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“Updating Channels” at every startup

E-Class (W212) 2010 - 2016: E 350, E 550
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“Updating Channels” at every startup

Old 02-10-2019, 07:37 AM
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“Updating Channels” at every startup

I don’t necessarily drive my E350 daily, but lately just about every day that I do drive my E350, when starting out in the morning, my display says Updating Channels. Takes a minute or two. This is a recent thing that previously rarely occurred. Anyone else experiencing this?
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Old 02-10-2019, 10:35 AM
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Same, now that you mention it...
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Old 02-10-2019, 10:44 AM
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might need COMAND software update.
Check this thread and search COMAND

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Old 02-10-2019, 11:08 PM
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Sounds like an Sirius XM thing when they refresh the signal. Do you subscribe or are on a trial?
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Old 02-11-2019, 12:32 AM
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Sirus XM thing +1. When I had the subscription it use to do that sometimes while driving to work. I haven't seen it for about a year since my subscription laps. They were offering $60 a year deal, but refuse to offer any deal on live traffic in yearly subscription. It's their loss of additional revenue as I now use Spotify.

While we are SiriusXM, they are offering free 3 month trials.
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Old 02-11-2019, 11:47 AM
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Just finished another 3 month trial from my dealer as a thank you for recent service, I guess. I'm just not into the whole SiriusXM service and none of my cars have continued with it. Maybe if I spent more time driving around I would find it interesting.
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Old 02-11-2019, 03:16 PM
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Originally Posted by Zavato View Post
I don’t necessarily drive my E350 daily, but lately just about every day that I do drive my E350, when starting out in the morning, my display says Updating Channels. Takes a minute or two. This is a recent thing that previously rarely occurred. Anyone else experiencing this?
I can't say that my 2012 E350 does that because my Sirius radio stopped working and my dealer wants $1800.00 dollars to replace the Sirius portion of the radio that's in the trunk. No thanks, that's outrageous! I get by putting my iTunes music on a disc which is inserted into the face of the radio and works well. But, I do have Sirius in my 2015 VW Passat and I can tell you that more recently, that updates much more often than it did previously, so I guess this is a rather long winded, yes, experiencing the same thing. Enjoy your E350.
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Old 02-11-2019, 09:18 PM
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I have the 2010 model car. I have had only one incidence when I had to update the system. This was not about the radio channels, it was because I lost the traffic information. I called them and they sent the reset signal and all has been working fine since. No channel or other updates and this was about two years ago.

I have also been paying the full price for both radio and traffic service for the seven years I have owned this car. I don’t know if that makes the difference but the only time I had trouble was when I lost the traffic info as mentioned above.
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Old 02-12-2019, 12:09 AM
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This seems to happen in "spurts" for me. It will go a month or more without updating channels, and then it seems like it will do it every other day for a week.
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Old 02-12-2019, 03:41 PM
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To reset the "Updating Channels" message press the "ON" button of the COMAND unit for 10 seconds or so this should perform a soft reset of COMAND. May return, simply reset again.
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