E-Class (W213) 2016 - 2023

Is Mercedes Me down?

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Old 11-01-2019, 09:30 AM
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Old 11-02-2019, 02:00 PM
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Not working here in the North East

Working elsewhere?
Old 11-03-2019, 10:24 AM
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Old 11-07-2019, 09:45 PM
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not working in east coast / boston. Been out for the past 5 days. so annoying..
Old 11-07-2019, 11:16 PM
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They told me issues with IBM; they working on it and should be fixed early next week.
Old 11-08-2019, 12:47 PM
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I think it's easier when we post here when Mercedes me DOES work without problems...
Old 11-08-2019, 01:45 PM
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Originally Posted by steve sl550
They told me issues with IBM; they working on it and should be fixed early next week.
did they happen to note what ibm did this time? 8-)
or are they using their servers and something went awry ...
Old 11-08-2019, 05:33 PM
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I was in a 3-day meeting this week across town. I used Mercedes Me a couple times to locate my car in parking garages, and it worked without fail each time.
Old 11-08-2019, 06:28 PM
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Originally Posted by DFWdude
I was in a 3-day meeting this week across town. I used Mercedes Me a couple times to locate my car in parking garages, and it worked without fail each time.
that's interesting
just tried the me app again and it's still giving the "system error" screen
who knows ... they may be rolling out updates a group segment at a time
have given up trying to make logical sense of how and why for this telematics system 8-)
Old 11-08-2019, 07:27 PM
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Old 11-08-2019, 08:18 PM
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Originally Posted by menchaman

Upper Midwest

Same in Indiana.
Old 11-08-2019, 09:46 PM
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Same in Michigan. App had issues this week.
Old 11-09-2019, 11:32 AM
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It appears to be back up in San Diego, was down for at least a few days prior.
Old 11-09-2019, 12:27 PM
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Back up in Indiana. I had to re-login. No discernible changes in the app. I successfully completed a remote start. It was down for 10 days for me.
Old 11-09-2019, 01:34 PM
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Probably Florida is next, lol
Old 11-09-2019, 05:31 PM
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san diego north county area access seems up again
as of today sat afternoon
Old 11-09-2019, 05:34 PM
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Originally Posted by 2012 merc amg
Probably Florida is next, lol
Still working in Clearwater, Florida.
Old 11-10-2019, 09:13 AM
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Note 2 apps and 2 systems (one for pre 2019 cars the other for MY 19 and newer).

My 2020 has always worked, MB app for my 2018 was not until last night and now working OK here in the North East
Old 11-10-2019, 11:44 AM
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Originally Posted by steve sl550
Note 2 apps and 2 systems (one for pre 2019 cars the other for MY 19 and newer).

My 2020 has always worked, MB app for my 2018 was not until last night and now working OK here in the North East
If this were the case, then Mercedes Me would have not worked on my 2016. But I've posted previously that it has worked without interruption (older app and system).

I DID have to change password to login to Mercedes Connect this morning, but otherwise Mercedes Me is working fine in North Texas.
Old 11-11-2019, 07:02 AM
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Back to not working in IN. Likely MB is not paying the service provider for sufficient bandwidth during peak demand times, such as work day mornings in cold climate regions. Poor show, Mercedes.

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