2017 e300 Screen goes blank for a while
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E300
2017 e300 Screen goes blank for a while
Mine is a full digital display - left and right side. While driving the digital driver display on the left completely goes blank, including the head up display, for a while - few seconds, and completely restarts - as if the car was started, all while driving. I have noticed this happening a third time... is this due to some lose connections of the cable? battery? any help / guidance will be highly appreciated. I was at a car clean shop yesterday, and blew high speed air and vacuumed the car inside. not sure if this set something loose?
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E300
Mine is a full digital display - left and right side. While driving the digital driver display on the left completely goes blank, including the head up display, for a while - few seconds, and completely restarts - as if the car was started, all while driving. I have noticed this happening a third time... is this due to some lose connections of the cable? battery? any help / guidance will be highly appreciated. I was at a car clean shop yesterday, and blew high speed air and vacuumed the car inside. not sure if this set something loose?
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E300
started the car this morning, the screen appeared after a few seconds, and then slowly it went dimmer and off, and then couple of times it came back on and then went off again - now its completely dark/blank.
i will take it to mercedes.. i dont have an warranty for this! there is a carmax warranty though - hope the merc dealer will use that?
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2018 AMG E63s Ed1
Thanks.. i checked the passenger side fuse for instrument cluster - it seems to be intact.. no problem..
started the car this morning, the screen appeared after a few seconds, and then slowly it went dimmer and off, and then couple of times it came back on and then went off again - now its completely dark/blank.
i will take it to mercedes.. i dont have an warranty for this! there is a carmax warranty though - hope the merc dealer will use that?
started the car this morning, the screen appeared after a few seconds, and then slowly it went dimmer and off, and then couple of times it came back on and then went off again - now its completely dark/blank.
i will take it to mercedes.. i dont have an warranty for this! there is a carmax warranty though - hope the merc dealer will use that?
FYI, the MB dealership will tell you to take it to carmax and carmax will be in charge of the warranty work since it is a carmax warranty and not a MB warranty.
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E300
Here is a video..this morning the cluster came back to life, but, it just went back to dead after rebooting a bunch of times by itself..
now its dead.. am sure tomorrow AM it will be alive.
Any suggestions?
now its dead.. am sure tomorrow AM it will be alive.
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E300
Here is a video..this morning the cluster came back to life, but, it just went back to dead after rebooting a bunch of times by itself..
now its dead.. am sure tomorrow AM it will be alive.
https://youtu.be/H5AYmjhMtOo?feature=shared
Any suggestions?
now its dead.. am sure tomorrow AM it will be alive.
https://youtu.be/H5AYmjhMtOo?feature=shared
Any suggestions?
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E300
Thank you.. i thought so, but, the entire system goes off, not just the instrument cluster, but the head up display too, and some more - the backlighting of the light switches etc... so it is some sort of power failure when the engine starts to run and the components heat up... somewhere i read about IC's failing and these are fail safe ones.
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E300
great question... Now that it is afternoon - it is completely off/dark. The last two mornings, it showed up when I just entered before touching the start button, but I didn't see how long it was on. Do you think I should let it on if it stays on, without pressing start for a while (will that reset something?) i can try that tomorrow !
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2018 AMG E63s Ed1
that looks like a communication issue between the dash and the other systems since both dash and infotainment display keep disappearing. At this point, if you have a warranty with carmax, i would take it to them to have them rectify it.
A MOST failure would only impact the right panel not both.
A MOST failure would only impact the right panel not both.
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E300
i did check this 2 times.. it does go off before i touch start button.. now, it goes off quicker than before.. earlier it used to stay for say 1 minute, now just a few seconds.. i also noted that the lane assistance triangles in the mirror do not light up anymore.. the head up display won't work too.. several items..
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Carmax was/is not much helpful. Never buy again from them. They sell warranty that is garbage (i bought a 5 year one). the process is CUMBERSOME. Everything is on us. I dont have the promised rental car. Many places do not accept this third party warratny. It is NOT even carmax, it is some third party called CNA they contract with... but when we buy a car, they say carmax maxcare - all TOTAL BS.
As a customer this is painful. I have least hope that they will cover.
I have least hope that the Merc folks will address/fix this issue. I have read many places that this is a common unfixable issue. fingers crossed on this 55k to me lemon.
read these...
https://forums.mbclub.co.uk/threads/...and-on.274794/
https://mbworld.org/forums/w213-amg/...-randomly.html
there are several 100s of these if u google them... class action will be best.
