Egonvdv

you can update yourself ?????

suby01

2019+ W213’s are able to do a OTA updates, 2018 and below need to visit the dealer as I did.

JDPEClassUK

Can do over the air or manual download via Mercedes Me Connect Portal website into a usb. Was very straightforwsrd and took only a few minutes.

saintvir

Are you in the US? Is v3.76 available in the US?

suby01

Lol.
Are you in the US? Yes
Is v3.76 available in the US.Yes
As you can see by my avatar:
<------------Location: CT, USA.
And which shows we are neighbors.

Egonvdv

I can't even do it via the website

I have an appointment scheduled next week as a new update is available that apparently fixes my TuneIn problems

estark

Can someone post the instructions to update the command system.

saintvir

Thanks ... My car was at New Country for 10K service in March 2019. The software was not updated. I will make an appointment for next week.

UPDATE June 7, 2019: waited 4 hours for dealer to complete the update. Navi was updated to v14. Comand stayed the same at v2.71. As per the dealer:
“Found that a glitch in Comand unit software was the cause of faulty operation, carried out update to the Comand operating unit, retested system and found no faults to be present at this time.”

Hopefully, the glitches are gone!

UPDATE June 10, 2019: I made another appointment for June 17. Today, I received a follow up call from a CSR inquiring about my last appointment. I advised CSR of what happened and she promised to look into it.

UPDATE June 17, 2019: Comand software v4.77 installed. While doing the install, prompt to update Nav software came up. Nav software v15 now installed as well.

adriandries

Updated today at the dealer to 4.77

SpaceDesign

What version did you upgrade from? Can you advise of any updates?

78degrees

This might be correct for US but not for Europe, my european 2018 E63S updates OTA.

adriandries

It is european. The car is made for France, 2017 model, and the update was made in Romania at the dealer.

I think i had 3.76. I can't see anything new, but the screens load very fast. Seems nice for the moment

ManniOnTheMap

Hi Folks,

From finding this thread, I was able to have my COMAND Online Firmware updated, by my local Dealer. My Car is a Jan '18 (67 plate) A238 (W213 Cabriolet).

On delivery, the car was running Software Version 00.61.01.00 However, as of last week, June 20, I am now running Version 04.77.02.10 with 2019 V16.0 Europe Maps. Photos below for reference. I believe this is the latest the pre-facelifted W213 with NGT5,5 can run.

Any questions, please give me a shout. Happy to help others!

JDPEClassUK

A few typos! Yours is a 2018 model and maps are v16 2019 which is latest version in Europe/UK.

ManniOnTheMap

Thanks for the sanity check - Was posting whilst being told Dinner was Ready by the Missus.

Thank you for correcting, to avoid others being mis-lead.

I have corrected my initial post!

whoover

FWIW, here in the US the dealer updated me to the same version in order to fix a bug preventing navigating to phone contact addresses.

estark

Can someone post the steps to see the command version. I can only find the map version. Thanks...

whoover

Turn on COMAND (start without starting engine)
Go into the main menu (one of the Home buttons).
Scroll to Vehicle with controller wheel
Press and hold controller wheel for 10 seconds to enter the dealer menu
Press again to see versions

To exit dealer menu:
Backspace key to return to main dealer menu
Scroll down to END
Press wheel

TPAbnz

Is this the menu where I can adjust audio muting during nav announcements?

ua549

Yes

Egonvdv

4.77.02.10 is what i have now as well.
i see absolutely no difference between this one and the previous 3.76 though
(update was done to fix a tunein problem, but fixed nothing)

TPAbnz

Can you suggest a value for about a 70% reduction in the radio volume?

ua549

You just have to try various settings to suit your needs.

TPAbnz

Thanks! Which menu item is this Comfort Volume, Volume Separation?

suby01

Is the OP still around nas2344? Would be really beneficial to keep this thread going as we have been. But we should have the correct title for COMAND instead command, so for anyone searching this correctly can be directed appropriately.