Hello everyone,

I took delivery of a new E450 wagon in mind-August, and was offered both ELW and PPM plans through the dealer, and both were significantly higher than what Jeff Jackson at MB of Louisville offered. I actually ordered the car back in March and spoke to Jeff at that time while researching options and obtaining pricing, letting him know I would contact him again as the delivery date got closer. On two occasions the delivery was delayed, and so each time I emailed or spoke with Jeff, and he was always very quick to reply to emails or calls, and he made it a point to make me aware of any upcoming increases in prices (thankfully none occurred). Just yesterday I contacted him and purchased both the ELW and PPM plans, resulting in significant savings over quotes I received elsewhere. Frankly I was skeptical about purchasing either plan, but in speaking with Jeff, knowing I would keep the car for many years, and comparing the costs of service at my local dealer to what the PPM plan costs, it made sense to me. As an aside, it was fun "talking cars" with Jeff, who is clearly an enthusiast and can appreciate the brand. I highly recommend him should you need an ELW or PPM plan!

Justin

Thanks Justin! I did purchase an extended warranty from Jeff.
Anne

Does your current mileage effect ELW prices? I got a quote where they assumed I had 50k but I've only got 25k.

Also, everyone complaining about $3k for an extended warranty? The 7yr/100k ELW for an E63 is $8400 retail, so it could be worse.

Current milage does effect the price of an extended warranty with any company. I agree, I've issued better coverage and identical terms on E63's for approximately half the dealer rate. The dealer puts big $$$ on top for themselves.

It appears that Cassandra has moved on from MB but Jeff Jackson is still providing outstanding customer service. Lightening fast response, had the PPM contract within ~30 minutes and called shortly after for our payment information. Another great transaction with Jeff.

I just purchase extended warranty from Rafael Dianov at MB of Elmbrook. Rafael made the process absolutely painless and took the time to answer all my questions. Extremely quick turnaround time too. I genuinely wished I reached out to him first as everyone else ended up quoting me much higher than he did. I decided on 2yr PPM and 7/100k ELW for my 19' W213 E-class. Ya'll can reach him through rdianov@mbofelmbrook.com!

I will second the recommendation of Rafael Dianov at MB of Elmbrook, WI. He is extremely responsive and a pleasure too business with and save you money!!

I just purchased an MBZ Extended warranty for my 2019 E63s wagon from
Rafael Dianov rdianov@mbofelmbrook.com
Finance Director
Mercedes-Benz of Elmbrook
262.821.5000 Ext. 331

at a very large discount from my local MBZ dealer.(approx 33%)

I recently purchased a very low mileage 2019 S560 CPO, and I'm looking at both the ELW and PPM plans. I'd appreciate any input folks may have.

ELW: Both Jeff and Rafael quoted me $3,850 for an additional 2 years of ELW. This is significantly lower than the dealership's offer, but I haven't been able to get any other quotes. I haven't been able to reach Erin at MB of Santa Rosa. Is it worth trying to shop around further? Is there anyone else I should reach out to?

PPM: I'm not as convinced that I need this. Jeff quoted me $1,490 for 2 years and $2,190 for 3. The car has barely 7,000 miles today, and I don't expect to put a lot of miles on it (< 5,000 miles/year). I doubt that I will even hit 20,000 miles in the next couple years. Any thoughts on the cost-benefit of PPM? How much would a 10K or 20K service approximately cost? I'm based in the SF Bay Area.

Service is based on miles or time whichever comes first. So after a year from the last service a service will be due regardless of how many few miles you drove. Going to an indy may save you some $ but not much. Doing the service by yourself is definitely much cheaper than both. Best way to find the real cost of your next service is to call the shop in your area as prices tends to vary by area & the shop.
I maintained my GLC300 with PPM and will do it again for the next one.

That company’s called me many times, they change their name often but it’s always recognized by the word
”Scam”!

Anyone calling from the "dealer service center" or really anyone calling you directly about an extended warranty is a scam.. real extended warranty providers do not have o resort to spam calling for customers.

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I'm another delighted customer of Rafael Dianov. of Mercedes Benz of Elmbrook.
Mercedes Benz corporate had an issue with my records which would have prevented me from buying their extended warranty.
Rafael solved the problem in minutes, quoted me the price and answered all my questions. And his
OTD price for a 3 year 100k extended warranty for my wife's 2019 c300 was over $1500 less than my local MB dealer's.
It was an absolute pleasure to do business with him.
He can be reached at
262.821.5000 Ext. 331

Oguzman@mbelmbrook replaced Rafael

I believe Rafael has moved on from Mercedes Benz of Elmbrook. I just finished working with Cole Leonovicz from the same dealership. His quote was very competitive and ended up being leagues cheaper than my local so-cal dealers lol.

He can be reached at cleonovicz@mbofelmbrook.com or alternatively (262)-309-2770

Hi Lou,

I can offer competitive pricing!!!! My new contact info is cassandra@cassandramotorsports.com 262-298-2277

I quit Mercedes Benz and started my own dealership. I can offer bumper to bumper coverage $0 deductible at a great price!!

My new contact info is cassandra@cassandramotorsports.com

262-298-2277