GL Class (X164) 2007-2012: GL320CDI, GL420CDI, GL450, GL550

MB Prepaid Maintenance Refunds???

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Old Oct 16, 2011 | 09:58 AM
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troymir350's Avatar
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2019 AMG GLE 63S
MB Prepaid Maintenance Refunds???

If there are unused maintenance intervals left when you trade in your vehicle, is there a refund available for the unused service? Didn't miss any maintenance, just had it left over.

Thanks!
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Old Oct 18, 2011 | 07:08 PM
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Anyone at a dealer know? Or anyone? Is the Star Maint plan attached to the VIN?
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Old Oct 19, 2011 | 12:05 AM
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Originally Posted by troymir350
If there are unused maintenance intervals left when you trade in your vehicle, is there a refund available for the unused service? Didn't miss any maintenance, just had it left over.

Thanks!
If not, I guess it's another reason to just pay as you go. I hope you get your cash!
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Old Oct 19, 2011 | 12:56 AM
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Doubt it. It's a prepaid asset that you sold along with the car, the new owner will reap the benefits unless prohibited by law or MB USA. Hopefully the dealer baked that into the price he paid you for your car.
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Old Oct 19, 2011 | 07:30 AM
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I don't think you can get the money back. It's the same as with BMW service. No matter you buy new or used - if it's on warranty - it's free, but the price of maintenance included in the price of a car. MB does not include it, but you buy it for your car ..and sell it with the car.
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Old Oct 19, 2011 | 09:18 AM
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I think you get that money back if you didn't use the maintenance...not sure though.
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Old Oct 23, 2011 | 01:46 AM
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Originally Posted by jchochla
I think you get that money back if you didn't use the maintenance...not sure though.
No.
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Old Oct 21, 2019 | 07:06 PM
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Originally Posted by troymir350
If there are unused maintenance intervals left when you trade in your vehicle, is there a refund available for the unused service? Didn't miss any maintenance, just had it left over.

Thanks!
hi I have the same issue, I never used and they are basically stealing it. Did you get the money?
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Old Oct 21, 2019 | 07:20 PM
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You can't get a refund, but it stays with the car (you bought it like any other option so it's attached to the VIN). This means you should be able to negotiate some value for it when you sell the car.

This is also why MB doesn't feel they owe you anything. To them, it's like you asking for a refund on the remaining useful life of a high-end Burmester.
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