E-Class (W212) 2010 - 2016: E 350, E 550

Pre-Safe inoperable, esc off & loss of throttle

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Old 09-26-2021, 08:59 PM
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2014 W212 E350
Pre-Safe inoperable, esc off & loss of throttle

2014 E350. Havent driven my car in some time. Just finished replacing the brake lines and hoses, rotors/pads, air filters, and plugs. When test driving the CEL came on. Hit the highway and then loss of throttle, "pre-safe inoperable see owners manual", esc lights came on.
I've seen similar posts where it was suggested that it could be the pedal or aux battery. I changed main battery last year and aux battery about 2-3 years ago.
Was going to get it scanned for codes but dreading driving the car as it's happened about 5 times in about an hour. Most likely have to tow. Guess I'll have to invest in an diagnostic tool.
Any thoughts as to source of problem?
Old 09-26-2021, 09:06 PM
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2016 E350 Sport 2WD
https://mbworld.org/forums/e-class-w...operative.html Post # 56 may have at least part of your solution
Old 09-26-2021, 09:12 PM
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2014 W212 E350
Originally Posted by Sunnyslope48
https://mbworld.org/forums/e-class-w...operative.html Post # 56 may have at least part of your solution
I'll give it a try. If it turns out I'll like his wife I will be surrendering my license.
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Old 09-26-2021, 10:18 PM
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Originally Posted by Sunnyslope48
https://mbworld.org/forums/e-class-w...operative.html Post # 56 may have at least part of your solution
That is a pretty interesting thread to read.
I'll side with post #61 that points at front RADAR Modules as the source of Pre-Safe errors. I became familiar with this on my MY'14 that matches OP's year.

The seatbelt pre-tensioners could be prime suspect for these errors if Distronic was not also pointed out... best way to find out is to scan the car for clues.

Originally Posted by N7legion
2014 E350. Havent driven my car in some time. Just finished replacing the brake lines and hoses, rotors/pads, air filters, and plugs. When test driving the CEL came on. Hit the highway and then loss of throttle, "pre-safe inoperable see owners manual", esc lights came on.
I've seen similar posts where it was suggested that it could be the pedal or aux battery. I changed main battery last year and aux battery about 2-3 years ago.

Was going to get it scanned for codes but dreading driving the car as it's happened about 5 times in about an hour. Most likely have to tow. Guess I'll have to invest in an diagnostic tool.
Any thoughts as to source of problem?
Here the OP has no reference to "Distronic warnings" but reports "loss of throttle" on the highway... actual limp-mode?


++++ TSB DTC# C10C700 : "Collision Prevention Assist Functions are Restricted"

>>> Here is the public link to this fix

Mercedes-Benz TSB LI30.30-P-059421 reads:

"...The control unit 'COLLISION PREVENTION ASSIST' has a malfunction because the radar sensor is maladjusted...."

🙂

Last edited by CaliBenzDriver; 09-27-2021 at 09:58 PM. Reason: LI30.30-P-059421
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Old 09-27-2021, 04:57 AM
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1983 Nissan Shltbox
Scan car.

Disable that stupid pre-safe nanny control crap-not the contributor to power loss

ESC is gonna be an ABS sensor or related because you just fcked one of them up while you did the brakes-the contributor to power loss
Old 09-27-2021, 05:10 PM
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Originally Posted by Senecat
Scan car.

Disable that stupid pre-safe nanny control crap-not the contributor to power loss

ESC is gonna be an ABS sensor or related because you just fcked one of them up while you did the brakes-the contributor to power loss
I agree, one bad wheel speed sensor will do all those errors. Need to scan for codes with scanner that reads inside different modules to know which one it is. Just a generic OBD II scanner for emissions will not suffice.

I have iCarsoft II scanner that is one of the lower cost ones, but there are other better scanners I believe at around the same or slightly higher price.

My scanner said the front left wheel speed sensor is bad in several modules and replacing that sensor fixed it all. I started the thread "Christmas tree lit up" for it.

Easy job, sensor was around $150 from the dealer if I recall correctly. I would not use third party part for this one.

P.S. Forgot to mention this happened with my S550, but I think it is built the same way as E-Class for this part.

Last edited by Arrie; 09-27-2021 at 05:13 PM.
Old 09-27-2021, 05:26 PM
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Agree with Senecat and Arrie. You must have damaged the sensor by accident

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Old 09-27-2021, 10:18 PM
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2014 W212 E350
Update

Ran a diagnostic and got the following codes

Can anyone make sense of these codes?
​codes.Do I need to replace the pedal? 24hrs after my first post, the moment I touch the accelerator pedal the warning lights come on.
Old 09-27-2021, 10:39 PM
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2010 E550, 273 Engine: 2012 S550, 278 Engine
Originally Posted by N7legion
Ran a diagnostic and got the following codes

Can anyone make sense of these codes?
​codes.Do I need to replace the pedal? 24hrs after my first post, the moment I touch the accelerator pedal the warning lights come on.
Well, based on this perhaps it is not the wheel speed sensor though that caused almost all lights to come on in my car. Your error codes do not mention speed sensor anywhere so it points to your gas pedal but how would that cause an issue with the other items, like with the evap. system pressure switch?

