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Gear won’t shift on a 2021 W213

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Old Mar 12, 2023 | 08:23 AM
  #1  
Maestro11's Avatar
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Mercedes 2021 E class W213
Gear won’t shift on a 2021 W213

Hello everyone

i have a 2021 E class W213 mileage now 31K . Since the start of my experience at 0 mileage. i kept having an issue that when i drive slowly on D2 for a while then i accelrate the gear will not shift to D3 that i have to stop the car completely and start accelerating to avoid being on D2 for the same reason. i thought that was ok and i desregarded it.
today on my way to work, and at the middle of traffic jam i had different issue. The car suddenly became not responding to depressing the paddle that i had to depress the paddle all the way so it can move. And when it moved it became so shaky and stuttering and it won’t shift easily from D2 to D3 it may only shift if left my foot off the paddle. Then after 2 miles the problem completely resolvesd by its own when i manged to reach D5!!
i stopped by at workshop he did this code scan and found nothing!! The drivetrain codes were all normal.
what could this be? . The mechanic told me to bring the car while the issue is there to scan codes again.

thank you
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Old Mar 12, 2023 | 10:26 AM
  #2  
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2022 C300 AMG-Line; 2020 E450; 2013 SLK350; 2023 EQS580
This is a 2021 MY with only 31k miles, so why have you not taken it to an MB dealership yet? The car still has bumper-to-bumper factory warranty to take care of issues such as this,
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Old Mar 12, 2023 | 10:50 AM
  #3  
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I agree with Povitica in that you should really take her in to the dealer. This should not happen and it needs to be looked at. However, if for some reason you can't you should reset your transmission adaptions. I also suggest that you don't try to drive in 2nd gear all the time but that it a different topic. Resetting is simple, but rather than go through it here, take a look at:
the specific instructions start at around 1:55 but the whole video is pretty short and he explains how the adaptions work in there very well.
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Old Mar 12, 2023 | 12:10 PM
  #4  
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Originally Posted by Maestro11
Hello everyone

i have a 2021 E class W213 mileage now 31K . Since the start of my experience at 0 mileage. i kept having an issue that when i drive slowly on D2 for a while then i accelrate the gear will not shift to D3 that i have to stop the car completely and start accelerating to avoid being on D2 for the same reason. i thought that was ok and i desregarded it.
today on my way to work, and at the middle of traffic jam i had different issue. The car suddenly became not responding to depressing the paddle that i had to depress the paddle all the way so it can move. And when it moved it became so shaky and stuttering and it won’t shift easily from D2 to D3 it may only shift if left my foot off the paddle. Then after 2 miles the problem completely resolvesd by its own when i manged to reach D5!!
i stopped by at workshop he did this code scan and found nothing!! The drivetrain codes were all normal.
what could this be? . The mechanic told me to bring the car while the issue is there to scan codes again.

thank you
Sounds like a mechanical defect since new from the factory and unfortunately it got worse when time passed, definitely need to be fixed under warranty.
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Old Mar 13, 2023 | 03:28 AM
  #5  
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From: Usa
w213 e300
Originally Posted by Maestro11
Hello everyone

i have a 2021 E class W213 mileage now 31K . Since the start of my experience at 0 mileage. i kept having an issue that when i drive slowly on D2 for a while then i accelrate the gear will not shift to D3 that i have to stop the car completely and start accelerating to avoid being on D2 for the same reason. i thought that was ok and i desregarded it.
today on my way to work, and at the middle of traffic jam i had different issue. The car suddenly became not responding to depressing the paddle that i had to depress the paddle all the way so it can move. And when it moved it became so shaky and stuttering and it won’t shift easily from D2 to D3 it may only shift if left my foot off the paddle. Then after 2 miles the problem completely resolvesd by its own when i manged to reach D5!!
i stopped by at workshop he did this code scan and found nothing!! The drivetrain codes were all normal.
what could this be? . The mechanic told me to bring the car while the issue is there to scan codes again.

thank you
I Had the same issue with my car 2018 . I had my car from 10k miles it’s not at 45k. It started between 15-29k miles and I believe it’s because it haven’t got used to how I drive it I do a lot off highway drive and I tend to speed on and average. It happens only on local I'm thinking it’s because of how frequently I drive to at a high rate. Try not to do any instant acceleration for a couple drives it might register back normal.
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Old Mar 13, 2023 | 07:22 AM
  #6  
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2019 E300
Originally Posted by Maestro11
Hello everyone

i have a 2021 E class W213 mileage now 31K . Since the start of my experience at 0 mileage. i kept having an issue that when i drive slowly on D2 for a while then i accelrate the gear will not shift to D3 that i have to stop the car completely and start accelerating to avoid being on D2 for the same reason. i thought that was ok and i desregarded it.
today on my way to work, and at the middle of traffic jam i had different issue. The car suddenly became not responding to depressing the paddle that i had to depress the paddle all the way so it can move. And when it moved it became so shaky and stuttering and it won’t shift easily from D2 to D3 it may only shift if left my foot off the paddle. Then after 2 miles the problem completely resolvesd by its own when i manged to reach D5!!
i stopped by at workshop he did this code scan and found nothing!! The drivetrain codes were all normal.
what could this be? . The mechanic told me to bring the car while the issue is there to scan codes again.

thank you
did you say you thought it was ok your new car does not shift into 3rd gear unless you stop the car? Something is wrong with your transmission. You said your car now drive normal. Does that mean it will shift into 3rd if you gas the car after you cruise on 2nd?
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Old Mar 13, 2023 | 01:08 PM
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This might get you by until you go to a dealer:

Try a transmission reset

If you have KEYLESS GO do not remove the Start button.
1. Press Start button twice. This sets it to key position 2.
2. Floor gas pedal for 10 seconds.
3. Press Start/Stop once. This turns it OFF.
4. Release gas pedal and wait two minutes.
5. Then start the engine and begin driving.

Other option (not KEYLESS):
1. Turn the ignition key to the ON (not start) position.
2. Press the gas pedal to the floor and hold for 10 seconds.
3. Turn the key to the "off" position (don't remove the key), then release the gas pedal.
4. Wait at least two minutes for ECU to reset. When the 2 minutes are up take your foot off the accelerator and start the engine. Drive away and you should notice a more responsive transmission for a while.
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Old Mar 16, 2023 | 09:33 AM
  #8  
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2019 E300
Originally Posted by Holtgraver
This might get you by until you go to a dealer:

Try a transmission reset

If you have KEYLESS GO do not remove the Start button.
1. Press Start button twice. This sets it to key position 2.
2. Floor gas pedal for 10 seconds.
3. Press Start/Stop once. This turns it OFF.
4. Release gas pedal and wait two minutes.
5. Then start the engine and begin driving.

Other option (not KEYLESS):
1. Turn the ignition key to the ON (not start) position.
2. Press the gas pedal to the floor and hold for 10 seconds.
3. Turn the key to the "off" position (don't remove the key), then release the gas pedal.
4. Wait at least two minutes for ECU to reset. When the 2 minutes are up take your foot off the accelerator and start the engine. Drive away and you should notice a more responsive transmission for a while.
That is a pretty old transmission software reset procedure, not sure if it works anymore. The OP's problem does not sound like transmission lagging, it sounds like a malfunction.
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Old Mar 16, 2023 | 11:44 AM
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The Engine Control Unit (ECU) monitors your driving habits. It records the driving style, usually by looking at the last 40 shift points, and adjusts so the car shifts accordingly to your style. A reset should clear the ECU memory.
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