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Free Scheduled Maintainence gone in '05?

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Old Mar 20, 2004 | 04:59 PM
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Free Scheduled Maintainence gone in '05?

There is a thread saying that free scheduled maintainence will no longer be available on the '05 models, anyone hear anything definite about this. Maybe Keil (CME4BENZ) can shed some light on this...

https://mbworld.org/forums/showthrea...threadid=64020

Thanks
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Old Mar 23, 2004 | 01:06 AM
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A few members have contacted MBUSA and it has been confirmed that from 05 on there will be no "free service" for the first 4 years anymore.
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Old Mar 23, 2004 | 07:53 AM
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From my perspective, this is probably one of the worst moves MB could make. We'll see what happens, but I definetely don't think it's a positive.
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Old Mar 23, 2004 | 08:04 AM
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Perhaps they have a lot of 2004 inventory to move, so Mercedes is floating this "no free service in 2005" in order to move cars. Then, they'll "reconsider" and continue to offer the free maintenance.
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Old Mar 23, 2004 | 09:15 AM
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Paying $60-80 k for the average benz plus $400-800 for oil change and minor adjustments is not going to sell cars!

-- Particularly when the hottest competitor - BMW - offers free services during the warranty period.

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Old Mar 23, 2004 | 09:31 AM
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Originally posted by karl k
Paying $60-80 k for the average benz plus $400-800 for oil change and minor adjustments is not going to sell cars!

-- Particularly when the hottest competitor - BMW - offers free services during the warranty period.

Who pays $400-$800 for an oil change? Since I hope to buy a new car quite soon, I'd also be interested to learn what minor adjustments are required on a new Mercedes. I've owned and maintained them for more than 20 years and can't think of any that are required on the new models.

And another comment...this was not free service. You paid for it in the price of the car whether you wanted it or not. I suspect that Mercedes is dropping the service in order to avoid another price increase. The dollar isn't gaining any strength against the Euro.

As a long time lover of BMW's, I wouldn't be too concerned about competition from that quarter. They've pretty much screwed up both the 5 and 7 Series models.

What we're debating here is probably worth $300 or so over the four year period. What is everyone so upset about?
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Old Mar 23, 2004 | 10:14 AM
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Go to a MB service center and look at the costs for minor and major service.

Or keep on shooting from the hip....blanks

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Old Mar 23, 2004 | 11:59 AM
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Originally posted by karl k
Go to a MB service center and look at the costs for minor and major service.

Or keep on shooting from the hip....blanks

Anybody who hasn't figured out that *inspections* are a rip off hasn't owned German cars very long.

If you pay for what MBUSA is REALLY giving you, it would probably cost $150.

I'm not shooting from the hip. I've been maintaining my German cars from the time I bought my first Porsche in 1957 until now. I've had minor and major inspections performed by both BMW and Mercedes dealerships. For the most part, all you really need is an oil change. My experience with Mercedes dealers is that they know MB owners are relatively naive about cars and so they rip you off.

I have had some great service at BMW dealerships. I have also been treated like an enthusiast. I don't mind paying for 5 hours labor if you actually got 5 hours labor.

All you have to do is watch a Mercedes technician spend five minutes with a flashlight perform what you get billed as an hours inspection.

I'm still waiting to hear what minor adjustments mean.
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Old Mar 23, 2004 | 01:14 PM
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I've been maintainig 5 BMWs myself since the sixties, and know how to use timing lights, adjust valves, rebuild master brake cylinders, etc.

But that does not have anything to do with the price of rice in the PRC!

The topic at hand is (reminder):

"MB free scheduled maintenance" and it's value.



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Old Mar 24, 2004 | 09:34 AM
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Not a Benzer anymore
$150.00 for an Oil Change...

$500.00+ or so for a schedule B...

Why did I by a Benz?

Again, if you can't afford the maintenance, then maybe you shouldn't have purchased the car.

If you paid for the price of maintenance in the car's sticker price, and they decide not to include it anymore, isn't that getting less for more?

Or could it be that this will free up the dealerships that are so busy with regular quality issue warranty items - Oops, thats under the MB Quality thread...
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Old Mar 25, 2004 | 08:46 AM
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...and to continue this kind of thought, - do away with MB warranty and drop the price of a new MB by another 2-3k?

...and pay $1,500 for a burnt out headlight?

:o
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Old Mar 27, 2004 | 06:29 PM
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MB even charges me for brakes and rotors. I like how BMW includes brakes and rotors for my car as part of the warranty. We have 4 MB's and 1 BMW. I would not get another MB if the 4years/50K is gone.
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Old Mar 29, 2004 | 09:10 PM
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I have heard from a reliable source that Mercedes is also abandoning the entire FSS system and going back to the standard 7500-mile service intervals.
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Old Mar 29, 2004 | 09:31 PM
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Originally posted by MikeL
MB even charges me for brakes and rotors. I like how BMW includes brakes and rotors for my car as part of the warranty. We have 4 MB's and 1 BMW. I would not get another MB if the 4years/50K is gone.
How many people get a free set of rotors in 50,000 miles? You might get a free set of front pads, maybe three oil changes, an air filter or two and maybe one or two cabin filters. Guess what, you paid for it!

Now if anyone thinks they'd rather have a new BMW E60 over the new Mercedes W211 because the price of the BMW includes a few hundred dollars in free maintenance, go to it.

I'd rather have the Mercedes, a realistic service schedule and an extended warranty.
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Old Mar 29, 2004 | 10:55 PM
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Originally posted by mbtech208
I have heard from a reliable source that Mercedes is also abandoning the entire FSS system and going back to the standard 7500-mile service intervals.
If true, -

those outstanding German engineers probably were overruled by the new MB marketing/sales/PR team, to offer the FSS.

This team is probably also in charge of outsourcing critical components, in order to lower costs...and more catastrophic failures as a by-product.

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Old Mar 30, 2004 | 03:54 PM
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Originally posted by Adobe
How many people get a free set of rotors in 50,000 miles? You might get a free set of front pads, maybe three oil changes, an air filter or two and maybe one or two cabin filters. Guess what, you paid for it!

Now if anyone thinks they'd rather have a new BMW E60 over the new Mercedes W211 because the price of the BMW includes a few hundred dollars in free maintenance, go to it.

I'd rather have the Mercedes, a realistic service schedule and an extended warranty.
I have 16K miles on my BMW and have gone through 2 sets of pads and front and rear rotors. My rotors usually last about 10K miles. I often track my BMW so brakes, rotors, tires, etc tend to dissolve very fast.
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Old Mar 30, 2004 | 04:50 PM
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Originally posted by MikeL
I have 16K miles on my BMW and have gone through 2 sets of pads and front and rear rotors. My rotors usually last about 10K miles. I often track my BMW so brakes, rotors, tires, etc tend to dissolve very fast.
OK, that's one.

The last BMW I owned I sold at 60K and the rotors were fine.
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