Multiple items failing at the same time would be a massive coincidence so it did not happen. Something that is common for these items/issues is what failed and is causing error codes for them all.

But, for the heck of it, read what each speed sensor reads when driving... also you could read what the gas pedal sends out when you press it. Should not need to drive for this.
Old 09-27-2021, 11:04 PM
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2014 W212 E350
Originally Posted by Arrie
Well, based on this perhaps it is not the wheel speed sensor though that caused almost all lights to come on in my car. Your error codes do not mention speed sensor anywhere so it points to your gas pedal but how would that cause an issue with the other items, like with the evap. system pressure switch?

Multiple items failing at the same time would be a massive coincidence so it did not happen. Something that is common for these items/issues is what failed and is causing error codes for them all.

But, for the heck of it, read what each speed sensor reads when driving... also you could read what the gas pedal sends out when you press it. Should not need to drive for this.
the other codes are older and not letting me clear them out. Also car won't really move now. Limp mode is now more like hahaha you really think I'm going to move mode.
Old 09-27-2021, 11:40 PM
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MY'14 W212 M276 3.5NA @55kMi
gas pedal mismatch sigs >> limp mode...

I think the gas pedal fault is a bit of red herring on this MY'14...
  • CHARGE batteries
  • disconnect battery 5mn to reset car
  • Clear all DTC with scanner
  • Test drive less than 20mn
If it is truly a defective pedal sensor (or the harness female pins to sensor) the pedal DTC should pop up shortly before the ECU gets glitchy


Last edited by CaliBenzDriver; 09-28-2021 at 02:38 AM.
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Old 09-28-2021, 09:29 AM
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Originally Posted by CaliBenzDriver
I think the gas pedal fault is a bit of red herring on this MY'14...
  • CHARGE batteries
  • disconnect battery 5mn to reset car
  • Clear all DTC with scanner
  • Test drive less than 20mn
If it is truly a defective pedal sensor (or the harness female pins to sensor) the pedal DTC should pop up shortly before the ECU gets glitchy
You might also try a gas pedal reset procedure after the battery re-connect. I don't recall the exact procedure at the moment, but it's here on the forum. Just my personal experience, but it seems most of these glitches can be reset or go away, new parts not always needed. I do recall a guy who did this reset procedure and it worked, another kept resetting it every two days and he eventually replaced the accelerator pedal assembly for a permanent fix.
Old 09-28-2021, 11:20 AM
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2014 W212 E350
Originally Posted by pierrejoliat
You might also try a gas pedal reset procedure after the battery re-connect. I don't recall the exact procedure at the moment, but it's here on the forum. Just my personal experience, but it seems most of these glitches can be reset or go away, new parts not always needed. I do recall a guy who did this reset procedure and it worked, another kept resetting it every two days and he eventually replaced the accelerator pedal assembly for a permanent fix.
Thanks I'll give that a try. If not I'll just order from dealer.
Old 09-28-2021, 11:52 AM
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Originally Posted by N7legion
Thanks I'll give that a try. If not I'll just order from dealer.
First try;

FCP Euro
Mercedespartscenter.com

Might be more economical than the dealer, Try reset first, and as Calibenz says, check and clean plug and harness connections/ reset sequence before replacing parts?
Old 09-28-2021, 02:10 PM
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MY'14 W212 M276 3.5NA @55kMi
Clearing nested DTC's...

Some module DTC's seem hard to clear at once from the main menu of these scanners... try to navigate into each individual module and clear from there. Then back out of the module, up into main menu.
This is really a scanner limitation (bug), not the car network being stubborn.


TROUBLESHOOTING 101:
I totally subscribe 100% to "go with the obvious first" when possible. Here we have a spread of faults pointing to a glitch.

Sometimes you get lucky and sometimes you replace parts then wonder why it doesn't work... It's better to troubleshoot up front.

Poke around before ordering an APP that may require SCN.

​​​​​​

Last edited by CaliBenzDriver; 09-28-2021 at 04:35 PM.
Old 09-28-2021, 11:15 PM
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2014 W212 E350
Ok so tried the reset, and seems to have worked. Took the car out for a test drive and everything ok . I park, turn the car off, restart and press the accelerator and back into limp mode. Checked the connector to the pedal. Clean and nothing out of the ordinary. Think at this point I'm gonna bite the bullet and buy the pedal. Have a connect through a body shop, gonna try and get at discounted price from dealer, if not FCP Euro it is.
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Old 10-02-2021, 01:15 PM
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2014 W212 E350
Update:
Changed the pedal, no change. Message still pops up. Checked the ground points I worked near, found one was corroded. Cleaned but still getting the DTC. Checked all fuses and none are fried. Trying a reset by disconnecting the battery. Hoping for the best.
Old 10-02-2021, 02:42 PM
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MY'14 W212 M276 3.5NA @55kMi
voltage transient...

