E-Class (W214) 2024 -

E/W214: pre paid maintenance

Old Jul 1, 2025 | 08:22 PM
  #1  
srb103's Avatar
Thread Starter
Newbie
 
Joined: Jul 2025
Posts: 2
Likes: 0
2025 e class all road
pre paid maintenance

Does anyone know if your mercedes service advisor can see if a car was sold to a new owner?

I just bought a 6 month old used e450 and i saw on the vmi that is has prepaid maintenance and extended warranty. I won’t be able to transfer it because i bought it from a dealer (not mercedes) so i was curious if i can just tell the service advisor that I am dropping off the car for the original owner (i happen to have their name and address). I think this should work unless they can see in their system that the owner has changed.

Does anyone know?

Note that I am located in the usa
Reply
Old Jul 1, 2025 | 08:39 PM
  #2  
L1Wolf's Avatar
MBWorld Fanatic!
Veteran: Army
10 Year Member
Community Builder
Community Favorite
 
Joined: Aug 2014
Posts: 1,908
Likes: 665
From: Tennessee
W214 E450
I would not advise doing that.
Reply
Old Jul 1, 2025 | 09:10 PM
  #3  
srb103's Avatar
Thread Starter
Newbie
 
Joined: Jul 2025
Posts: 2
Likes: 0
2025 e class all road
It wouldnt be my preferred option but I don’t think it is right either that they pocket $5000+ in fees without delivering any service
Reply
Old Jul 1, 2025 | 09:59 PM
  #4  
Hicksra's Avatar
Senior Member
Community Builder
Liked
Loved
Community Favorite
 
Joined: Jun 2024
Posts: 481
Likes: 155
From: DFW Texas
GL450, E450, Porsche 718 GTS
Can’t you get a refund on that?
Reply
Old Jul 1, 2025 | 10:00 PM
  #5  
L1Wolf's Avatar
MBWorld Fanatic!
Veteran: Army
10 Year Member
Community Builder
Community Favorite
 
Joined: Aug 2014
Posts: 1,908
Likes: 665
From: Tennessee
W214 E450
Unless you can get it transferred over to you, there is not much you can do. The prior owner may have actually gotten some of their money back. The extended warranty is refundable at the very least but I'm not sure about the pre-paid maintenance plan. Trying to fool the dealership into thinking you are the original owner or that you are acting on behalf of the original owner is fraud and not worth the risk in my opinion.
Reply
Old Jul 2, 2025 | 05:24 AM
  #6  
yodogyodog's Avatar
Junior Member
Liked
Loved
 
Joined: May 2024
Posts: 48
Likes: 5
Soon to be e class
How about try it and let us know how it goes? I just paid $4000 on top of the intial $4000 to extend the maintenance. So yeah the stuff isn’t cheap. (I think I actually paid low or mid 3000’s but the original quote they gave me was $4000, and I paid this twice but now covered until like 70000 miles.)

Reply
Old Jul 2, 2025 | 07:13 AM
  #7  
regor60's Avatar
Super Member
20 Year Member
 
Joined: Dec 2004
Posts: 783
Likes: 22
From: Atlanta
06 E55 Black
Originally Posted by srb103
It wouldnt be my preferred option but I don’t think it is right either that they pocket $5000+ in fees without delivering any service

This a profoundly juvenile observation
Reply
Old Jul 2, 2025 | 09:40 AM
  #8  
TulsaVic's Avatar
Member
Liked
 
Joined: Feb 2025
Posts: 212
Likes: 77
From: Harrison, ME
2025 S580
I've had no problems getting pro rata refunds for items like extended warranty, wheel & tire protection, etc. but zero luck with getting pre-paid service funds refunded.
Reply
MB World Stories

The Best of Mercedes & AMG

story-0

6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

 Verdad Gallardo
story-1

Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

 Verdad Gallardo
story-2

Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

 Verdad Gallardo
story-3

8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

 Verdad Gallardo
story-4

Flawlessly Restored Mercedes 190E Evo II Heads to Auction

 Verdad Gallardo
story-5

Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

 Verdad Gallardo
story-6

Mercedes EQS Gets A Major Update: Everything You Need to Know

 Verdad Gallardo
story-7

5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

 Verdad Gallardo
story-8

Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

 Verdad Gallardo
story-9

10 Most Reliable Mercedes-Benz Models You Can Buy Used

 Verdad Gallardo
Old Jul 2, 2025 | 03:33 PM
  #9  
petee1997's Avatar
MBWorld Fanatic!
15 Year Member
Liked
Loved
Community Favorite
 
