derohanes

I have a US 2021 E450 Cabriolet. Is there a way to turn off the service reminder? I found this video, , but I don't get the "Workshop" selection on my display. Not sure if the car in the video is a US car, or if it matters.

ua549

Attached are instructions to access the Workshop menu.

derohanes

I tried the steps in the manual. I may have misunderstood a step. Here is what I did.

1. Hood, door, trunk closed, but not locked.
2. Pressed the start button without foot on brake pedal.
3. Trip and total milage show up in the multi-function display.
4. This step I tried both ways and couldn't get the result. First pressed and held the Back button for 1.5 seconds, released the Back button and pressed the Navigation button. Second, pressed and held the Back button for 1.5 seconds, and still pressing the Back button, pressed the Navigation button.

The first gave me a message to reset the odometer, Yes/No. The second took me back to the original screen. The finger Navigation button is the touch (not click) button with the 4 arrows, right?

ua549

You most likely have newer NTG software.
The instructions I posted work on NTG 5.

JTK44

FWIW:

I just reset my service reminder on my 2019 E450. Here is the procedure that I followed:



Close doors

Turn on ignition

Go to home button and go to trip

Make sure total mileage is displayed

Hold home button (on right side of steering wheel) for several seconds and then press scroll button – maybe twice

Vehicle data, Dynameter test, Brake pad replacement and Assyst Plus come up

Scroll down to Assyst Plus

Switch on ignition to activate

Scroll back to Service data, full service and scroll down to Full Service

Confirm full service

Grade Oil 229.5

Yes

Confirm

You are now reset

Hope this helps

derohanes

Any way to check my NTG version?

JTK's steps were similar, but didn't work either.

ua549

The NTG version is on the data card.

derohanes

Did you really mean the right hand side of the steering wheel? The right side just affects the Home screen on the main display above the console. The other problem is that both that side, and left side, act as a rocker between the Home and Back icons. The scroll is only a touch function, not a button that clicks. Simultaneously pressing the scroll while holding the Home does nothing. I've tried on the left side as well. The workshop PDF attached by UA 549 tells you to work with the left side. Same problem. It's a rocker with 3 functions across the top; Back, OK and Home. The workshop only shows 2 buttons.

Here are the methods I've tried:

1. Press and hold the Home button for several seconds, then release and press the scroll button
2. Press and hold the Home button for several seconds, then while holding the Home button tap the scroll button. No movement to cause a click for the scroll press because the Home is depressed.
3. Press and hold the Back button for several seconds, then release and press the scroll button
4. Press and hold the Back button for several seconds, then while holding the Back button tap the scroll button. No movement to cause a click for the scroll press because the Home is depressed.

The second one is the only one that yields anything. It asks me if I want to rest the odometer.


MY W213 Button configuration

I bought an iCarsoft MB V2.0, but that did not support the W213. It had a manual reset method that it offered for other models, but they didn't work. iCarsoft makes a CR Max, which they say does support the W213, but it's over $300. Can't justify that for a reset function. If anyone has a CR Max, if you can post the "Manual reset" procedure, it would be greatly appreciated.

derohanes

This is solved for me. The video at the top works for me. The problem was that just pushing the start button once is not enough. You have to press it a second time in order to get to the screen where all the warning lights are on.