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Ambient Lighting Issue

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E-Class (W213) 2016 -

Ambient Lighting Issue

 
Old 10-17-2017, 09:12 PM
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Ambient Lighting Issue

I have a new 2018 E400 and I am having a issue with the ambient lighting strip. When I get in to the car at night I see the lighting at the lower part of the door but the strip does not light up. If I go to setting I can set the colour and it works. Once I leave the car and go back to the car the issue repeats itself. I am thinking this is an issue with the car as I think I have all the settings right. Has anyone experienced this? Is there something I should check?
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Old 10-18-2017, 03:31 AM
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This is an issue your dealer should be sorting out...
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Old 10-18-2017, 05:00 AM
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posted a few threads below yours...;

https://mbworld.org/forums/e-class-w...-lighting.html
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Old 10-18-2017, 08:13 AM
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As my post on the above thread I'm having a similar issue....the car went in on Monday for a software 'reload'...I was told it was sorted but on collection the fault was still present....the fault is very intermittent and there doesn't appear to be any pattern to the issue....it'll have to go back for another attempt, I'm not sure what that will involve and I don't think they know either!

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Old 10-23-2017, 07:37 AM
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Does anyone know how to turn on the ambient lights inside this car? The option is not in the meny , but it looks like the ledbars is installed... i guess i have to go to an hidden meny and enable the option so it shows up in the "real" meny?? Can anyone help?
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Old 10-23-2017, 01:49 PM
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Originally Posted by Christian78 View Post
Does anyone know how to turn on the ambient lights inside this car? The option is not in the meny , but it looks like the ledbars is installed... i guess i have to go to an hidden meny and enable the option so it shows up in the "real" meny?? Can anyone help?
All of these cars have ambient lighting.

Go into the car settings menu, then lights, then ambient lighting. (From memory...)

Note that during the day the only colour you can see is the electric blue option.
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Old 10-23-2017, 02:33 PM
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Thats how i have done it on the others mercedes that i have owned , but on this the ambient light option doesnt appear on the menu... the previous owner said that there was no ambient light , but the ledbars are installed . So i wonder if i can go in to some hidden menu and enable the option to get the ambient light menu in there somehow ?? I just think that they make the most of the cars similar and that the byers that include ambient light on the spec got an options for this in the menu and that they just remove the option from the menu on the one that dont order it ... the ledbars are there but they hide the option to turn them on if you know what i mean ..
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Old 10-23-2017, 03:23 PM
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Originally Posted by Christian78 View Post
Thats how i have done it on the others mercedes that i have owned , but on this the ambient light option doesnt appear on the menu... the previous owner said that there was no ambient light , but the ledbars are installed . So i wonder if i can go in to some hidden menu and enable the option to get the ambient light menu in there somehow ?? I just think that they make the most of the cars similar and that the byers that include ambient light on the spec got an options for this in the menu and that they just remove the option from the menu on the one that dont order it ... the ledbars are there but they hide the option to turn them on if you know what i mean ..
I do know what you mean, but every W213 has ambient lighting - unless you live in a country with some very unusual options.

Do you have a 2017 model E Class?
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Old 10-23-2017, 03:42 PM
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I have a 2018 mod , got it 2 weeks ago . I live in Norway ... it was originaly order as a taxi but the guy that orderet it decided to sell it right away . I really appriciate your help , but this option in the menu is missing ... so if u or others could help to get it up in the menu you would make a norwegian guy very very happy and thankfull
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Old 10-23-2017, 04:30 PM
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It's quite possible that a taxi pack has no ambient lighting. These are normally stripped down vehicles for commercial use.
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Old 10-23-2017, 04:45 PM
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Yeah i know that , but i was just thinking that since the ledbars is placed everywhere where they are supposed to be , they hade just removed the option in the menu to turn them on ... i guessed that is the difference between taxi and other cars , the option to turn them on ... so i hoped someone know how to enable the option to get the ambient light in the menu again .. cause i think the dealership just "hide" the optionto turn them on , in the cars that dont order the ambient light ..
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Old 10-23-2017, 05:40 PM
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Have you tried the "workshop" menu?
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Old 10-23-2017, 06:12 PM
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Originally Posted by Christian78 View Post
i guessed that is the difference between taxi and other cars , the option to turn them on ... so i hoped someone know how to enable the option to get the ambient light in the menu again
The ambient lighting is operated over LIN bus and controlled by ambient lighting control unit. The head unit is only for making settings. May simply need to be coded in by dealer via Xentry, post or PM VIN possibly EPC will confirm if vehicle is equipped with control unit.
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Old 10-24-2017, 01:39 PM
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Maybe they just took a fuse out?
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Old 10-24-2017, 02:33 PM
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Originally Posted by arnsbrae View Post
Maybe they just took a fuse out?
wouldnt it appear in the menu then ? The option to controll the lights is not in the menu onthe screen ...
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Old 10-24-2017, 02:35 PM
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Originally Posted by ua549 View Post
Have you tried the "workshop" menu?
how do i get in to that menu ?
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Old 10-24-2017, 02:35 PM
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The data card for my car has 891 AMBIENCE LIGHTING PREMIUM listed.
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Old 10-24-2017, 02:39 PM
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Originally Posted by konigstiger View Post
The ambient lighting is operated over LIN bus and controlled by ambient lighting control unit. The head unit is only for making settings. May simply need to be coded in by dealer via Xentry, post or PM VIN possibly EPC will confirm if vehicle is equipped with control unit.
VIN ? EPC ? Is that users i can ask in this forum or am i totaly wrong now ? :/
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Old 10-24-2017, 02:41 PM
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Originally Posted by Christian78 View Post
how do i get in to that menu ?
I don't recall the details but it is done entirely from the leftmost steering wheel controls. There is a post from early this year somewhere in this forum with the info.
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Old 10-24-2017, 02:42 PM
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Originally Posted by ua549 View Post
The data card for my car has 891 AMBIENCE LIGHTING PREMIUM listed.
mine has not that listed , but the lights are installed .. i was hopeing that it was just to add it in the menu from the hidden menu and that i would have the option to turn them on then ....
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Old 10-24-2017, 02:43 PM
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Originally Posted by ua549 View Post
I don't recall the details but it is done entirely from the leftmost steering wheel controls. There is a post from early this year somewhere in this forum with the info.
ok thanks alot , i will try to find it
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Old 10-24-2017, 02:48 PM
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Originally Posted by Christian78 View Post
ok thanks alot , i will try to find it
I found some instructions and posted them in the cloud. You can get them here.
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Old 10-24-2017, 04:04 PM
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Originally Posted by Christian78 View Post
VIN ? EPC ? Is that users i can ask in this forum or am i totaly wrong now ? :/
EPC = MB electronic parts catalog here I can see if control unit is installed in your vehicle by entering your vehicle's VIN (i.e.: WDDZF4KB7JA301071).
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Old 10-24-2017, 04:25 PM
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Originally Posted by konigstiger View Post
EPC = MB electronic parts catalog here I can see if control unit is installed in your vehicle by entering your vehicle's VIN (i.e.: WDDZF4KB7JA301071).
Ok i will send you a message with this when im back from work , ill be home next wednesday thanx alot 👍🏻👍🏻

Last edited by Christian78; 10-24-2017 at 04:28 PM.
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Old 10-24-2017, 04:26 PM
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Originally Posted by Christian78 View Post
Ok i will send you a message with thos when im back from work , ill be home next wednesday thanx alot 👍🏻👍🏻
.

Last edited by Christian78; 10-24-2017 at 04:29 PM.
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