Originally Posted by N7legion
Update:
Changed the pedal, no change. Message still pops up. Checked the ground points I worked near, found one was corroded. Cleaned but still getting the DTC. Checked all fuses and none are fried. Trying a reset by disconnecting the battery. Hoping for the best.
Well now you have the most up to date version of APP it's a good thing going forward.

I'll keep this short:
Ensuring you have good starting and running voltages available will help a long way but it's not the cure.

Indulging in "Charge and Resets" can get you effective but temporary relief from goofy ECU/SAMs.
Consider fixing the bad GROUNDS points from front to back.

Old 10-02-2021, 03:08 PM
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2014 W212 E350
Originally Posted by CaliBenzDriver
Well now you have the most up to date version of APP it's a good thing going forward.

I'll keep this short:
Ensuring you have good starting and running voltages available will help a long way but it's not the cure.

Indulging in "Charge and Resets" can get you effective but temporary relief from goofy ECU/SAMs.
Consider fixing the bad GROUNDS points from front to back.
Which ground point could be causing this issue in particular? Nothing else is giving off a DTC.
Old 10-02-2021, 04:10 PM
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MY'14 W212 M276 3.5NA @55kMi
ECU Circuits...

​​​​​​What's triggering these DTC's is the ECU glitching on low voltage transients.

Recently I had a look at the APP diagram. It's a dual independent circuit, not directly grounded. One circuit goes up while the other one goes down, very much like the throttle body control circuit. When APP opposite signals are found to be mismatched, ECU pulls a limp-mode to prevent uncontrolled rpm.

PreSafe, Pedal, EVAP.... all these faults are not individually significant here. I wish I could simply help you with a TSB repair or one specific ground screw... but this is spread out issue.

Originally Posted by N7legion
Which ground point could be causing this issue in particular? Nothing else is giving off a DTC.
We have a dedicated thread for GND bounty hunting... that may help guide you.

All (ECU) grounds need to be equally good. ECU uses half dozen or more GND between engine screws and body posts.

Different GND points affect different ECU circuits. Instead of trying to figure which is what without an internal ECU schematic... I went for an ALL Inclusive quest.

There are 2x published GND's in driver footwell... I am still missing the 2nd one that may require my driver seat to fly out...

I used to get your exact set of errors (PreSafe, APP...) I have not had it in the past 25kMi.
🤞

Last edited by CaliBenzDriver; 10-02-2021 at 08:45 PM.
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Old 10-02-2021, 04:33 PM
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2008 E350 (W211 @170K), 2012 ML350 (W166 @119K), 2014 E350 Sport (W212 @96K), 2015 ML350 (W166 @92K)
Originally Posted by N7legion
Which ground point could be causing this issue in particular? Nothing else is giving off a DTC.
Let us say there are 10 grnd points {there are more) 1 is already corroded. What is the chance that is the only one corroded? Very low, right?

If by any chance the next one you clean fixes the problem, will you stop cleaning them immediately and move on? Or clean as many as possible?
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Old 10-02-2021, 04:34 PM
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So not sure if this is related...but I went back to double check the ground I had cleaned. As I was about to put liner back on I noticed grease on my hands. Look around and found this.




obviously recent. Grease all over the inside of the wheel. I'm assuming that maybe the sensor is noticing something. The axle boot is intact and all the control arms are new. Could it be leaking out of the edge of the axle boot or is this from the bearing?
Old 10-02-2021, 04:40 PM
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2008 E350 (W211 @170K), 2012 ML350 (W166 @119K), 2014 E350 Sport (W212 @96K), 2015 ML350 (W166 @92K)
Originally Posted by N7legion
So not sure if this is related...but I went back to double check the ground I had cleaned. As I was about to put liner back on I noticed grease on my hands. Look around and found this.




obviously recent. Grease all over the inside of the wheel. I'm assuming that maybe the sensor is noticing something. The axle boot is intact and all the control arms are new. Could it be leaking out of the edge of the axle boot or is this from the bearing?
My guess, axle boot. You may have moved the boot during your suspension work, and it is not tight as it looks.
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Old 10-02-2021, 04:53 PM
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Originally Posted by juanmor40
My guess, axle boot. You may have moved the boot during your suspension work, and it is not tight as it looks.
could that be the reason for the original problem and the dtc I'm getting?
and what's the fix to this. New axle?

Last edited by N7legion; 10-02-2021 at 04:57 PM.
Old 10-02-2021, 04:54 PM
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MY'14 W212 M276 3.5NA @55kMi
grease all around...

yep, the only thing that can spread grease all around is something spinning, not a ball joint but AXLE BOOT.

Whomever replaced your new lower arms cause that weakness to surface.

Axle is now low on grease while your caliper and inner brake pads are coated.


greased up brake parts

Wipe excess grease and spray brake cleaner to finish degreasing all this mess

Last edited by CaliBenzDriver; 10-02-2021 at 05:14 PM.
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