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2018 AMG E63s Ed1
I got it now to Mercedes at Union NJ... they said it will take another week for them to even look into it! (Last time I will own a Merc - service is definitely an issue) with the amount of cars that are broke down, he said about 60 waiting before mine!
Carmax was/is not much helpful. Never buy again from them. They sell warranty that is garbage (i bought a 5 year one). the process is CUMBERSOME. Everything is on us. I dont have the promised rental car. Many places do not accept this third party warratny. It is NOT even carmax, it is some third party called CNA they contract with... but when we buy a car, they say carmax maxcare - all TOTAL BS.
As a customer this is painful. I have least hope that they will cover.
I have least hope that the Merc folks will address/fix this issue. I have read many places that this is a common unfixable issue. fingers crossed on this 55k to me lemon.
read these...
https://forums.mbclub.co.uk/threads/...and-on.274794/
https://mbworld.org/forums/w213-amg/...-randomly.html
there are several 100s of these if u google them... class action will be best.
Carmax was/is not much helpful. Never buy again from them. They sell warranty that is garbage (i bought a 5 year one). the process is CUMBERSOME. Everything is on us. I dont have the promised rental car. Many places do not accept this third party warratny. It is NOT even carmax, it is some third party called CNA they contract with... but when we buy a car, they say carmax maxcare - all TOTAL BS.
As a customer this is painful. I have least hope that they will cover.
I have least hope that the Merc folks will address/fix this issue. I have read many places that this is a common unfixable issue. fingers crossed on this 55k to me lemon.
read these...
https://forums.mbclub.co.uk/threads/...and-on.274794/
https://mbworld.org/forums/w213-amg/...-randomly.html
there are several 100s of these if u google them... class action will be best.
With that said, sorry to hear about the slowness of the dealer in the east coast. that is nation wide. Thank goodness my car is out of warranty so i take it to an indy Euro shop and they usually fit me in same day for service A or couple of days tops for Service B.
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E300
class action is only a win for the lawyers. The plaintiffs never get anything of value out of it (either money, warranty service etc).
With that said, sorry to hear about the slowness of the dealer in the east coast. that is nation wide. Thank goodness my car is out of warranty so i take it to an indy Euro shop and they usually fit me in same day for service A or couple of days tops for Service B.
With that said, sorry to hear about the slowness of the dealer in the east coast. that is nation wide. Thank goodness my car is out of warranty so i take it to an indy Euro shop and they usually fit me in same day for service A or couple of days tops for Service B.
now after all this drama, it feels like a software bug to me (something like you remember the old days when memory fails, the blue screen appears or hangs... or some system files are corrupted, it reboots only at times)?
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class action is only a win for the lawyers. The plaintiffs never get anything of value out of it (either money, warranty service etc).
With that said, sorry to hear about the slowness of the dealer in the east coast. that is nation wide. Thank goodness my car is out of warranty so i take it to an indy Euro shop and they usually fit me in same day for service A or couple of days tops for Service B.
With that said, sorry to hear about the slowness of the dealer in the east coast. that is nation wide. Thank goodness my car is out of warranty so i take it to an indy Euro shop and they usually fit me in same day for service A or couple of days tops for Service B.
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E300
dealer calls me today and says the entire instrument cluster screen has to be replaced!
i dont know how that will fix all the problems (screen blank (sometimes on and off during drive) is one issue, but head up display not working, blind spot monitoring sound does not work, indicator lights work but no display or sound, several backlighting doesn't work, auto start/stop does not work!!) will screen replacement fix all this at once? the dealer says they have to go one by one!!
but the thing is while driving it sometimes works, and everything works ok during that time for a few seconds..
here is a video made during delivery to the dealer
i dont know how that will fix all the problems (screen blank (sometimes on and off during drive) is one issue, but head up display not working, blind spot monitoring sound does not work, indicator lights work but no display or sound, several backlighting doesn't work, auto start/stop does not work!!) will screen replacement fix all this at once? the dealer says they have to go one by one!!
but the thing is while driving it sometimes works, and everything works ok during that time for a few seconds..
here is a video made during delivery to the dealer
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2018 E300 Luxury - P3 and more
Make sure you file a NHTSA complaint about this issue... the instrument cluster going out is considered to be a major safety issue and NHTSA will definitely investigate it.
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