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E 350 4 matic Towed from front two wheel rear wheels on the ground. Broken parts

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Old Apr 30, 2025 | 05:20 PM
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2014 e350
E 350 4 matic Towed from front two wheel rear wheels on the ground. Broken parts

On hwy broke down the car was not moving had to call emergency they came towed the car from front two wheels leaving the car in neutral on the side of the shoulder. Then towed to the 10 minutes away tow guy was like if the car is in neutral it shouldn’t be a problem.
next day mechanic call me and said you have front motor mounts, front differential, front axels, front drive shaft, and left bearing.

Did the tow guy mess the up the car

is it worth to fix car has lot of miles

question can any tell me if their is transmission problem too my mechanic goes we have to open transmission pan too see i told him not too bcz if i change transmission fluid it will brake after words
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Old Apr 30, 2025 | 07:30 PM
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W212 MY'14 M276-3.5NA @75kMi
DIED THEN TOWED

Originally Posted by fahadscores
On hwy broke down the car was not moving had to call emergency they came towed the car from front two wheels leaving the car in neutral on the side of the shoulder. Then towed to the 10 minutes away tow guy was like if the car is in neutral it shouldn’t be a problem.
next day mechanic call me and said you have front motor mounts, front differential, front axels, front drive shaft, and left bearing.

Did the tow guy mess the up the car

is it worth to fix car has lot of miles

question can any tell me if their is transmission problem too my mechanic goes we have to open transmission pan too see i told him not too bcz if i change transmission fluid it will brake after words
what's the primary issue that stopped your car?

Towing in neutral was not a genius idea... but now what's done is done. That spins the gearbox inner shafts without oil pressure.
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Old Apr 30, 2025 | 08:08 PM
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2014 e350
Originally Posted by CaliBenzDriver
what's the primary issue that stopped your car?

Towing in neutral was not a genius idea... but now what's done is done. That spins the gearbox inner shafts without oil pressure.
I was driving 55mph i hear noise hitting in the bottom of the car i stop. When i try to drive its getting stuck looks like something was getting jammed felt like front drive shaft was broken.

Question that spins the gearbox inner shafts without oil pressure meaning is my transmission gone bad too ? Please advice do i have to open up my transmission pan too see?
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Old Apr 30, 2025 | 08:35 PM
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W212 MY'14 M276-3.5NA @75kMi
4-MATIC DAMAGE

Originally Posted by fahadscores
I was driving 55mph i hear noise hitting in the bottom of the car i stop. When i try to drive its getting stuck looks like something was getting jammed felt like front drive shaft was broken.

Question that spins the gearbox inner shafts without oil pressure meaning is my transmission gone bad too ? Please advice do i have to open up my transmission pan too see?
Transmission pan will expose valve-body but not shaft wear.
Anyways pan drop is necessary for ATF service so now may be the right call.

The carriage noise you heard on your 4Matic is likely related to front passenger-side SHAFT + bearing. Get that inspected by MB specialist for freeplay & damages.


Last edited by CaliBenzDriver; Apr 30, 2025 at 09:26 PM.
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Old Apr 30, 2025 | 09:25 PM
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Originally Posted by fahadscores
I was driving 55mph i hear noise hitting in the bottom of the car i stop. When i try to drive its getting stuck looks like something was getting jammed felt like front drive shaft was broken.

Question that spins the gearbox inner shafts without oil pressure meaning is my transmission gone bad too ? Please advice do i have to open up my transmission pan too see?
Towing a 4-Matic with one axle wheels locked down and others spinning against road means that your center differential lock has to allow the difference between axles. It most likely is all toast now.

What the tow did was the ultimate No No with these cars.
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Old May 5, 2025 | 01:58 AM
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2014 e350
Originally Posted by Arrie
Towing a 4-Matic with one axle wheels locked down and others spinning against road means that your center differential lock has to allow the difference between axles. It most likely is all toast now.

What the tow did was the ultimate No No with these cars.
Transmission is okay or gone bad ?
What do u think
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Old May 5, 2025 | 03:37 AM
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2014 - W212.091 - E550 4matic
It's bad. Tow driver destroyed it. Never 2 wheel tow a full time AWD car.
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Old May 5, 2025 | 11:08 PM
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20 years experience towing here. Your drive shaft disconnected and that's why you broke down originally. Once the drive shaft is disconnected on any vehicle it is normally safe to tow in neutral. All the broken parts listed by you are front end parts that would have been in the air while towing. If there are no issues with the transmission or rear end you should fix the car. But I agree with everyone here that the tow driver committed the ultimate sin against your Merc.

Last edited by lllamglll; May 5, 2025 at 11:11 PM.
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Old May 6, 2025 | 08:52 AM
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Originally Posted by lllamglll
20 years experience towing here. Your drive shaft disconnected and that's why you broke down originally. Once the drive shaft is disconnected on any vehicle it is normally safe to tow in neutral. All the broken parts listed by you are front end parts that would have been in the air while towing. If there are no issues with the transmission or rear end you should fix the car. But I agree with everyone here that the tow driver committed the ultimate sin against your Merc.
What was the cause to the driveshaft disconnecting?
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Old May 6, 2025 | 10:39 AM
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Originally Posted by W205C43PFL
What was the cause to the driveshaft disconnecting?
Correct. That is a conclusion unsupported by stated facts. However, the tow guy was really an idiot to think you can tow any automatic if it is in neutral. It's hard to say if it is worth fixing -- we know nothing about the car. This sounds like it should be an insurance claim at least against the tow company, if nothing else than to cover any diagnostics expenses with the transmission and differential.

Not sure if @fahadscores has English as a second language, but I have a hard time understanding his 3rd sentence. Of course the car has all those things. Does he mean they need to be replaced?
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