Notices
General Mercedes Discussion Use this forum to discuss general Mercedes-Benz topics that are not specifically model related.

Service history

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old Mar 21, 2018 | 02:16 PM
  #1  
scott099's Avatar
Thread Starter
Junior Member
 
Joined: Mar 2018
Posts: 62
Likes: 1
E500
Service history

it seems to be my luck that I *never* get the service history when I buy a vehicle lol

I was wondering would the dealer be able to provide me their service history? I'm just not sure if this is a reasonable request, so I'd rather ask here than sit on hold just to potentially get a no.
Reply
Old Mar 22, 2018 | 09:24 AM
  #2  
Mr. Toad's Avatar
Super Member
5 Year Member
Liked
Loved
Community Favorite
 
Joined: Sep 2017
Posts: 738
Likes: 163
From: Orlando, FL
2016 E400 Coupe (C207)
Originally Posted by scott099
it seems to be my luck that I *never* get the service history when I buy a vehicle lol

I was wondering would the dealer be able to provide me their service history? I'm just not sure if this is a reasonable request, so I'd rather ask here than sit on hold just to potentially get a no.
It is a reasonable request. Although some people report challenges, I've never been unsuccessful in obtaining a vehicle service history from a dealer. If there is an argument, it's usually that they can't divulge the name/address of the previous owner, but all they have to do is redact that information before giving you the file. I find that it's generally easier to obtain from a service advisor than from a salesperson.

Last edited by Mr. Toad; Mar 22, 2018 at 02:27 PM.
Reply
Old Mar 22, 2018 | 12:10 PM
  #3  
scott099's Avatar
Thread Starter
Junior Member
 
Joined: Mar 2018
Posts: 62
Likes: 1
E500
Originally Posted by Mr. Toad
It is a reasonable request. Although some people report challenges, I've never been unsuccessful in obtaining a vehicle service history from a dealer. If there is an argument, it's usually that they can't divulge the name/address of the previous owner, but all the have to do is redact that information before giving you the file. I find that it's generally easier to obtain from a service advisor than from a salesperson.
Thanks, I called and was able to get some info from my local dealership, car was from another state. for some reason, it seems I need call the one where the work was done to get everything. (only some of the info is shared perhaps). thankfully I found the owners card still in the manual case
Reply
Old Mar 22, 2018 | 02:30 PM
  #4  
Mr. Toad's Avatar
Super Member
5 Year Member
Liked
Loved
Community Favorite
 
Joined: Sep 2017
Posts: 738
Likes: 163
From: Orlando, FL
2016 E400 Coupe (C207)
Originally Posted by scott099
Thanks, I called and was able to get some info from my local dealership, car was from another state. for some reason, it seems I need call the one where the work was done to get everything. (only some of the info is shared perhaps). thankfully I found the owners card still in the manual case
You shouldn't have to call the specific dealer who did the work (unless it was done by an unauthorized shop) because all of them are connected to the same MB master database, so any dealer can see the history associated with any VIN (assuming that all work has been done by an authorized MB service center).
Reply
Old Mar 22, 2018 | 03:09 PM
  #5  
Racin_fool's Avatar
Super Member
 
Joined: Feb 2007
Posts: 809
Likes: 74
From: Dallas, TX
2008 E63 wagon (1 of 62)
Asking for the VMI with the service history is easy.. Just run down to a local dealership and talk with one of the service writers or salesmen. Some independent shops have access to that information also. However like Mr. Toad stated above, only the work that was performed at the dealerships (warranty or customer pay) would be listed on that. Anything done at an independent shop would not be included. It's like asking for a Carfax printout and trying to rely solely on that on the condition of your used car. Carfax only has information from the dealerships or insurance claims. Anything paid for with cash (not an insurance claim/repair) to repair the car after an accident will not be reported to Carfax.
Reply
Old Mar 22, 2018 | 03:22 PM
  #6  
ItalianJoe1's Avatar
MBWorld Fanatic!
 
Joined: May 2015
Posts: 4,037
Likes: 1,012
From: Miami, FL
2003 CL 600
What's your VIN, i'll post your VMI
Reply
Old Mar 22, 2018 | 03:41 PM
  #7  
scott099's Avatar
Thread Starter
Junior Member
 
Joined: Mar 2018
Posts: 62
Likes: 1
E500
Originally Posted by ItalianJoe1
What's your VIN, i'll post your VMI
Thanks, sending PM
Reply
Old Mar 22, 2018 | 03:45 PM
  #8  
ItalianJoe1's Avatar
MBWorld Fanatic!
 
