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Radio Acting Strangely

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Old Dec 1, 2024 | 08:15 AM
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Radio Acting Strangely

My wife has a 2016 E350 we bought new. For the last month or so, most of the time when you start the car, you also must manually turn on the radio. Not every time but most. This hasn't been this way since new and if radio was on when you turned the ignition off, it was on when you started again. Any ideas why this would be?
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Old Dec 1, 2024 | 08:25 AM
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W213 All-terrain
Do you have any Interface - like Carplay or Video In Motion - installed behind the Radio?
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Old Dec 1, 2024 | 08:39 AM
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Originally Posted by trigital
Do you have any Interface - like Carplay or Video In Motion - installed behind the Radio?
I do not. Everything is pure factory.
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Old Dec 1, 2024 | 08:48 AM
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Originally Posted by JALLEN4
I do not. Everything is pure factory.

The steering wheel buttons related to Radio, do their job?
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Old Dec 1, 2024 | 08:53 AM
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Originally Posted by trigital
The steering wheel buttons related to Radio, do their job?
Yes, once you push the button to turn the radio on.

The car has its original battery. Could the battery failing have something to do with the problem?
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Old Dec 1, 2024 | 09:00 AM
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W213 All-terrain
Originally Posted by JALLEN4
Yes, once you push the button to turn the radio on.

The car has its original battery. Could the battery failing have something to do with the problem?
If buttons works, the CAN communication is alive so the information relating engine on/off should be transferred to the Radio and too.

A new good quality ( AGM ) battery is always welcomed, not to mention that once you disconnect old battery a Hard Reset will happen on the Radio.

Also, you can keep pressed the On button on the Radio till a strange noise will occur, meaning the Radio was reseted at a Hardware level.
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Old Dec 1, 2024 | 01:17 PM
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consumer load shading

Originally Posted by JALLEN4
My wife has a 2016 E350 we bought new. For the last month or so, most of the time when you start the car, you also must manually turn on the radio. Not every time but most. This hasn't been this way since new and if radio was on when you turned the ignition off, it was on when you started again. Any ideas why this would be?
These cars shade load when voltage is too low.
As you hinted your battery being original is likely causing that. At this point it would be money well spent (In US, Costco has a nice AGM near $200 Ea.)

You can charge up the battery with CTEK smart charger to see if this helps.... these cars tend to drain unused batteries faster than expected.
Don't rely on the car alternator to charge drained batteries.
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Old Dec 1, 2024 | 03:49 PM
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don't forget the aux battery, which is under the trunk area floor near the spare on my 2016 E350 wagon. While the starter engages, the aux battery runs the electronics, and at this point, its 8-9 years old if its not already been replaced. I usually figure those sorts of AGM batteries have a 5 year life if they aren't abused.

btw, there *is* a yuasa motorcycle battery that should fit, but its missing the vent hose connection, which the Mercedes battery has. AGM/VRLA batteries normally don't vent, but they can if they are overcharged or otherwise abused, hence Mercedes specified a vent hose so any acid vapors from an extraordinary venting event would be directed outside the car.
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Old Dec 2, 2024 | 01:13 AM
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I was gonna say a few words on the batteries as well. A low voltage could cause such weird things to happen
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Old Dec 3, 2024 | 07:34 AM
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I drove the car myself for a couple of days. When you drive it regularly, the radio would not be on in the morning at first start but would seem to charge and be on at ignition the rest of the day. My assumption is the auxiliary battery in the trunk needs replaced. It is the original and over eight years old. It is $351 installed after checking several sources. I am also replacing the main battery at Costco for $169.
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Old Dec 3, 2024 | 10:44 AM
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Originally Posted by JALLEN4
I drove the car myself for a couple of days. When you drive it regularly, the radio would not be on in the morning at first start but would seem to charge and be on at ignition the rest of the day. My assumption is the auxiliary battery in the trunk needs replaced. It is the original and over eight years old. It is $351 installed after checking several sources. I am also replacing the main battery at Costco for $169.
make sure that Costco replacement main battery is an AGM, and has the same or better CCA rating as the original.
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Old Dec 3, 2024 | 10:44 AM
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Originally Posted by JALLEN4
I drove the car myself for a couple of days. When you drive it regularly, the radio would not be on in the morning at first start but would seem to charge and be on at ignition the rest of the day. My assumption is the auxiliary battery in the trunk needs replaced. It is the original and over eight years old. It is $351 installed after checking several sources. I am also replacing the main battery at Costco for $169.
The Aux battery should be a 12V/12Amp and on Varta could around 100$

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Old Dec 3, 2024 | 12:06 PM
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I had that not too long ago in my E (Harmon Kardon). Every time, turn on radio....it was not the battery. Some time later (few weeks) is when the pass rear speaker started to smoke and buzz as I was driving down the road......it is a thing. With luck, not your thing....

