MB Extended Limited Warranty Basics Thread
Super Member
Joined: Jun 2015
Posts: 630
Likes: 188
C450, GLS 63 and a few other things
Thanks for posting. Very helpful. This is what we would have expected for new cars. Now the mystery of why at least mine was different. I'll put some calls into MB and see what I can learn.
Member
Joined: Aug 2008
Posts: 210
Likes: 13
From: Louisville, KY
2014 Black SLK 55 AMG, Black 2015 GL 550, 2011 Blue GLK 350
MBWorld Fanatic!
Joined: Dec 2015
Posts: 1,190
Likes: 68
From: Charlotte, NC
2014 E350 4M Diamond Silver
Hello guys,
I got a 2013 W212, non-CPO with 57k miles on it. I would like to get an extended warranty on it.
Please help me with pricing.
Hendrick Merc in Charlotte, NC is asking outrageous $5400 for 'Gold coverage' of 48kMiles/4yr.
I went though the 34 point inspection and it passed. Scheduling for 140+ point inspection.
I got a 2013 W212, non-CPO with 57k miles on it. I would like to get an extended warranty on it.
Please help me with pricing.
Hendrick Merc in Charlotte, NC is asking outrageous $5400 for 'Gold coverage' of 48kMiles/4yr.
I went though the 34 point inspection and it passed. Scheduling for 140+ point inspection.
Super Member
Joined: Mar 2011
Posts: 998
Likes: 136
From: VA
W212 E-class, W211 E-class, F10 5-Series
- Pricing: Despite what your local dealerships may tell you, the pricing of the warranties is negotiable. There is even a 15% "service charge" that can be waived with negotiation.
- The following are a group of individuals at MB dealerships nationwide who offer very competitive pricing: (in no particular order)
1. Jason Mayes, International Autos, (414) 727-6722, jmayes@iamilwaukee.com
2. Erin Mahre, Mercedes-Benz of Santa Rosa, (707) 521-3996
3. Jeff Jackson, Tafel Motors, (502) 894-6829
4. Dan Boone, Mercedes-Benz of Austin, (512) 220-0940
I recommend you call all of them as well as your local dealership for competitive quotes. Make sure you are getting a final price OTD (including any "service changes").
- The above individuals will need your car's VIN, exact mileage, desired warranty information; they are happy to sell you the warranty over the phone.
Happy motoring!
- The following are a group of individuals at MB dealerships nationwide who offer very competitive pricing: (in no particular order)
1. Jason Mayes, International Autos, (414) 727-6722, jmayes@iamilwaukee.com
2. Erin Mahre, Mercedes-Benz of Santa Rosa, (707) 521-3996
3. Jeff Jackson, Tafel Motors, (502) 894-6829
4. Dan Boone, Mercedes-Benz of Austin, (512) 220-0940
I recommend you call all of them as well as your local dealership for competitive quotes. Make sure you are getting a final price OTD (including any "service changes").
- The above individuals will need your car's VIN, exact mileage, desired warranty information; they are happy to sell you the warranty over the phone.
Happy motoring!
MBWorld Fanatic!
Joined: Feb 2016
Posts: 1,577
Likes: 264
From: Portland, OR
C450, GLC43
I emailed Jeff Jackson last night and got a prompt response this morning. His quote is the most competitive so he's earned my business. I'll update once the transaction is completed.
Super Member
Joined: Mar 2011
Posts: 998
Likes: 136
From: VA
W212 E-class, W211 E-class, F10 5-Series
Lucky you; I emailed him last night too---and still waiting on contact. So, hopefully soon...
Let us know how it goes...
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MBWorld Fanatic!
Joined: Dec 2015
Posts: 1,190
Likes: 68
From: Charlotte, NC
2014 E350 4M Diamond Silver
Just an update:
Jason Keebaugh; Anaheim Merc. quoted me 2475 for 7/75 and 3610 for 7/100k.
My vehicle was originally purchased on 07/13/2013, currently 43k on it.
He is off next week, until Friday.
Jason Keebaugh; Anaheim Merc. quoted me 2475 for 7/75 and 3610 for 7/100k.
My vehicle was originally purchased on 07/13/2013, currently 43k on it.
He is off next week, until Friday.
MBWorld Fanatic!
Joined: Nov 2007
Posts: 1,339
Likes: 11
From: Gulf Coast but not Florida
GLK350, SL63 AMG
Another thumbs up to Jeff Jackson.
