Canceled M-Brace and MB Apps
Thread Starter
Newbie
Joined: Dec 2013
Posts: 7
Likes: 0
From: New Jersey
2015 E400 4Matic Coupe
Canceled M-Brace and MB Apps
My 3 month free trial of M-Brace Enhanced and Mercedes Benz Apps on my 2014 E350 is coming to an end and I have decided that it is not worth the monthly cost to continue it. The Mercedes Benz Apps are an embarrassment, the speed with which they load makes them unable, for all practical purposes.
Mercedes can take a cue from Lexus, which allows you to have in-car Apps that use your cellphone for internet connectivity. They are a world ahead of Mercedes in this regard. Sure, it is nice not to need to have a cellphone and to be able to access the Internet, but the "speed hit" is huge.
I am hopeful that Mercedes is curious when people choose to not renew these services and that perhaps they will try to figure out what is prompting this. Of course, full iPhone integration via Siri with the in-car screen mirroring the phone screen would be Nirvana. If Chevrolet can do it with their Spark sub-compact, couldn't Mercedes do it as well, or better?
Mercedes can take a cue from Lexus, which allows you to have in-car Apps that use your cellphone for internet connectivity. They are a world ahead of Mercedes in this regard. Sure, it is nice not to need to have a cellphone and to be able to access the Internet, but the "speed hit" is huge.
I am hopeful that Mercedes is curious when people choose to not renew these services and that perhaps they will try to figure out what is prompting this. Of course, full iPhone integration via Siri with the in-car screen mirroring the phone screen would be Nirvana. If Chevrolet can do it with their Spark sub-compact, couldn't Mercedes do it as well, or better?
Super Member
Joined: Feb 2012
Posts: 573
Likes: 6
From: Los Angeles
'19 MBZ E450 Wagon, '19 BMW 530e
I cancelled the Enhanced bit after the first month. The mBRACE csr have heard plenty of mBRACE2 app slowness complaints.
I am only keeping the regular one for the www.send2benz.com part of the service. I use that to send canyon roads to my car.
I am only keeping the regular one for the www.send2benz.com part of the service. I use that to send canyon roads to my car.
Super Member
Joined: May 2008
Posts: 655
Likes: 2
Mercedes e350 BlueTec
Tired it for a month....called them for tech question...they were of zero help....so I cancelled the whole thing. What a waste of time.
Couple that with the fact that I wear bifocals so my near reading (sight) is down. The Mbrace buttons are above my head....no possible way for me to actually see what those buttons say/do. I guess the target audience for these cars is the under 40's (no way...but that must be the way MB thinks).
Couple that with the fact that I wear bifocals so my near reading (sight) is down. The Mbrace buttons are above my head....no possible way for me to actually see what those buttons say/do. I guess the target audience for these cars is the under 40's (no way...but that must be the way MB thinks).
Super Member
Joined: Jun 2011
Posts: 576
Likes: 8
From: Placitas, NM
E550
Couple that with the fact that I wear bifocals so my near reading (sight) is down. The Mbrace buttons are above my head....no possible way for me to actually see what those buttons say/do. I guess the target audience for these cars is the under 40's (no way...but that must be the way MB thinks).
Newbie
Joined: Mar 2007
Posts: 14
Likes: 0
From: NY
2014 E350
I like "locate my car" feature, MB says it only works within one mile radius but i can locate my car as far away as 12 miles. Also, i was in a pretty bad accident a few years ago and folks from MBrace called for help and arranged a tow truck.
In my view its not completely useless, i've never paid for it either. It was free for three years with my ML lease, and now i have promotional 6 months with E350. I will probably cancel it at the end of the promotion.
In my view its not completely useless, i've never paid for it either. It was free for three years with my ML lease, and now i have promotional 6 months with E350. I will probably cancel it at the end of the promotion.
Member
Joined: Nov 2013
Posts: 100
Likes: 0
From: Ohio
E 250
My plan is to keep MBrace, but drop the plus part. The Automatic Collision Notification, Roadside Assistance, and remote unlock are worth it to me. Concierge not so much.
This is from http://mbrace.mbusa.com/pub141/Image...m141-3007.pdf:
What is included in the Mercedes-Benz mbrace packages?
The mbrace package includes the following services:
• Automatic Collision Notification
• SOS/Emergency Call
• Roadside Assistance Connection
• Stolen Vehicle Location Assistance
• Automatic Alarm Notification
• Crisis Assist
• Safe Ride
• Send2BenzTM
o Search & SendTM
o Drive2FriendTM
o Route2Benz*
• Remote Door Lock
• Remote Door Unlock
• Remote Horn & Lights*
• Vehicle Finder (mobile application only)
• Valet Protect (mobile application only)*
• Dealer Connect
• Vehicle Information
The mbrace PLUS package includes the following services: • Location-Based Traffic
• Location-Based Weather
• Mercedes-Benz Concierge
• Point of Interest Destination Download
• Route Assistance
• Driving Journal*
• Travel Zones*
• Speed Alert*
This is from http://mbrace.mbusa.com/pub141/Image...m141-3007.pdf:
What is included in the Mercedes-Benz mbrace packages?
The mbrace package includes the following services:
• Automatic Collision Notification
• SOS/Emergency Call
• Roadside Assistance Connection
• Stolen Vehicle Location Assistance
• Automatic Alarm Notification
• Crisis Assist
• Safe Ride
• Send2BenzTM
o Search & SendTM
o Drive2FriendTM
o Route2Benz*
• Remote Door Lock
• Remote Door Unlock
• Remote Horn & Lights*
• Vehicle Finder (mobile application only)
• Valet Protect (mobile application only)*
• Dealer Connect
• Vehicle Information
The mbrace PLUS package includes the following services: • Location-Based Traffic
• Location-Based Weather
• Mercedes-Benz Concierge
• Point of Interest Destination Download
• Route Assistance
• Driving Journal*
• Travel Zones*
• Speed Alert*
Trending Topics
Junior Member
Joined: Jun 2012
Posts: 26
Likes: 1
E350
I cancelled the Enhanced bit after the first month. The mBRACE csr have heard plenty of mBRACE2 app slowness complaints.
I am only keeping the regular one for the www.send2benz.com part of the service. I use that to send canyon roads to my car.
I am only keeping the regular one for the www.send2benz.com part of the service. I use that to send canyon roads to my car.
BMW got that for free -_-
MB World Stories
The Best of Mercedes & AMG
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun
Verdad Gallardo
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren
Verdad Gallardo
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine
Verdad Gallardo
Flawlessly Restored Mercedes 190E Evo II Heads to Auction
Verdad Gallardo
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know
Verdad Gallardo
Mercedes EQS Gets A Major Update: Everything You Need to Know
Verdad Gallardo
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve
Verdad Gallardo
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping
Verdad Gallardo