Joined: Jul 2009
Posts: 1,914
Likes: 261
From: Ontario,Canada
...24 GLE53
Int his case the former owner should get a good portion of his money back because to services or claims have been made.
Reply
Old Jul 3, 2025 | 09:49 AM
  #10  
beechcamp's Avatar
Senior Member
5 Year Member
Photogenic
Photoriffic
Liked
 
Joined: Jan 2021
Posts: 328
Likes: 179
From: The Middle of the Fairway
2025 E450 All Terrain Wagon, Nautical Blue Metallic, Macchiato Beige/Black Interior
I had an extended warranty from M-B on my W213 E400 Wagon. When I traded it in for my W214 Wagon, M-B refunded me the pro-rated extended warranty that was on the W213. I did not have pre-paid maintenance.
Reply
Old Jul 3, 2025 | 11:29 AM
  #11  
JTK44's Avatar
MBWorld Fanatic!
5 Year Member
Community Builder
Liked
Loved
 
Joined: May 2018
Posts: 3,048
Likes: 905
From: Long Island, NY
2019 E 450, 2016 E350 4matic (retired), 2018 Ford Edge Sport, 2008 Porsche Boxster
Originally Posted by beechcamp
I had an extended warranty from M-B on my W213 E400 Wagon. When I traded it in for my W214 Wagon, M-B refunded me the pro-rated extended warranty that was on the W213. I did not have pre-paid maintenance.
You are correct: If you check the terms of the extended warranty, if you dispose of your before the warranty expires, the warranty provides for a pro-rata refund.

I do not think the same applies for pre-paid maintenance: You use it or lose it.
Reply

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Thread Tools
Search this Thread
Rate This Thread
Rate This Thread:
You have already rated this thread Rating: Thread Rating: 0 votes,  average.


All times are GMT -4. The time now is 03:04 AM.

story-0
6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

Slideshow: Not every Mercedes design becomes timeless, some feel stuck in the era they came from.

By Verdad Gallardo | 2026-05-12 18:09:07


VIEW MORE
story-1
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

Slideshow: Yes, Mercedes built manual cars, and some of them are far more interesting than you'd expect.

By Verdad Gallardo | 2026-05-02 12:36:58


VIEW MORE
story-2
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

Slideshow: A one-of-one U.S.-spec Mercedes-Benz SLR McLaren Roadster became even rarer after a factory-backed transformation at McLaren's headquarters.

By Verdad Gallardo | 2026-04-29 11:19:28


VIEW MORE
story-3
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

Slideshow: Before curves took over, Mercedes mastered the art of the straight line, and some of those shapes still look right today.

By Verdad Gallardo | 2026-04-25 12:05:49


VIEW MORE
story-4
Flawlessly Restored Mercedes 190E Evo II Heads to Auction

Slideshow: The 190E Evolution II shows how a homologation necessity became a six-figure collector icon.

By Verdad Gallardo | 2026-04-22 17:53:47


VIEW MORE
story-5
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

Slideshow: Mercedes is turning one of its core nameplates electric, and the details show just how serious this shift is.

By Verdad Gallardo | 2026-04-21 13:58:06


VIEW MORE
story-6
Mercedes EQS Gets A Major Update: Everything You Need to Know

Slideshow: Faster charging, longer range, and a controversial steer-by-wire system define the latest evolution of Mercedes-Benz EQS.

By Verdad Gallardo | 2026-04-15 10:35:34


VIEW MORE
story-7
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

Slideshow: These overlooked Mercedes-Benz models never got the spotlight, but they quietly delivered more than most remember.

By Verdad Gallardo | 2026-04-13 19:35:45


VIEW MORE
story-8
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

Slideshow: A well-used 1991 Mercedes-Benz 300D with more than one million miles is now looking for a new owner, and it still appears ready for more.

By Verdad Gallardo | 2026-04-10 10:05:15


VIEW MORE
story-9
10 Most Reliable Mercedes-Benz Models You Can Buy Used

Slideshow: From bulletproof sedans to surprisingly tough SUVs, these Mercedes models proved that the three-pointed star can go the distance.

By Verdad Gallardo | 2026-04-08 09:55:49


VIEW MORE