EQE SUV only charging at 32Amp, 7.4kw ???!?
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EQE SUV only charging at 32Amp, 7.4kw ???!?
Finally plugged in my EQE 350 4Matic. To my dismay it will only AC charge at a max of 32AMP, 7.4kW.
All literature says it is 40amp, 9.6KW.
Is this happening to everyone else? If this is the case, Mercedes advertising is obviously wrong (false) - and I can't believe they are limiting AC charging to 32Amp on such a huge battery.
Brutal!
All literature says it is 40amp, 9.6KW.
Is this happening to everyone else? If this is the case, Mercedes advertising is obviously wrong (false) - and I can't believe they are limiting AC charging to 32Amp on such a huge battery.
Brutal!
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2023 EQE350 4MATIC, 2023 EQE 350 4MATIC SUV, 2015 E250 BlueTEC 4MATIC, 1995 E300 Diesel
The EQE charges in the US at 9.6 kW. If yours is charging at less power, it likely means your wall box or charger has been configured to only advertise 32A capacity, and thus the car limits its charge rate. Try configuring the charger to see if you can get the full 9.6 kW.
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The EQE charges in the US at 9.6 kW. If yours is charging at less power, it likely means your wall box or charger has been configured to only advertise 32A capacity, and thus the car limits its charge rate. Try configuring the charger to see if you can get the full 9.6 kW.
Quick internet search shows that in North America Mercedes will charge at 9.6kw if you are on 3 phase power (which by the way, pretty much nobody is). Otherwise limited to 7.4kw.
Lots of wrong information about charging this thing. I wish Mercedes would be more transparent. That’s probably by design because it is so much slower than everyone else.
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2023 EQE350 4MATIC, 2023 EQE 350 4MATIC SUV, 2015 E250 BlueTEC 4MATIC, 1995 E300 Diesel
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That's not correct. I charged my EQE (sedan) at 9.6 kW last night and my dad (SUV) the night before. Both of us have 240V single phase. The specs you're looking at are for 11kW 3-phase. But in the states, it's 9.6 kW single-phase 240V. Try another known-good >40A charger and see if you have the same experience. If so, there is something wrong with your onboard charger. I'm suspecting it's the wall box.
I’ll try a Tesla wall box tonight at my sisters house and see what’s up.
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C63
I noticed the eqe I purchased is listed by the dealer as “pre august production”. I wonder if there was a change after that date?
… or maybe there is something in MBUX that’s limiting it to 32amp? I’ll have another look tonight.
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Charging spec of the Canadian EQE SUV is 32amp.
On single phase the max KW would be 7.6kw? Maybe this is a Canadian thing ?
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Charger/EVSE boxes are inherently very dumb boxes. They are programmed to emit a pulse-width-modulated signal to the AC charger on the car indicating what charge rate is available. That availability is set at installation time, and is generally not configurable unless it's reinitialized from the beginning. If the car is detecting any issues with that PWM signal, it will de-rate its charge to the next lower level, or refuse to charge entirely. Same with voltage sag and a number of other conditions. Definitely try another EVSE. It seems to be hard to find a 9.6kW EVSE outside of a home though - most public L2s are 6.4 kW, so it may be tricky to find one.
I purchased a cheap portable L2 EVSE in addition to my ChargePoint Flex Home, they can be handy and can serve as a separate reference in case something's odd with your original EVSE.
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@bytemaster0 are you in Canada by chance?
That screenshot is a head-scratcher, 240V@32A is definitely not 9.6 kW! Someone made a mistake in entry. Check with your dealer?
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Good point - I live in the US. I'd seen reviews from Canadian auto bloggers who mentioned 9.6 though, unless I'm mixing things up in my head.
That screenshot is a head-scratcher, 240V@32A is definitely not 9.6 kW! Someone made a mistake in entry. Check with your dealer?
That screenshot is a head-scratcher, 240V@32A is definitely not 9.6 kW! Someone made a mistake in entry. Check with your dealer?
The screenshot above is the same on the Meec US website.
Interested to see if anyone else is seeing the same.
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@bytemaster0 - spoke to Mercedes customer service. They confirmed that the max I would get on 1phase 32a is 7.6kw, and this is the max the vehicle would support.
9.6kw requires 3 phase 240v. Very weird spec.
Are you sure your power is 1phase 240v?
9.6kw requires 3 phase 240v. Very weird spec.
Are you sure your power is 1phase 240v?
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@tuffcalc , that's pretty unusual that they would only put a 7.4kW charger - but I guess it's a difference in the Canadian market. Yes, I'm absolutely positive it's single-phase, I ran the wire myself. 3-conductor cable, L1, L2, N (and earth ground).
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EQE SUV
@tuffcalc Thanks for confirming because we have a Wallbox Pulsar Plus that is 40A on a 50A breaker and have only gotten 7.4kW max charging on both our EQE SUV and Sedan. I'm in Canada as well.
I was trying to figure out if it was something wrong with our Wallbox since it charges fine at 9kW with the Etron and XC40 recharge.
I was trying to figure out if it was something wrong with our Wallbox since it charges fine at 9kW with the Etron and XC40 recharge.
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@tuffcalc Thanks for confirming because we have a Wallbox Pulsar Plus that is 40A on a 50A breaker and have only gotten 7.4kW max charging on both our EQE SUV and Sedan. I'm in Canada as well.
I was trying to figure out if it was something wrong with our Wallbox since it charges fine at 9kW with the Etron and XC40 recharge.
I was trying to figure out if it was something wrong with our Wallbox since it charges fine at 9kW with the Etron and XC40 recharge.
More annoying, I purchased the Pinnacle Package for $10k to get the Adaptive Highbeam Assist Plus lights (the Matrix lights), and they are not activated ... so I have two issues to deal with.
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2023 EQE350 4MATIC, 2023 EQE 350 4MATIC SUV, 2015 E250 BlueTEC 4MATIC, 1995 E300 Diesel
Did you enable automatic high beams? When lights are on, push stalk forward so that you get a headlight symbol in white with an "A" on it. That should enable the feature. Lights need to be in "Auto" mode on the selector as well.
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Let's see what the dealer says. That's two major options (the other being 9.6kW charging) missing from this vehicle yet advertised as such. Nice
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81B Single-phase AC charging function (6 kW-9.6 kW)
?
thank you !
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@tuffcalc , indeed, mine is listed as "81B Single-phase AC charging function (6 kW-9.6 kW)".
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@tuffcalc Thanks for confirming because we have a Wallbox Pulsar Plus that is 40A on a 50A breaker and have only gotten 7.4kW max charging on both our EQE SUV and Sedan. I'm in Canada as well.
I was trying to figure out if it was something wrong with our Wallbox since it charges fine at 9kW with the Etron and XC40 recharge.
I was trying to figure out if it was something wrong with our Wallbox since it charges fine at 9kW with the Etron and XC40 recharge.
I've asked Sam (the overseas coder who can enable matrix lights in Canada/USA) to see if it is a software issue. Hopefully he finds out.
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2023 EQE350 4MATIC, 2023 EQE 350 4MATIC SUV, 2015 E250 BlueTEC 4MATIC, 1995 E300 Diesel
