Zanotti

Been trying to install/activate M-Me since new car purchase 1/31. Nothing happens. No lock, no remote start, but they take the CC immediately.

Less "how we monetize this" and a little more how does this work would be appreciated.....

dudley07726

Zanotti

They wouldn't even talk to me without an active CC number......

jhpmbusa

Mercedes ME doesnt require a CC. You are probably talking about there safety program, which is like the system that knows when you are in a car accident or something. i think its the MBRACE..

Cao Black

Hang in there. It takes an unacceptably long time to get activated. For the best or nothing company they sure aren't the best. Having said that, you get to "test-drive" all aspects of the service for the first few months. Use it to decide if you want to continue some or all of the program.

ua549

My MBRACE service was activated by the dealer's techie when the car was delivered. All I had to do was install Mercedes me on my phone (also done at the dealer) and log on.

c4004matic

Correct. If it wasn't simply push the "wrench" button on the roof and do it yourself.
Though the functions can be a little spotty due to the cell network, it work pretty good. I love the remote start and once you use the navigation feature you will never use another method to load your destination.

mikefamig

I had trouble registering my car to MMe until I picked up the phone and called tech support. I was guided through a registration that took about 15 minutes including them trying to sell me one of the premium services. I did not give them a CC or buy anything, the basic functions are free.

My first attempt to start the car remotely (which was parked in the open-door garage) failed. I learned that I could lock and unlock the car but when I tried to start it I got an error that a window was open but there were no windows open in the car. The app does warn you that the car must be in a well ventilated area so I thought to move the car outside. With the car removed from the garage and in the open air the remote starter worked well repeatedly.

I don't think that the problem was with the car's cell signal because the door locks worked while in the garage proving that the car was getting a signal. Maybe the blind spot and parking sensors could tell that it was in a garage preventing it from starting? This would be a terrible design feature for me being that I park the car inside, it's hard to believe that they would do that but it's all I got right now.

I'm also able to send a navigation destination to the car using the Send2Benz option and find the car's location.

Mike.

mikefamig

Does your remote-start work when the car is in the garage? If yes then Is it a very large garage?

Mike.