G Class (W465/W463A) W463 Produced 2019-2024: G550, G63 AMG W465 Produced 2025-

New G-Class Recall (23P5491809)

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Old Feb 25, 2023 | 10:10 PM
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Post New G-Class Recall (23P5491809)

New recall coming soon for 26k vehicles. Could be the entire 2019-2022 production run.
The 4x4 model is not affected.

Issue:

Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2019-2022 G-Class (463 platform) vehicles, the front axle wiring harness might contact an auxiliary oil cooler and chafe. This could potentially damage the wiring harness over time. As a result, impairment of ABS and ESP functionality cannot be ruled out, which could potentially increase the risk of a crash. If the failure occurs, the driver would be made aware through an indicator lamp or warning message in the instrument cluster.

What We’re Doing:

MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealership will inspect the front axle wiring harness on the affected vehicles and replace it, if necessary. After inspection if the wiring harness is not replaced a protective sleeve will be installed.

Chronology:

In February 2022, Mercedes-Benz AG began a review of isolated field reports by owners of G-Class vehicles, who stated they had observed an ABS and ESP indicator lamp in the instrument cluster. No related crashes, third-party damages, or personal injuries were reported. MBAG requested parts from the affected vehicles for further analysis.

From March through May 2022, based on its investigation and analysis of the parts collected from the field, MBAG determined that, in the analyzed cases, the front axle wiring harness had come into contact and chafed on an auxiliary oil cooler causing damage to the wiring harness.

In April 2022, to guard against such potential chafing, MBAG made a production adjustment, installing a protective sleeve on the potentially affected section of the wiring harness of all G-Class vehicles.

In parallel MBAG carried out systematic analysis of potentially affected signal wires for each possible wiring harness configuration. As part of the analyses, all functions of corresponding signal wires of the various wiring harness variants were checked and examined with regard to safety-relevant effects. In the course of this analysis MBAG determined that safety relevant consequences are limited to the potential impairment of the ABS and ESP brake system functionality. These investigations were completed by the end of 2022.

On February 10, 2023, MBAG determined that a potential safety risk could not be ruled out and decided to conduct a recall.

MBAG is currently aware of 12 warranty claims potentially related to this case between January 01, 2020 and July 6, 2021 and no other field reports regarding this defect in the US. MBAG is not aware of any reported crashes or personal injury in connection with this issue.

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Last edited by Eaton; Apr 7, 2023 at 07:05 PM. Reason: Add updated PDF link
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Old Feb 25, 2023 | 10:56 PM
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Sounds like it only affects cars built before April 2022
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Old Feb 26, 2023 | 09:12 AM
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Good info thanks for sharing it.
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Old Feb 26, 2023 | 11:34 AM
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So this actually happened to me yesterday: Driving and suddenly began getting all these error codes: ABS failure, lane departure, etc. Then the car just shut off. It was extremely unnerving, especially for such an expensive car with little miles . We have 2 G wagons and now they both have experienced this. The first time I thought it was a one off situation but it appears it is an ongoing issue with these model years. Very scary. Does anyone know if the dealers actually have the solution yet or do we have to wait?

Oh and to think I got rid of our range rovers for more reliable cars, I am starting to think a joke is being played on us because we have taken our cars more to the dealership than we did with the RRs. We have had a roof leak, engine light thermometer replacement, squealing randomly when driving, and falling sensors. We also noticed that along the door sills, the G decals are falling off and appear glued on.

Last edited by 2020and2019G550; Feb 26, 2023 at 11:36 AM.
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Old Mar 6, 2023 | 02:54 PM
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Does anyone have a photo of the front axle wiring harness that is touching?
Would like to put a patch on until MB can fix?
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Old Mar 7, 2023 | 08:05 PM
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G-Class Recall Warning Lights

I have been dealing with this for a 1 year! Taking the G-Class back home 1000 miles to NJ & im worried!!

Mercedes-Benz G-class warning lights / g-class recall

Mercedes-Benz G-class warning lights / g-class recall

Mercedes-Benz G-class warning lights / g-class recall

Mercedes-Benz G-class warning lights / g-class recall
and no fix is out yet!!
Reply
Old Mar 7, 2023 | 10:12 PM
  #7  
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Originally Posted by ElioVentrella
I have been dealing with this for a 1 year! Taking the G-Class back home 1000 miles to NJ & im worried!!

Mercedes-Benz G-class warning lights / g-class recall

Mercedes-Benz G-class warning lights / g-class recall

Mercedes-Benz G-class warning lights / g-class recall

Mercedes-Benz G-class warning lights / g-class recall
and no fix is out yet!!
Take it to the dealer and they can inspect and replace the front axle harness now if it is the culprit.
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Old Mar 11, 2023 | 01:43 PM
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Originally Posted by ElioVentrella
I have been dealing with this for a 1 year! Taking the G-Class back home 1000 miles to NJ & im worried!!

Mercedes-Benz G-class warning lights / g-class recall

Mercedes-Benz G-class warning lights / g-class recall

Mercedes-Benz G-class warning lights / g-class recall

Mercedes-Benz G-class warning lights / g-class recall
and no fix is out yet!!
I’ve been told March 24th.
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Old Mar 12, 2023 | 03:10 PM
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Go to www.nhtsa.gov/recalls and enter you VIN to see if it's among the 26,116 vehicles affected.
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Old Mar 12, 2023 | 03:13 PM
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Originally Posted by streborx
Go to www.nhtsa.gov/recalls and enter you VIN to see if it's among the 26,116 vehicles affected.
mine is affected, the NHTSA sent me an email.
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Old Mar 12, 2023 | 04:36 PM
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Originally Posted by Craig B
mine is affected, the NHTSA sent me an email.
Mine as well. My dealer stated details for the fix should be released by April.
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Old Mar 14, 2023 | 01:45 PM
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Guess You Don’t Know Autonation

Originally Posted by haa
Take it to the dealer and they can inspect and replace the front axle harness now if it is the culprit.

