you ask for a specific version like this thread says or did you just have them update to the latest version. I'm still trying to convince my dealer to do it.
Member
Joined: Jan 2013
Posts: 147
Likes: 2
From: OH
w212
I asked for the specific version from this thread and even told them the specific DVD that they needed to have.
Of course, it was like talking in a different language to them, like I would say things and they would just return a blank stare like they had no idea what I was talking about.
I told them that the Bluetooth performance was poor and they tried to blame it on my phone or the fact that Verizon was my provider. There wasn't a lot of good faith or benefit of the doubt. It was like "oh there couldn't possibly be anything wrong with this, it's a Mercedes. If there actually is something wrong, it must be your fault."
Didn't leave me with a good feeling about the service center or the dealership in general.
Of course, it was like talking in a different language to them, like I would say things and they would just return a blank stare like they had no idea what I was talking about.
I told them that the Bluetooth performance was poor and they tried to blame it on my phone or the fact that Verizon was my provider. There wasn't a lot of good faith or benefit of the doubt. It was like "oh there couldn't possibly be anything wrong with this, it's a Mercedes. If there actually is something wrong, it must be your fault."
Didn't leave me with a good feeling about the service center or the dealership in general.
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MBWorld Fanatic!
Joined: Oct 2010
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From: Southern US
2010 E550, 273 Engine: 2012 S550, 278 Engine
MBWorld Fanatic!
Joined: Feb 2010
Posts: 1,204
Likes: 271
From: North CA
2021 E63S and 2025 GT63
Thanks HOE550
Go to MB Service Dept. tell them that your backup camera sometimes don't show any picture when you put gear in reverse, and also audible background noise during calls and sometimes muting of audio in middle of calls. Service Bulletin LI82.85-P-051046 AND LI82.70-P-054266 require the Service dept. to do software update for free. ... this fixes the problems you complaining about and give you BT audio streaming along with it to allow you to stream your music. ....
Newbie
Joined: Mar 2013
Posts: 8
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E550 and ML550
Member
Joined: Jan 2013
Posts: 147
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From: OH
w212
It might be because he was in night mode. There's a setting that makes it change to a darker black/gray when it gets dark outside. Maybe you have it as gold (day mode) always.
I don't really use the Bluetooth audio that much, but I like that the Nav map display looks better in birds eye view. There are more street names and they use the arrows to label them. My old maps had the names along the streets and so it couldn't show as many.
I don't really use the Bluetooth audio that much, but I like that the Nav map display looks better in birds eye view. There are more street names and they use the arrows to label them. My old maps had the names along the streets and so it couldn't show as many.
Newbie
Joined: Mar 2013
Posts: 8
Likes: 0
E550 and ML550
I had my comman updated and now it works great with BT audio. My trick was simple, if you can demonstrate the issue and explain its the same with your wife and colleagues with different phones then the tech knows the is a clear issue related to the hardware. The tech just needs to cover their **** when sending work back to the shop that it is a repeatable issue.
MBWorld Fanatic!
Joined: Feb 2010
Posts: 1,204
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From: North CA
2021 E63S and 2025 GT63
Member
Joined: Jul 2012
Posts: 165
Likes: 1
2010 E350
Ok so I found out why my 2011 eclass can not stream music is because my command unit needs to be updated (information from different threads) I took this information to MB and they would not update my software because they said my car did not come with this update and they didn't want to risk messing up the Comand unit. Did any one else have this problem? Any suggestions?
Newbie
Joined: Apr 2013
Posts: 5
Likes: 0
w212
Kinda disappointing that its not standard on a MB...without having to mess with the engineering settings.
My previous car was a 2010 Camry..I paid extra for the BT radio/telephone option but streaming wasn't a problem and was even able to skip to next song from steering wheel controls..I can't seem to get the controls to work from steering wheel or radio itself in the E but I guess it's better than not being able to stream at all.
My previous car was a 2010 Camry..I paid extra for the BT radio/telephone option but streaming wasn't a problem and was even able to skip to next song from steering wheel controls..I can't seem to get the controls to work from steering wheel or radio itself in the E but I guess it's better than not being able to stream at all.
Newbie
Joined: Dec 2010
Posts: 6
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c300
BT Audio streaming W164
Go to MB Service Dept. tell them that your backup camera sometimes don't show any picture when you put gear in reverse, and also audible background noise during calls and sometimes muting of audio in middle of calls. Service Bulletin LI82.85-P-051046 AND LI82.70-P-054266 require the Service dept. to do software update for free. But just make sure ask for update to using software# 0009026706-001. write it down and give it to service advisor to give it to service tech. this fixes the problems you complaining about and give you BT audio streaming along with it to allow you to stream your music. may take a day for them to do it. when you call to make service appt. point out the Service bulletins above if service advisor try to dismiss the problems or play hardball.
I have W164 2011. I gave my dialer the above information and asked them to update the Command with the software with the above numbers. The dialer did not know about this particular update, but found it, and said, that the update was done with the provided information. After I got my car I did not find any BT streaming functions beside that I have (and always had before) for BT phone.
For anybody who knows about the subject and has an experience with it:
How can I check if the dialer made the required update with the above software numbers? Should I go to the Engineering mode to check it? Or might be that the update does not bring the BT streaming ability to W164?
Thank you,
Newbie
Joined: Jun 2020
Posts: 3
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2011 GL450
Junior Member
Joined: Jun 2020
Posts: 18
Likes: 5
From: Central KY, South FL
W212 E550
I just did this to my 10 e550 and it worked. Make sure you click reset system after you are finished enabling the option, or bt audio won't show up under audio until you do.
Also, gotta hold 'end call, 1 and #' for 7 sec to enter engineer menu
Last edited by dkGoodrich; Jun 19, 2020 at 05:34 AM.
