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Wall Box - Charging Stopping / Interruption

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Old Jan 31, 2025 | 06:43 AM
  #1  
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2022 E350 4Matic
Wall Box - Charging Stopping / Interruption

The past 2 nights my car has not charged. Have the MB Wall Box and a charging pause 6AM-11PM for better rate on the juice from the utility company.

Have had zero issues for a year until this week and both nights says there was an ‘interruption’.

Reset the box, turned off/on at the breaker, checked all the charging menus on the vehicle, etc.

Any ideas?

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Old Jan 31, 2025 | 07:21 AM
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2023 EQE350 4MATIC, 2023 EQE 350 4MATIC SUV, 2015 E250 BlueTEC 4MATIC, 1995 E300 Diesel
Possible power blip each night? It should still work, but it may be worth investigating.
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Old Jan 31, 2025 | 08:13 AM
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Electric company says no major issues. I reset and updated MB Box software.

Took off all pauses and then tried again, pause was stated on car and lights on outlet went ‘amber’.

Not sure what else to do.
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Old Jan 31, 2025 | 08:20 AM
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Originally Posted by stc1996
Electric company says no major issues. I reset and updated MB Box software.

Took off all pauses and then tried again, pause was stated on car and lights on outlet went ‘amber’.

Not sure what else to do.
Just to clarify - were there any pauses set in the vehicle? Were there any set on the station as well?
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Old Jan 31, 2025 | 08:31 AM
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No pauses.

If I turn off ‘eco’ at the Home location it charges.

Same for Standard and Work, was cycling through them all.

If I flip it during charge it pauses.

Not sure why.

I’ll turn that off, have my pause and see if that fixes.
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Old Jan 31, 2025 | 05:39 PM
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What version of MB Wallbox are you running?

I have a similar issue in mine MBUSA has been fighting me on this for the last 4 months
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Old Feb 1, 2025 | 07:39 AM
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It charged last night with the pause.

Think it was the Eco, I toggled that off and worked fine.
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Old Feb 1, 2025 | 08:16 AM
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Originally Posted by stc1996
It charged last night with the pause.

Think it was the Eco, I toggled that off and worked fine.
Now that I think about it, I thought for some reason Eco is supposed to wait to charge your car until a preset departure time in your preconditioning departure time, if I'm not mistaken. That means it'll wait until just the right time to start charging so battery reaches preset level at the time you have set to start driving.
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