MBUX Out.....again
Thread Starter
Super Member
Joined: Jan 2022
Posts: 981
Likes: 555
MBUX Out.....again
OK, so I get to the car after golf, just like the single time before when this happened, and everything works except the MBUX. Which, of course, means no back up cam, no parking assistance, no driving assistance, no infotainment system. Tablet is blank, but the driver's screen works, except for the middle (which mirrors MBUX). Drove home fine, but in total silence (which is quite remarkable, if you've never done it). The power button for the MBUX, sadly, does not reset the MBUX in this circumstance, as has been postulated on this forum. Tried it multiple times, held it for as long as 30 seconds, without success. Tried locking and walking away....no joy. Anyway, drove home and glanced at my app and it says last updated today, not sure if that's when the MBUX was updated, or just the info. I still believe, as I did before when this happened the only other time, that the MBUX is updating, and the update is not yet complete. Anyway, I'll let you know if it comes back on in a few hours, as I suspect it wil. Still feel that this is an update which is not yet complete. If not, there is a software update in my near future.
Last edited by hlothery; Feb 25, 2023 at 05:28 PM.
MBWorld Fanatic!
Joined: Jan 2016
Posts: 2,336
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From: Brookshire, Texas & Cat Spring, Texas
2019 SL550/2023 EQS 580 SUV
I hope you are correct that the EQS is just updating but that seems a odd way to do it leaving any driver without his screens. I thought most systems download the new system while keeping the older software running, then when the new software is installed it erases the older software.
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Super Member
Joined: Jan 2022
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Likes: 555
I hope you are correct that the EQS is just updating but that seems a odd way to do it leaving any driver without his screens. I thought most systems download the new system while keeping the older software running, then when the new software is installed it erases the older software.
MBWorld Fanatic!
Joined: Feb 2014
Posts: 1,938
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From: Iowa
2025 EQS580
I never encountered this problem but I sure hope it gets fixed for you very shortly.
I don’t want to start a new thread about this but what’s this Place Detail from Google that suddenly showed up (3 days ago) on the middle and passenger screen on my 580? How do I get rid of it? My wife likes to have the compass show up on the passenger screen but the Place Detail never disappears.
I don’t want to start a new thread about this but what’s this Place Detail from Google that suddenly showed up (3 days ago) on the middle and passenger screen on my 580? How do I get rid of it? My wife likes to have the compass show up on the passenger screen but the Place Detail never disappears.
MBWorld Fanatic!
Joined: Jan 2016
Posts: 2,336
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From: Brookshire, Texas & Cat Spring, Texas
2019 SL550/2023 EQS 580 SUV
The Place Detail by Google symbol showed up on my main central traffic screen two days ago but when I start driving it sinks down into the bottom of the screen and disappears. It has not affected the compass on my passenger screen. Press on any icon on your traffic screen, such as a gasoline station, and a new screen pops up with details of the location and a photograph of that location. I have not decided whether I like this function or will use it but time will tell…
Out Of Control!!
Joined: Nov 2018
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From: San Francisco Bay Area
2019 C63CS
That's not an update. MBUX doesn't go blank during an OTA update, except for when it reboots at the end, but it'll prompt first. OTA updates take place in the background while the system remains available, and pause while the car is parked. You can also see the OTA updates in the app, so you know if there are any pending.
As for Google Places, that was just released. Read about it here: https://www.prnewswire.com/news-rele...301753489.html
As for Google Places, that was just released. Read about it here: https://www.prnewswire.com/news-rele...301753489.html
MBWorld Fanatic!
Joined: Feb 2014
Posts: 1,938
Likes: 395
From: Iowa
2025 EQS580
The Place Detail by Google symbol showed up on my main central traffic screen two days ago but when I start driving it sinks down into the bottom of the screen and disappears. It has not affected the compass on my passenger screen. Press on any icon on your traffic screen, such as a gasoline station, and a new screen pops up with details of the location and a photograph of that location. I have not decided whether I like this function or will use it but time will tell…
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Thread Starter
Super Member
Joined: Jan 2022
Posts: 981
Likes: 555
That's not an update. MBUX doesn't go blank during an OTA update, except for when it reboots at the end, but it'll prompt first. OTA updates take place in the background while the system remains available, and pause while the car is parked. You can also see the OTA updates in the app, so you know if there are any pending.
As for Google Places, that was just released. Read about it here: https://www.prnewswire.com/news-rele...301753489.html
As for Google Places, that was just released. Read about it here: https://www.prnewswire.com/news-rele...301753489.html
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MBWorld Fanatic!
Joined: Feb 2014
Posts: 1,938
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From: Iowa
2025 EQS580
The Places Detail disappeared today and the passenger screen once again shows the compass which my wife likes. I’m confused about why the passenger screen doesn’t show what the passenger wants when some new whatever Mercedes sends.
Junior Member
Joined: Oct 2022
Posts: 19
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EQS 450+
I recently upgraded from E250 to E330 and noticed dramatic increase in energy consumption by ~20%.
This is quite weird because the estimated and Max. range did not change. I noticed the increase only on Mercedes me App's summary of previous journey.
This is quite weird because the estimated and Max. range did not change. I noticed the increase only on Mercedes me App's summary of previous journey.
MBWorld Fanatic!
Joined: Dec 2006
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From: Europe
223.168 & 213.012 & 906.633 & 214.005
No way the MBUX update would affect the real drive train energy consumption. If you did notice a difference, then either the old reported consumption was wrong or the new one (or just a change in conditions caused the difference).
Senior Member
Joined: Nov 2022
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2022 Taycan GTS, 2023 EQS580 SUV, 2023 EQS580 sedan
I believe it is the weather(cold) causes your consumption went up (heater). not due to the update
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Joined: Apr 2024
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EQS450+
This happened to me yesterday, where my screen went blank as soon as I entered the car and turned it on. after fiddling with a few knobs and nothing working I called Mercedes-Benz roadside assistance and a gal worked with me and had me do various things primarily locking and unlocking the car while I was outside the car. she got it working in a couple of minutes. It really was scary. She told me it really happens, but it does happen on occasion and if it happens once it should not happen again I’ll keep my fingers crossed. Luckily roadside assistance is open 24 seven.
