ECGC

Sorry if this has been asked before, but the search function didn't show anything. How do you change the ring tone on a 2019 E-450 from the terrible bell sound to something more pleasant? The manual doesn't tell me much. TYIA.

W205C43PFL

Depends. What device you have? It is different for both iOS and Android. Depending on your phone, it may be under Bluetooth settings, "Advanced" and there is something called Ringtone sync.
Please see image:
https://user-images.githubuserconten...cde4bb6c03.jpg
iOS wise, you could try setting a bluetooth sound profile:
https://support.apple.com/en-us/HT204387

Once you have bluetooth sync enabled, it will then use the ringtone you set on your phone instead of the default one from your Mercedes.

W205C43PFL

If you have an iOS device and the bluetooth sound profile doesn't work for you then you might want to consider updating your software version. The latest currently is iOS 15 for example.

ECGC

Thanks to both of you. The phone is Android. I will go to blue tooth settings and fix.

W205C43PFL

No problem, hopefully it works for you.

W205C43PFL

Did it work?

ECGC

Looked for the menu tonight and no it isn't the same as in my car. So it didn't work.

W205C43PFL

It is supposed to be on your phone though, you don't need to set it in your car. May I know what phone you have, the settings on each Android phone (which you stated that you have) may vary slightly across phone manufacturers.

ECGC

Galaxy S7. However, the ring tone on my phone is fine. The car does not seem to pick it up, but uses a totally different tone.

W205C43PFL

I am not saying the ringtone on your phone is set incorrectly, neither your car's infotainment is set with an incorrect configuration. You need to enable bluetooth ringtone sync as I previously stated in my post, this setting provides instructions to the car to play the ringtone from your phone and not use the default ringtone provided by Mercedes-Benz.

I see. So your device is running Android Oreo (that is, if you updated to the latest version. You can check which version you are running in the about device section on your phone, if it says Android 6.0 you are running Android Marshmallow, Android 7.0 you are running Android Nougat. The instructions may vary slightly depending on the version of software your phone is running.

Here are the steps to enable this feature on Android 8.0 Oreo:
1. Go to your phone's settings.
2. Head over to "Connections"
3. Tap the word "Bluetooth" to view more Bluetooth settings, also keep it toggled on.
4. Look for 3 horizontal dots near the top (right below the status bar), this is where the left arrow (to go back) the word "Bluetooth" and the "Scan" or "Stop" button is (depending on the state). The 3 horizontal dots are right after the "Scan" or "Stop" button
5. Tap those 3 dots and you will see the following settings: Dual Audio, Media volume sync, Phone ringtone sync, Bluetooth control history and Contact us.
6. What you want to configure is the "Phone ringtone sync" setting, tap it.
7. Once you are in, toggle the feature on.
8. You are all set
Hope this helps.

ECGC

Thanks again W205C43PFL I will give it a try later today.

W205C43PFL

No problem at all, keep me posted.

ECGC

SUCCESS!!! Here's what the issue was. My phone was running Android 9.0. When I tried to enable Ring Tone Sync I was prompted that in order to use the sync feature I had to uninstall Android Auto. After doing this all is OK. Thanks so much W205C43PFL for your help and patience.

W205C43PFL

Glad to hear it worked and you are very welcome, thanks for letting me know it worked out for you.