Mbrace connect renewal cost?
Thread Starter
Newbie
Joined: Feb 2021
Posts: 3
Likes: 4
GLC300
Mbrace connect renewal cost?
My mbrace service is going to expire soon and I would like to renew for the basic connect service (lock, start etc). I don't want to renew for any of the secure/entertain packages. But I have not been able to find the price for the basic package. Anyone here renewed theirs? What is the price? And where do I renew?
Out Of Control!!
Joined: Sep 2018
Posts: 14,666
Likes: 4,569
From: unbegrenzt
2017 GLE350 4MATIC
My mbrace service is going to expire soon and I would like to renew for the basic connect service (lock, start etc). I don't want to renew for any of the secure/entertain packages. But I have not been able to find the price for the basic package. Anyone here renewed theirs? What is the price? And where do I renew?
Thread Starter
Newbie
Joined: Feb 2021
Posts: 3
Likes: 4
GLC300
Thanks. It just says that it will be available with a paid subscription to secure/entertain packages which is a minimum of $199/year. This really sucks and I don't understand why MB doesn't just make these basic features free.
Out Of Control!!
Joined: Sep 2018
Posts: 14,666
Likes: 4,569
From: unbegrenzt
2017 GLE350 4MATIC
Welcome to the Mercedes-Benz customer experience.
Super Member
Joined: Sep 2017
Posts: 738
Likes: 163
From: Orlando, FL
2016 E400 Coupe (C207)
MBWorld Fanatic!
Joined: Dec 2001
Posts: 5,583
Likes: 212
From: Washington D.C.
2024 GLE63s / 2016 GLE63s (traded) / 2016 E63s / 2002 E55
I, too, thought $199/year to be ridiculous for access to that piece-of-crap app. As the expiration of my complimentary service drew near, they started sending messages in the app and email notifications, encouraging me to renew the service. I called and explained that, as the app had been either partially or completely non-functional throughout my entire complimentary period, they would have to extend the complimentary service for at least six months before I would even consider paying them for it. They declined, so I declined to renew and deleted the app. Good riddance to bad rubbish.
Member
Joined: Oct 2016
Posts: 134
Likes: 20
From: Danville, CA
GLS450
My vehicle is nearing 5 years of service and my mbrace expires in about 3 months. The current promo offer for the Secure package is $149 per year (the regular price is $199) and I gather from other threads this is a recurring offer.
I love the app but mostly for the remote lock/unlock feature as I don't always carry my keys (it's my wife's primary vehicle) but often need to retrieve items. However $149 annually seems a bit rich for the app. Thankfully I have never needed the other secure features - I do not live in a remote area and rarely drive through one so I expect my vehicle would be quickly located if there was an accident.
Anybody have success in negotiating a lower price? I expect I will receive all kinds of promo offers once it expires. Also wondering if there is a cheaper package (I was told that was not the case.)
I love the app but mostly for the remote lock/unlock feature as I don't always carry my keys (it's my wife's primary vehicle) but often need to retrieve items. However $149 annually seems a bit rich for the app. Thankfully I have never needed the other secure features - I do not live in a remote area and rarely drive through one so I expect my vehicle would be quickly located if there was an accident.
Anybody have success in negotiating a lower price? I expect I will receive all kinds of promo offers once it expires. Also wondering if there is a cheaper package (I was told that was not the case.)
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Newbie
Joined: May 2017
Posts: 1
Likes: 1
2017 gle 350 4matic
My vehicle is nearing 5 years of service and my mbrace expires in about 3 months. The current promo offer for the Secure package is $149 per year (the regular price is $199) and I gather from other threads this is a recurring offer.
I love the app but mostly for the remote lock/unlock feature as I don't always carry my keys (it's my wife's primary vehicle) but often need to retrieve items. However $149 annually seems a bit rich for the app. Thankfully I have never needed the other secure features - I do not live in a remote area and rarely drive through one so I expect my vehicle would be quickly located if there was an accident.
Anybody have success in negotiating a lower price? I expect I will receive all kinds of promo offers once it expires. Also wondering if there is a cheaper package (I was told that was not the case.)
I love the app but mostly for the remote lock/unlock feature as I don't always carry my keys (it's my wife's primary vehicle) but often need to retrieve items. However $149 annually seems a bit rich for the app. Thankfully I have never needed the other secure features - I do not live in a remote area and rarely drive through one so I expect my vehicle would be quickly located if there was an accident.
Anybody have success in negotiating a lower price? I expect I will receive all kinds of promo offers once it expires. Also wondering if there is a cheaper package (I was told that was not the case.)
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Newbie
Joined: Jan 2023
Posts: 1
Likes: 0
GLA 250
Mercedes me connect services cost
I am having a hard time understanding why I need to pay for the app to lock and unlock the car and tell me where it is. Do these features cost Mercedes something on a continuing basis? I feel like they don't cost the company anything to continue to provide and there is no good reason I should have to pay anything. I already bought the car!!! Not happy.
Member
Joined: Jan 2019
Posts: 222
Likes: 39
GLC43 SUV
I am having a hard time understanding why I need to pay for the app to lock and unlock the car and tell me where it is. Do these features cost Mercedes something on a continuing basis? I feel like they don't cost the company anything to continue to provide and there is no good reason I should have to pay anything. I already bought the car!!! Not happy.
Member
Joined: Jun 2018
Posts: 192
Likes: 81
GLC AMG 63
I was just looking at the cost myself as my wife’s GLC63 is close to 5 years, and she only used the APP to turn on the air during how days when she was leaving work. I asked her did she want to review she said know as rarely use it. Agree it’s a money grab, but we got 5 years …….my Range Rover expired in 4 years and I didn’t renew. If you want to track your car just place an Apple tag in the glove box …..the rest of the stuff is not that useful.