Currently in South Fl, all the Mercedes-Benz dealerships are owned & operated by AutoNation. I’ve done that , even after the recent announcement! They had my car for over a week & nothing got done! On top of that, they are telling me that the fix it’s out yet! There is nothing that can be done!! Listen they aren’t the most pleasant people to deal with! I don’t have it in me to pick them apart because it will not change anything! I’d rather not send my card to them, so I don’t get it back with more issues!
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Old Mar 14, 2023 | 06:15 PM
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Originally Posted by ElioVentrella
Currently in South Fl, all the Mercedes-Benz dealerships are owned & operated by AutoNation. I’ve done that , even after the recent announcement! They had my car for over a week & nothing got done! On top of that, they are telling me that the fix it’s out yet! There is nothing that can be done!! Listen they aren’t the most pleasant people to deal with! I don’t have it in me to pick them apart because it will not change anything! I’d rather not send my card to them, so I don’t get it back with more issues!
Yes I have had one of my Mercedes serviced in the Miami area once and swore never again. Worst service experience I have ever encountered in my life even compared to Chevy and Buick and VW dealerships. They are absolutely clueless down there in my opinion.
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Old Mar 15, 2023 | 09:20 AM
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I go to Mercedes Benz of Coral Gables for service and they are terrific. They are not part of Auto Nation and are independently owned. I highly recommend Francisco Esteves as a service advisor. He services my 2021 G63 and is exceptional.
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Old Mar 21, 2023 | 12:56 AM
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W463 G550 / C190 GTC //prev: W204 C63 507 / R170
Originally Posted by 2020and2019G550
So this actually happened to me yesterday: Driving and suddenly began getting all these error codes: ABS failure, lane departure, etc. Then the car just shut off. It was extremely unnerving, especially for such an expensive car with little miles . We have 2 G wagons and now they both have experienced this. The first time I thought it was a one off situation but it appears it is an ongoing issue with these model years. Very scary. Does anyone know if the dealers actually have the solution yet or do we have to wait?

Oh and to think I got rid of our range rovers for more reliable cars, I am starting to think a joke is being played on us because we have taken our cars more to the dealership than we did with the RRs. We have had a roof leak, engine light thermometer replacement, squealing randomly when driving, and falling sensors. We also noticed that along the door sills, the G decals are falling off and appear glued on.
The car shut itself off while you were driving? Can’t be!

FWIW, in 3.5 years and ~50,000km I’ve had no such issues at all with my 2019.
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Old Mar 28, 2023 | 01:40 PM
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Have this issue in Canada. Called the dealer and they said it's not a recall in Canada yet. Not sure if anyone else has had the same experience...
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Old Mar 28, 2023 | 01:48 PM
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W463 G550 / C190 GTC //prev: W204 C63 507 / R170
Originally Posted by OWLY
Have this issue in Canada. Called the dealer and they said it's not a recall in Canada yet. Not sure if anyone else has had the same experience...
What issue? Your engine died while on the road?

Have not had this issue and have not heard that it is an issue. There is no recall in Canada currently.
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Old Mar 28, 2023 | 01:53 PM
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Originally Posted by Surge
What issue? Your engine died while on the road?

Have not had this issue and have not heard that it is an issue. There is no recall in Canada currently.
The warning lights.
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Old Mar 28, 2023 | 01:56 PM
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W463 G550 / C190 GTC //prev: W204 C63 507 / R170
Originally Posted by OWLY
The warning lights.
What specifically?

Active brake assist inoperative? If it happens rarely and it goes away after you start and stop the car, it’s normal. Your dealer won’t be able to fix it. Waste of time.
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Old Mar 28, 2023 | 02:04 PM
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Originally Posted by Surge
What specifically?

Active brake assist inoperative? If it happens rarely and it goes away after you start and stop the car, it’s normal. Your dealer won’t be able to fix it. Waste of time.
Yes, Active Brake Assist Inoperative and Active Distance Assist Inoperative. Happens on occasion. It's considered to be normal? Strange...
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Old Mar 28, 2023 | 02:09 PM
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Originally Posted by OWLY
Yes, Active Brake Assist Inoperative and Active Distance Assist Inoperative. Happens on occasion. It's considered to be normal? Strange...
It‘s just one of those things that will be very difficult to solve by a dealer. It happens about once or maybe twice a year (every 5000-10000km perhaps). Happens on my AMG GTC as well.
If it doesn’t persist after you shut down and restart, I wouldn’t worry about it.
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Old Mar 29, 2023 | 01:55 PM
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I have the same error occasionally, the dealer says, bring it in when I see the error, but it’s not always convenient. If I shut the vehicle off and start it back up, it goes away. I’ve brought it into the dealership before and they’ve reset, and re-calibrated everything, but I still continue to see the error message occasionally. The front axle wiring harness recall is supposed to be available April 6.
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Old Mar 29, 2023 | 05:05 PM
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I've had that issue occur in both my G63's. As Surge says it's always fixed at the next restart. I don't even let it bother me now other than a roll of the eyes when it happens.
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Old Apr 7, 2023 | 07:04 PM
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Updated PDF Link: https://www.startekinfo.com/service/...utside/227677/
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Old Apr 8, 2023 | 12:11 AM
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I am infected too….It’s hell having the closest dealership 8hours away…;(
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