Window Reset - won't close all the way
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Newbie
Joined: Apr 2026
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Window Reset - won't close all the way
My drivers window (2019 E400) needs some sort of a reset. When I go to close it in either one touch or manual (incremental) modes, once it reaches the very top it then drops down 2 or 3 inches and stops. I've tried the various "fixes" I found online about holding the button for 10 seconds with the window all the way open and then the same with it all the way closed - except I can't get it all the way closed to do step two. Any ideas? Perhaps a link to instructions or a video that actually worked? FYI - This cropped up suddenly - without me disconnecting or charging the battery which I understand can trigger window closing issues.
Out Of Control!!
Joined: Apr 2019
Posts: 12,058
Likes: 6,857
From: Silicon Valley
W212 MY'14 M276-3.5NA @75kMi
denormalized front window
My drivers window (2019 E400) needs some sort of a reset. When I go to close it in either one touch or manual (incremental) modes, once it reaches the very top it then drops down 2 or 3 inches and stops. I've tried the various "fixes" I found online about holding the button for 10 seconds with the window all the way open and then the same with it all the way closed - except I can't get it all the way closed to do step two. Any ideas? Perhaps a link to instructions or a video that actually worked? FYI - This cropped up suddenly - without me disconnecting or charging the battery which I understand can trigger window closing issues.
MBWorld Fanatic!
Joined: May 2012
Posts: 2,360
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From: Pepper Pike Ohio
24 GLS580 '23 E450 4matic 12 E350 4Matic
you could try disconnecting the battery negative terminal for 20 minutes, then after reconnecting do the window reset procedure as in all the way down, hold for 2 seconds, all the way up, hold for 2 seconds
Junior Member
Joined: Dec 2025
Posts: 35
Likes: 14
From: Sydney, Australia
W213 2017 E400
Same happen to me previously.
for the window going up all the way, try to lift the switch half way, then release quickly, repeat until it is all the way. Once it is all the way up, lift the switch fully for whatever seconds above thread said. For mine, I hold it for about 5 seconds.
hope you got this resolved
for the window going up all the way, try to lift the switch half way, then release quickly, repeat until it is all the way. Once it is all the way up, lift the switch fully for whatever seconds above thread said. For mine, I hold it for about 5 seconds.
hope you got this resolved