In MB of Danbury, CT Carlos Costa does both MB EW and Fidelity. 203 778 6333 x 3217
Biggest problem is the sales tax Molloy is going to raise because his bureaucracy can't stop spending.
BTW every EW contract sold in CT has to have towing, loaner car, etc. included. Don't know about other states.
My wife got the Fidelity since MB never sent her an expiration notice. Except for the deductible I think the Fidelity Platinum maybe better than the MB EW according to stories I have heard. Less hassle getting things paid for. Anyone else have an opinion?
BTW the service supervisor Dave actually know how to work on ABC systems the right way.
If you get a warranty from Carlos tell him the fellow whose wife has a 2013 GLK recommended him.
In MB of Danbury, CT Carlos Costa does both MB EW and Fidelity. 203 778 6333 x 3217
Biggest problem is the sales tax Molloy is going to raise because his bureaucracy can't stop spending.
BTW every EW contract sold in CT has to have towing, loaner car, etc. included. Don't know about other states.
My wife got the Fidelity since MB never sent her an expiration notice. Except for the deductible I think the Fidelity Platinum maybe better than the MB EW according to stories I have heard. Less hassle getting things paid for. Anyone else have an opinion?
BTW the service supervisor Dave actually know how to work on ABC systems the right way.
If you get a warranty from Carlos tell him the fellow whose wife has a 2013 GLK recommended him.
Last edited by grane; May 4, 2017 at 10:30 AM.
Newbie
Joined: Jun 2017
Posts: 1
Likes: 0
C300 4MATIC
Ok so this is all very confusing.
I emailed one of the names listed on the thread and he told me that my 2014 C300 with 48k (still under factory 4x50) can not have a MB ELW put on it.
I did not buy the car from MB, I bought it from the Nissan dealer where I am a Service Advisor.
Hello,
Thank you for your message. This vehicle was sold as a used- non cpo vehicle by an authorized dealer which makes it ineligible for MB extended coverage.
Can anyone shed any light on this?
I have until December 17 or about 1600 miles left under factory.
I emailed one of the names listed on the thread and he told me that my 2014 C300 with 48k (still under factory 4x50) can not have a MB ELW put on it.
I did not buy the car from MB, I bought it from the Nissan dealer where I am a Service Advisor.
Hello,
Thank you for your message. This vehicle was sold as a used- non cpo vehicle by an authorized dealer which makes it ineligible for MB extended coverage.
Can anyone shed any light on this?
I have until December 17 or about 1600 miles left under factory.
MBWorld Fanatic!
Joined: Dec 2015
Posts: 1,190
Likes: 68
From: Charlotte, NC
2014 E350 4M Diamond Silver
Ok so this is all very confusing.
I emailed one of the names listed on the thread and he told me that my 2014 C300 with 48k (still under factory 4x50) can not have a MB ELW put on it.
I did not buy the car from MB, I bought it from the Nissan dealer where I am a Service Advisor.
Hello,
Thank you for your message. This vehicle was sold as a used- non cpo vehicle by an authorized dealer which makes it ineligible for MB extended coverage.
Can anyone shed any light on this?
I have until December 17 or about 1600 miles left under factory.
I emailed one of the names listed on the thread and he told me that my 2014 C300 with 48k (still under factory 4x50) can not have a MB ELW put on it.
I did not buy the car from MB, I bought it from the Nissan dealer where I am a Service Advisor.
Hello,
Thank you for your message. This vehicle was sold as a used- non cpo vehicle by an authorized dealer which makes it ineligible for MB extended coverage.
Can anyone shed any light on this?
I have until December 17 or about 1600 miles left under factory.
MBWorld Fanatic!
Joined: Sep 2016
Posts: 1,189
Likes: 187
From: TX
2023 GLE3502W, 2024 GLC3002W, 1967 Pontiac GTO 4 sp (sold...sniff)
Ok so this is all very confusing.
I emailed one of the names listed on the thread and he told me that my 2014 C300 with 48k (still under factory 4x50) can not have a MB ELW put on it.
I did not buy the car from MB, I bought it from the Nissan dealer where I am a Service Advisor.
Hello,
Thank you for your message. This vehicle was sold as a used- non cpo vehicle by an authorized dealer which makes it ineligible for MB extended coverage.
Can anyone shed any light on this?
I have until December 17 or about 1600 miles left under factory.
I emailed one of the names listed on the thread and he told me that my 2014 C300 with 48k (still under factory 4x50) can not have a MB ELW put on it.
I did not buy the car from MB, I bought it from the Nissan dealer where I am a Service Advisor.