Of course the battery was my first go to. It (for me) did not resolve the issue. A new AMP (after the OE one fried) fixed the issues (well, but for the blown speakers in the rear door).
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Old Dec 6, 2024 | 07:23 AM
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I had the same issue about a month ago. Change the main battery as many have commented. No issues since the battery replacement
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Old Dec 6, 2024 | 12:34 PM
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Originally Posted by trigital
The Aux battery should be a 12V/12Amp and on Varta could around 100$
the Varta does not have the vent hose attachment that the OE battery has. Now under /normal/ conditions, AGM/VRLA batteries won't leak or vent, however if something goes sideways and they get overcharged, they can vent... the hose is to take those highly corrosive vapors out of the interior
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Old Dec 6, 2024 | 06:13 PM
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Originally Posted by JALLEN4
Yes, once you push the button to turn the radio on.

The car has its original battery. Could the battery failing have something to do with the problem?
This is EXACTLY the problem. Low main battery charge. My car does the same thing, but returns to normal (radio on at ignition) after I charge the battery
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Old Dec 7, 2024 | 08:09 AM
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Just for information, both the regular battery and the auxiliary battery have now been replaced. One would, I think, be amazed at some of the prices quoted to replace either battery. It did not in fact completely fix the problem. Sometimes the radio comes on with the ignition and sometimes you must push the button. Good news, batteries lasted for eight years and are now brand new again!
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Old Dec 7, 2024 | 08:38 AM
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Originally Posted by JALLEN4
Just for information, both the regular battery and the auxiliary battery have now been replaced. One would, I think, be amazed at some of the prices quoted to replace either battery. It did not in fact completely fix the problem. Sometimes the radio comes on with the ignition and sometimes you must push the button. Good news, batteries lasted for eight years and are now brand new again!
The radio (Comand system) operates from the last position (on or off). Make sure the radio is operating when you turn off the ignition, and it should be on when you restart the engine.
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Old Dec 7, 2024 | 09:53 AM
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Originally Posted by DFWdude
The radio (Comand system) operates from the last position (on or off). Make sure the radio is operating when you turn off the ignition, and it should be on when you restart the engine.
I am aware and that in fact is what the problem was and now still is. Radio on when ignition turned off and off when ignition turned on.
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Old Dec 7, 2024 | 11:05 AM
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Originally Posted by JALLEN4
Just for information, both the regular battery and the auxiliary battery have now been replaced. One would, I think, be amazed at some of the prices quoted to replace either battery. It did not in fact completely fix the problem. Sometimes the radio comes on with the ignition and sometimes you must push the button. Good news, batteries lasted for eight years and are now brand new again!

Man - I hope I am wrong...that was happening in my E63 right before the amp fried (and smoked some speakers).
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Old Dec 7, 2024 | 01:22 PM
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Originally Posted by JALLEN4
I am aware and that in fact is what the problem was and now still is. Radio on when ignition turned off and off when ignition turned on.
Any chance these cars have radio status memory with seat memory settings? The older MBs do not have this but perhaps they added that feature that some car makes have had for long time.

I had a 2004 Tahoe with this and the memory was set with the key FOB, i.e. each driver had this memorized in the key so all settings moved according to the key that was used to unlock the car.

The 2017 Durango that I have has radio memorized with the button in the door that the seat position is saved to...
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Old Dec 7, 2024 | 02:55 PM
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Originally Posted by JALLEN4
I am aware and that in fact is what the problem was and now still is. Radio on when ignition turned off and off when ignition turned on.
Now that voltage is more likely ok, do you want to look at ...
Local footwell GND ?
CAN-B faults ?

The unit operate from a 20Amp fuse, so we can expect GND current
in the 15A range
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Old Dec 20, 2025 | 07:03 PM
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this started happening with my e 350 when the stater battery started to go bad also you have a aux battery in the trunk that should be tested that helps keep accessories power stable so what i suggest is have both batteries tested you may have to replace them i will be testing and replacing my batteries not holding up to cold weather
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Old Dec 20, 2025 | 08:18 PM
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Originally Posted by smoke278
this started happening with my e 350 when the stater battery started to go bad also you have a aux battery in the trunk that should be tested that helps keep accessories power stable so what i suggest is have both batteries tested you may have to replace them i will be testing and replacing my batteries not holding up to cold weather
Failing CAN-B Modules keep chassis sleepless that drains batteries regardless old or new alike.

Use a float charger or so a called "battery tender" to preserve your batteries.
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Old Dec 23, 2025 | 04:57 PM
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are you guys aware that when you replace battery with new battery you have to go into the battery control module with a pro scan tool and register the new battery the module actually controls how much the alternator charges the battery it has to be told that there is a new battery and it resets or else you might have issues with stuff not working right and maybe fault lights coming on
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