E-Class (W212) 2010 - 2016: E 350, E 550
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trunk won't latch using trunk button

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Old Sep 24, 2018 | 02:17 PM
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trunk won't latch using trunk button

has anyone experienced this with their w212? mine is 2010. it started a few days ago. the motor works to pull trunk down but won't latch once lid is fully down. i thought it might be something in the way so it won't close but i've cleared out my trunk and still won't latch. thanks
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Old Sep 24, 2018 | 02:22 PM
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The latch may need adjustment or it is broken and in need of replacement.
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Old Sep 24, 2018 | 02:23 PM
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Originally Posted by KEY08
The latch may need adjustment or it is broken and in need of replacement.
i don't think latch is broken as i can manually close the trunk. how do i 'adjust' the latch?
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Old Sep 24, 2018 | 03:12 PM
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Try lubricating the electric latch(on the lid) with some silicone spray and inspect it first.to make sure it's not hung up. Adjusting the catch(on the car) is probably not the problem since it will latch when you close the trunk manually. Unless you are having to slam the trunk very hard, in which case the catch may have been moved downward and the electric closer cannot pull the trunk down to work with that new catch position.
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Old Sep 24, 2018 | 03:46 PM
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To adjust it..
there is a little latch under a black plastic trim piece , you can adjust that , but be careful , mark the position where its sitting in right now and then adjust it.
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Old Sep 24, 2018 | 05:24 PM
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I had this issue and it was just because the latch had something slightly out of alignment. When the trunk closes itself the motion is cancelled if it detects ANY pressure, so it doesn't shut on your hand or something. Shutting the trunk yourself will allow it to latch fine.
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Old Sep 25, 2018 | 12:28 AM
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Originally Posted by cc16177
I had this issue and it was just because the latch had something slightly out of alignment. When the trunk closes itself the motion is cancelled if it detects ANY pressure, so it doesn't shut on your hand or something. Shutting the trunk yourself will allow it to latch fine.
What did you do to fix it? Which direction did you adjust to latch after unscrewing the 2 screws under the plastic panel?
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Old Sep 25, 2018 | 08:34 AM
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Originally Posted by Ghettoeg6
What did you do to fix it? Which direction did you adjust to latch after unscrewing the 2 screws under the plastic panel?

I wish I could help more but my car was under warranty and the dealer fixed it. All I know is it appeared to be fine but they said something was just slightly off.
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Old Sep 25, 2018 | 09:49 AM
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Originally Posted by cc16177



I wish I could help more but my car was under warranty and the dealer fixed it. All I know is it appeared to be fine but they said something was just slightly off.
ok, thanks
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Old Nov 16, 2018 | 08:40 AM
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Konigstiger - can you tell me what the part number 'power/soft closing motor' is? SA told me this is what is causing my trunk not to latch close after the trunk lid goes down. thanks!
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Old Nov 16, 2018 | 09:07 AM
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Originally Posted by Ghettoeg6
Konigstiger - can you tell me what the part number 'power/soft closing motor' is? SA told me this is what is causing my trunk not to latch close after the trunk lid goes down. thanks!
nm, the SA sent me the part number. 212-750-00-60 thanks

can someone tell me the website for mb oem parts is? oemparts.com or something like that?
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Old Nov 16, 2018 | 11:11 AM
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Old Nov 16, 2018 | 11:26 AM
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Originally Posted by konigstiger
thanks! i was thinking about the website with the hella simple layout...i thought their prices were cheaper but if you use those 2 sites then i'll go with them.
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