Hello,
Thank you for your message. This vehicle was sold as a used- non cpo vehicle by an authorized dealer which makes it ineligible for MB extended coverage.
Can anyone shed any light on this?
I have until December 17 or about 1600 miles left under factory.
Once your car became a used car at your dealership, the connection to MB was broken, hence no opportunity to reconnect.
MBWorld Fanatic!
Joined: Dec 2015
Posts: 1,190
Likes: 68
From: Charlotte, NC
2014 E350 4M Diamond Silver
I may be incorrect, but I think you can only get a third party ELW. If you buy an MB new, you can also buy an ELW. I think you can buy it before the factory warranty expires. If you bought a CPO, you can extend the CPO warranty for 2 years, and it transfers to a new purchaser if you sell directly to the individual.
Once your car became a used car at your dealership, the connection to MB was broken, hence no opportunity to reconnect.
Once your car became a used car at your dealership, the connection to MB was broken, hence no opportunity to reconnect.
I bought a 2014 E350 4M with 43kmiles from Nissan Dealer. The car was never a CPO.
My current options were, 7yr/75k and 7yr/100k MB ELW, from the date of original purchase July 13th 2013. I already paid for 7/75(less than $3k), but I had already driven 4000miles in 40 days; so, before the end of the Factory warranty, I'll be upgrading to 7/100k, which is a 1000$ more than the 7/75.
So, OP, just call other people.
MBWorld Fanatic!
Joined: Sep 2016
Posts: 1,189
Likes: 187
From: TX
2023 GLE3502W, 2024 GLC3002W, 1967 Pontiac GTO 4 sp (sold...sniff)
I can prove you're wrong, sorry.
I bought a 2014 E350 4M with 43kmiles from Nissan Dealer. The car was never a CPO.
My current options were, 7yr/75k and 7yr/100k MB ELW, from the date of original purchase July 13th 2013. I already paid for 7/75(less than $3k), but I had already driven 4000miles in 40 days; so, before the end of the Factory warranty, I'll be upgrading to 7/100k, which is a 1000$ more than the 7/75.
So, OP, just call other people.
I bought a 2014 E350 4M with 43kmiles from Nissan Dealer. The car was never a CPO.
My current options were, 7yr/75k and 7yr/100k MB ELW, from the date of original purchase July 13th 2013. I already paid for 7/75(less than $3k), but I had already driven 4000miles in 40 days; so, before the end of the Factory warranty, I'll be upgrading to 7/100k, which is a 1000$ more than the 7/75.
So, OP, just call other people.
Member
Joined: Jun 2017
Posts: 124
Likes: 23
MB GL450
Thumbs Up Jeff Jackson Tafel MOtors
Hi All. Another + for Jeff Jackson at Tafel Motors. I bought a 2015 GL450 with 14300 miles on it from a non MB dealer. I called around for the MB Extended Warranty and best quote was from Jeff. He quoted me $3100 for 7yr/100k coverage and $2350 for the 6yr/100k coverage. I ended up buying the 6 year plan as I think I'll hit the 100k mileage before the 6 years are up
MBWorld Fanatic!
Joined: Dec 2015
Posts: 1,190
Likes: 68
From: Charlotte, NC
2014 E350 4M Diamond Silver
Hi All. Another + for Jeff Jackson at Tafel Motors. I bought a 2015 GL450 with 14300 miles on it from a non MB dealer. I called around for the MB Extended Warranty and best quote was from Jeff. He quoted me $3100 for 7yr/100k coverage and $2350 for the 6yr/100k coverage. I ended up buying the 6 year plan as I think I'll hit the 100k mileage before the 6 years are up
Thanks for the new Point of Contact.
Newbie
Joined: Jun 2017
Posts: 2
Likes: 0
E350 coupe
Easy Care warranty!??
I was about to purchase my ELW for my car (purchased as CPO vehicle) but I was told the factory warranty or CPO warranty that came when I bought the car have expired 1 month ago. I was unaware of the expiration date so now my only option is to buy the EASY CARE warranty. My question is if this is worth purchasing and is there any other MB specific warranty option for a car that's no longer under the CPO warranty? Thanks!
Newbie
Joined: Sep 2017
Posts: 10
Likes: 6
S550
Just sent out emails to Jeff Jackson, Marc Rose and Erin Mahre. Jeff responded back very quickly, but I am not impressed with his price. I have a 2014 S550 CPO with 22,200 miles. That CPO gave me 5 years and I wanted to extend it to 7 yrs (2 more years beyond the additional 1 year CPO for a total of 3 years ELW past the factory).
