Steering Software Fallback Level Software Update RecallRecall
Thread Starter
Member
Joined: Apr 2023
Posts: 83
Likes: 20
EQB 300
Steering Software Fallback Level Software Update RecallRecall
Just received this intimation from MB. Any idea what this might be about? And how serious?
As a part of our endeavor to ensure that your Star is always kept up to date with the quality parts that are reliable, safe and durable, we would like to take this oportunity to share with you one such measure vide which we would request your support to help us ensure the same. In the process, we have found that the fallback level of the steering software on your vehicle may unfortunately not correspond to the specifications. Should a specific non-system-related and independent hardware fault occur on your vehicle, the software fallback level may not respond as intended. As a consequence, power steering may be impaired and a loss of steerability cannot be ruled out, which would increase the risk of accident and injury.
What is recommended?
As part of a service measure, we will therefore update the electric steering software in your vehicle as a precautionary measure. The required work will be carried out on free of charge basis and we request you to spare the car in workshop for subject action completion.
As a part of our endeavor to ensure that your Star is always kept up to date with the quality parts that are reliable, safe and durable, we would like to take this oportunity to share with you one such measure vide which we would request your support to help us ensure the same. In the process, we have found that the fallback level of the steering software on your vehicle may unfortunately not correspond to the specifications. Should a specific non-system-related and independent hardware fault occur on your vehicle, the software fallback level may not respond as intended. As a consequence, power steering may be impaired and a loss of steerability cannot be ruled out, which would increase the risk of accident and injury.
What is recommended?
As part of a service measure, we will therefore update the electric steering software in your vehicle as a precautionary measure. The required work will be carried out on free of charge basis and we request you to spare the car in workshop for subject action completion.
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Joined: Dec 2023
Posts: 2
Likes: 0
EQB 350 2023
Just received this intimation from MB. Any idea what this might be about? And how serious?
As a part of our endeavor to ensure that your Star is always kept up to date with the quality parts that are reliable, safe and durable, we would like to take this oportunity to share with you one such measure vide which we would request your support to help us ensure the same. In the process, we have found that the fallback level of the steering software on your vehicle may unfortunately not correspond to the specifications. Should a specific non-system-related and independent hardware fault occur on your vehicle, the software fallback level may not respond as intended. As a consequence, power steering may be impaired and a loss of steerability cannot be ruled out, which would increase the risk of accident and injury.
What is recommended?
As part of a service measure, we will therefore update the electric steering software in your vehicle as a precautionary measure. The required work will be carried out on free of charge basis and we request you to spare the car in workshop for subject action completion.
As a part of our endeavor to ensure that your Star is always kept up to date with the quality parts that are reliable, safe and durable, we would like to take this oportunity to share with you one such measure vide which we would request your support to help us ensure the same. In the process, we have found that the fallback level of the steering software on your vehicle may unfortunately not correspond to the specifications. Should a specific non-system-related and independent hardware fault occur on your vehicle, the software fallback level may not respond as intended. As a consequence, power steering may be impaired and a loss of steerability cannot be ruled out, which would increase the risk of accident and injury.
What is recommended?
As part of a service measure, we will therefore update the electric steering software in your vehicle as a precautionary measure. The required work will be carried out on free of charge basis and we request you to spare the car in workshop for subject action completion.
I just got that done yesterday. Took half a day at the workshop.
Thread Starter
Member
Joined: Apr 2023
Posts: 83
Likes: 20
EQB 300
So why not the GLA then?
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