Mercedes Me charge with EA & Chargepoint
Thread Starter
Super Member
Joined: Sep 2002
Posts: 917
Likes: 86
Mercedes Me charge with EA & Chargepoint
Hi guys
I'm going from Austin to OKC to pickup my car on Monday and then driving it back. The dealer said he can't setup the Mercedes Me until we pick up so there is a chance my account may not activate. But he said if I had to pay and I can call EA and they will probably credit me on the phone. Anyone have experience with this?
I also setup the Chargepoint app with my home charger and that also setup my account to charge at their public stations. I was surprised by the number of fast chargers they have - seems like a lot more than EA.
One more question - if I go to a Chargepoint station does it also work with the Mercedes Me and just autodetects my car and start charging (and bill my credit card) or do I have to do that charge through Chargepoint app.
Last question, are there other charging network apps that I should be downloading on to my phone to have a complete list of places I can charge?
I'm going from Austin to OKC to pickup my car on Monday and then driving it back. The dealer said he can't setup the Mercedes Me until we pick up so there is a chance my account may not activate. But he said if I had to pay and I can call EA and they will probably credit me on the phone. Anyone have experience with this?
I also setup the Chargepoint app with my home charger and that also setup my account to charge at their public stations. I was surprised by the number of fast chargers they have - seems like a lot more than EA.
One more question - if I go to a Chargepoint station does it also work with the Mercedes Me and just autodetects my car and start charging (and bill my credit card) or do I have to do that charge through Chargepoint app.
Last question, are there other charging network apps that I should be downloading on to my phone to have a complete list of places I can charge?
Junior Member
Joined: Sep 2022
Posts: 50
Likes: 14
From: Chicago
EQS 580 SUV
Hi guys
I'm going from Austin to OKC to pickup my car on Monday and then driving it back. The dealer said he can't setup the Mercedes Me until we pick up so there is a chance my account may not activate. But he said if I had to pay and I can call EA and they will probably credit me on the phone. Anyone have experience with this?
I also setup the Chargepoint app with my home charger and that also setup my account to charge at their public stations. I was surprised by the number of fast chargers they have - seems like a lot more than EA.
One more question - if I go to a Chargepoint station does it also work with the Mercedes Me and just autodetects my car and start charging (and bill my credit card) or do I have to do that charge through Chargepoint app.
Last question, are there other charging network apps that I should be downloading on to my phone to have a complete list of places I can charge?
I'm going from Austin to OKC to pickup my car on Monday and then driving it back. The dealer said he can't setup the Mercedes Me until we pick up so there is a chance my account may not activate. But he said if I had to pay and I can call EA and they will probably credit me on the phone. Anyone have experience with this?
I also setup the Chargepoint app with my home charger and that also setup my account to charge at their public stations. I was surprised by the number of fast chargers they have - seems like a lot more than EA.
One more question - if I go to a Chargepoint station does it also work with the Mercedes Me and just autodetects my car and start charging (and bill my credit card) or do I have to do that charge through Chargepoint app.
Last question, are there other charging network apps that I should be downloading on to my phone to have a complete list of places I can charge?
Thread Starter
Super Member
Joined: Sep 2002
Posts: 917
Likes: 86
My pickup got delayed because my wife got the flu last weekend. So we are going on Sunday. Will update you. Thx for your detailed post on the other thread.
One question, my dealee told me he can't set up the Mercedes Me until they do the official delivery. Curious that your dealer set it up for you before you went. Maybe because he needs me to sign final paperwork once I get there??
One question, my dealee told me he can't set up the Mercedes Me until they do the official delivery. Curious that your dealer set it up for you before you went. Maybe because he needs me to sign final paperwork once I get there??
Junior Member
Joined: Sep 2022
Posts: 25
Likes: 5
2023 EQS 580 SUV Selenite Grey
Don't know if it will help, but I had already setup the Mercedes Me Connect accounts for my wife and I prior to visiting the dealer. Since I accepted all the licenses and disclaimers ahead of time on both accounts, all that was left was the step to add a vehicle. My plug-n-charge email came back within the first 15 mins of leaving the dealership. All I did during delivery was to provide the primary username for my Mercedes Me Connect (you can use an email address or phone number as the username). Once I was added, I later invited my wife to the vehicle as well via the Connect App.
Junior Member
Joined: Sep 2022
Posts: 50
Likes: 14
From: Chicago
EQS 580 SUV
My pickup got delayed because my wife got the flu last weekend. So we are going on Sunday. Will update you. Thx for your detailed post on the other thread.
One question, my dealee told me he can't set up the Mercedes Me until they do the official delivery. Curious that your dealer set it up for you before you went. Maybe because he needs me to sign final paperwork once I get there??
One question, my dealee told me he can't set up the Mercedes Me until they do the official delivery. Curious that your dealer set it up for you before you went. Maybe because he needs me to sign final paperwork once I get there??
Might just have to be a little pushy with the dealer, letting him know you're road tripping, you MUST have EA plug and charge activated , and you want the VIN setup 24 hours ahead of time in your Mercedes Me app (which they can do).
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Junior Member
Joined: Sep 2022
Posts: 50
Likes: 14
From: Chicago
EQS 580 SUV