My dealer gave me a price of $4,700 and Jeff's price was $3,900, so $800 difference isn't really that great of a price, very disappointing. With all of the hoopla on here about Jeff, I was expecting a better deal than that. I know there is probably a sales tax difference and the 15% markup price with my dealer.
My dealer gave me a price of $4,700 and Jeff's price was $3,900, so $800 difference isn't really that great of a price, very disappointing. With all of the hoopla on here about Jeff, I was expecting a better deal than that. I know there is probably a sales tax difference and the 15% markup price with my dealer.
Junior Member
Joined: Sep 2016
Posts: 47
Likes: 0
From: Arizona
2014 Mercedes Benz E250 Bluetec
Email Addresses?
Just sent out emails to Jeff Jackson, Marc Rose and Erin Mahre. Jeff responded back very quickly, but I am not impressed with his price. I have a 2014 S550 CPO with 22,200 miles. That CPO gave me 5 years and I wanted to extend it to 7 yrs (2 more years beyond the additional 1 year CPO for a total of 3 years ELW past the factory).
My dealer gave me a price of $4,700 and Jeff's price was $3,900, so $800 difference isn't really that great of a price, very disappointing. With all of the hoopla on here about Jeff, I was expecting a better deal than that. I know there is probably a sales tax difference and the 15% markup price with my dealer.
My dealer gave me a price of $4,700 and Jeff's price was $3,900, so $800 difference isn't really that great of a price, very disappointing. With all of the hoopla on here about Jeff, I was expecting a better deal than that. I know there is probably a sales tax difference and the 15% markup price with my dealer.
Thanks!
Newbie
Joined: Sep 2017
Posts: 10
Likes: 6
S550
Jeff Jackson - JJACKSON@TAFELMOTORS.COM
Marc Rose - MARC.ROSE@WISIMONSON.COM
Erin Mahre - ERIN@SMOTHERSEUROPEAN.COM
I have only heard back from Jeff at this point.
Super Member
Joined: Mar 2011
Posts: 998
Likes: 136
From: VA
W212 E-class, W211 E-class, F10 5-Series
Just sent out emails to Jeff Jackson, Marc Rose and Erin Mahre. Jeff responded back very quickly, but I am not impressed with his price. I have a 2014 S550 CPO with 22,200 miles. That CPO gave me 5 years and I wanted to extend it to 7 yrs (2 more years beyond the additional 1 year CPO for a total of 3 years ELW past the factory).
My dealer gave me a price of $4,700 and Jeff's price was $3,900, so $800 difference isn't really that great of a price, very disappointing. With all of the hoopla on here about Jeff, I was expecting a better deal than that. I know there is probably a sales tax difference and the 15% markup price with my dealer.
My dealer gave me a price of $4,700 and Jeff's price was $3,900, so $800 difference isn't really that great of a price, very disappointing. With all of the hoopla on here about Jeff, I was expecting a better deal than that. I know there is probably a sales tax difference and the 15% markup price with my dealer.
Samr story with Erin Mahre. She was even worse than Jeff.
Marc was better, albeit his response time and follow-up practice is horrible.
Newbie
Joined: Sep 2017
Posts: 10
Likes: 6
S550
Yeah I am not impressed with Jeff, as a person, as a whole. His demeanor was very rude and cold and nonchalant. I was very offput by his behavior, especially considering all the hoopla and accolades given on here.
Samr story with Erin Mahre. She was even worse than Jeff.
Marc was better, albeit his response time and follow-up practice is horrible.
Samr story with Erin Mahre. She was even worse than Jeff.
Marc was better, albeit his response time and follow-up practice is horrible.
Jeff was short just giving me a price and I had to ask for information on the details of mileage etc. of the warranty.
I called Erin and she was really impressive and very nice, so go figure. I guess a lot of it depends on whether the person is having a good day or not.
Super Member
Joined: Mar 2011
Posts: 998
Likes: 136
From: VA
W212 E-class, W211 E-class, F10 5-Series
Wow that's very interesting. When I spoke to Erin, gave her the appropriate greeting of the day, and politely introduced myself and politely told her the reason for my call, the first statement to me was "I hope you are not wasting my time, because I have better things to do". Her behavior extremely unprofessional, to say the least...and nothing short of a *female dog*. Even if she was having a bad day or if it was "that time of the month", her remarks and behavior is absolutely unexcusable, especially as an Agent of Mercedes-Benz.