Joined: May 2015
Posts: 4,037
Likes: 1,012
From: Miami, FL
2003 CL 600
Originally Posted by scott099
Thanks, sending PM
Here ya go
Attached Files
File Type: pdf
WDBUF83JX5X167532 vmi.pdf (12.4 KB, 537 views)
Reply
MB World Stories

The Best of Mercedes & AMG

story-0

6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

 Verdad Gallardo
story-1

Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

 Verdad Gallardo
story-2

Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

 Verdad Gallardo
story-3

8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

 Verdad Gallardo
story-4

Flawlessly Restored Mercedes 190E Evo II Heads to Auction

 Verdad Gallardo
story-5

Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

 Verdad Gallardo
story-6

Mercedes EQS Gets A Major Update: Everything You Need to Know

 Verdad Gallardo
story-7

5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

 Verdad Gallardo
story-8

Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

 Verdad Gallardo
story-9

10 Most Reliable Mercedes-Benz Models You Can Buy Used

 Verdad Gallardo
Old Mar 22, 2018 | 03:49 PM
  #9  
scott099's Avatar
Thread Starter
Junior Member
 
Joined: Mar 2018
Posts: 62
Likes: 1
E500
Originally Posted by ItalianJoe1
Here ya go
Thank you!!
Reply
Old Jul 11, 2020 | 11:42 PM
  #10  
f9u's Avatar
f9u
Newbie
 
Joined: Jan 2011
Posts: 4
Likes: 0
From: Socal
2006 CLS55
Originally Posted by ItalianJoe1
What's your VIN, i'll post your VMI
Hi Joe, just wondering do you still have access to VMI? I just recently purchased a CLS and want to know SBC and fuel pump has replaced before or not. Thanks 🙏
Reply
Old Jul 14, 2020 | 10:25 PM
  #11  
ItalianJoe1's Avatar
MBWorld Fanatic!
 
Joined: May 2015
Posts: 4,037
Likes: 1,012
From: Miami, FL
2003 CL 600
No longer working at MB, sorry.
Reply

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 


You have already rated this thread Rating: Thread Rating: 0 votes,  average.


All times are GMT -4. The time now is 12:45 PM.

story-0
6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

Slideshow: Not every Mercedes design becomes timeless, some feel stuck in the era they came from.

By Verdad Gallardo | 2026-05-12 18:09:07


VIEW MORE
story-1
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

Slideshow: Yes, Mercedes built manual cars, and some of them are far more interesting than you'd expect.

By Verdad Gallardo | 2026-05-02 12:36:58


VIEW MORE
story-2
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

Slideshow: A one-of-one U.S.-spec Mercedes-Benz SLR McLaren Roadster became even rarer after a factory-backed transformation at McLaren's headquarters.

By Verdad Gallardo | 2026-04-29 11:19:28


VIEW MORE
story-3
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

Slideshow: Before curves took over, Mercedes mastered the art of the straight line, and some of those shapes still look right today.

By Verdad Gallardo | 2026-04-25 12:05:49


VIEW MORE
story-4
Flawlessly Restored Mercedes 190E Evo II Heads to Auction

Slideshow: The 190E Evolution II shows how a homologation necessity became a six-figure collector icon.

By Verdad Gallardo | 2026-04-22 17:53:47


VIEW MORE
story-5
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

Slideshow: Mercedes is turning one of its core nameplates electric, and the details show just how serious this shift is.

By Verdad Gallardo | 2026-04-21 13:58:06


VIEW MORE
story-6
Mercedes EQS Gets A Major Update: Everything You Need to Know

Slideshow: Faster charging, longer range, and a controversial steer-by-wire system define the latest evolution of Mercedes-Benz EQS.

By Verdad Gallardo | 2026-04-15 10:35:34


VIEW MORE
story-7
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

Slideshow: These overlooked Mercedes-Benz models never got the spotlight, but they quietly delivered more than most remember.

By Verdad Gallardo | 2026-04-13 19:35:45


VIEW MORE
story-8
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

Slideshow: A well-used 1991 Mercedes-Benz 300D with more than one million miles is now looking for a new owner, and it still appears ready for more.

By Verdad Gallardo | 2026-04-10 10:05:15


VIEW MORE
story-9
10 Most Reliable Mercedes-Benz Models You Can Buy Used

Slideshow: From bulletproof sedans to surprisingly tough SUVs, these Mercedes models proved that the three-pointed star can go the distance.

By Verdad Gallardo | 2026-04-08 09:55:49


VIEW MORE