USAA, preferred dealer not listed on their site

Subscribe
Apr 25, 2013 | 02:14 PM
  #1  
Do all dealers honor USAA incentives? My preferred dealer, Pleasanton, CA, is not listed on the USAA site. I can tell it only lists a Walnut Creek dealer even if I try different zip codes in Pleasanton. I called USAA and they said my certificate would print out with the Walnut Creek dealer info and Pleasanton may or may not honor it, up to them. I thought it was a national program from MB.

I already negotiated a deal for a '14 GL350 with Pleasanton so I guess I just bring in that usaa certificate (or would my usaa card be good enough?) when I go to pay them and hope for the best they honor the incentive, what ever that may be next October. I'm not sure of the appropriate time to bring this up with my sales guy, now or when I'm dealing with the F&I guy to pay.
Reply 0
Apr 25, 2013 | 06:32 PM
  #2  
Bring it up as soon as numbers are discussed. I'd bring it up before that if ur not sure if they will honor it. Not sure why they wouldn't as its just a check that gets cut to the dealer. It a great program. I've used three times for the MB's I've purchased.
Reply 0
Apr 25, 2013 | 06:35 PM
  #3  
Quote: Do all dealers honor USAA incentives? My preferred dealer, Pleasanton, CA, is not listed on the USAA site. I can tell it only lists a Walnut Creek dealer even if I try different zip codes in Pleasanton. I called USAA and they said my certificate would print out with the Walnut Creek dealer info and Pleasanton may or may not honor it, up to them. I thought it was a national program from MB.

I already negotiated a deal for a '14 GL350 with Pleasanton so I guess I just bring in that usaa certificate (or would my usaa card be good enough?) when I go to pay them and hope for the best they honor the incentive, what ever that may be next October. I'm not sure of the appropriate time to bring this up with my sales guy, now or when I'm dealing with the F&I guy to pay.

Yes.... all dealers will honor the USAA certificate. Once you have the best negotiated.... then let them know about the USAA certificate.... If you are a USAA member you can print out the actual paperwork that is required by the dealer......it will have a control # etc. and will NOT have any dealer specific info on it. The discount money comes directly from MB to the dealer..... not USAA. My dealer was not a "USAA preferred" or whatever... but they had the latest info sheets on the USAA discounts. They showed them to me!! Somewhere on the USAA website is a link to print out the actual USAA discount paperwork that you submit to the dealer.... I forget exactly where...... but it includes spaces for you to sign and the dealer. Should not be a problem. The original inquiry stuff that you have to go through DOES printout with the "preferred dealers" info BUT>>> the actual control # sheet and paperwork does not.
Reply 0
Apr 25, 2013 | 06:41 PM
  #4  
Please understand best NOT to print out your USAA certificate until ready for actual delivery - you can pull/print at the dealership.

All MB dealers have access to current/effective USAA program thru NetStar - but unless they are a "preferred dealer" it is the dealers option to accept (or better) the USAA deal.

I would say for a in-stock or ordered unti "most" dealers will choose to honor the USAA deal - if they don't another competitive USAA dealer will.

No mysteries mate.
Reply 0
Apr 25, 2013 | 07:58 PM
  #5  
Quote: All MB dealers have access to current/effective USAA program thru NetStar - but unless they are a "preferred dealer" it is the dealers option to accept (or better) the USAA deal.
I would say for a in-stock or ordered unti "most" dealers will choose to honor the USAA deal - if they don't another competitive USAA dealer will.
Crap, I'm guessing they'll tell me to pound sand as they are not a 'preferred dealer' and I already got a sweet deal much better than I could get with USAA. I'm happy with that, was just hoping I could get both and be ecstatic. October has never seemed so far away.
Reply 0
Apr 25, 2013 | 09:22 PM
  #6  
If you are talking October delivery - then that's a bit strange, I would expect you are talking October for the 2014 GL350... either way order bank for 2014 October delivery for any GL is not open yet - just so you know - so what is discussed "now" - won't really be confirmed from the dealer side until the order goes into the computer and is confirmed.

If it is October delivery - your USAA "deal" is based on delivery date - so you won't know what that is until Oct 1-2.

No, you can"t "add" USAA "on top" of anything else - in October either what you think your deal is or the USAA deal - whichever works best to your advantage.

Keep the beat !
Reply 0
Apr 25, 2013 | 09:31 PM
  #7  
Quote: Please understand best NOT to print out your USAA certificate until ready for actual delivery - you can pull/print at the dealership.

All MB dealers have access to current/effective USAA program thru NetStar - but unless they are a "preferred dealer" it is the dealers option to accept (or better) the USAA deal.

I would say for a in-stock or ordered unti "most" dealers will choose to honor the USAA deal - if they don't another competitive USAA dealer will.

No mysteries mate.
Exactly!
Reply 0
Apr 25, 2013 | 09:43 PM
  #8  
Thanks Fab and all, indeed I put a deposit down to be 1st on their list to order a '14 GL350 Designo.
Reply 0

MB World Stories

The Best of Mercedes & AMG

Explore
story-0

6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

 Verdad Gallardo
story-1

Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

 Verdad Gallardo
story-2

Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

 Verdad Gallardo
story-3

8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

 Verdad Gallardo
story-4

Flawlessly Restored Mercedes 190E Evo II Heads to Auction

 Verdad Gallardo
story-5

Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

 Verdad Gallardo
story-6

Mercedes EQS Gets A Major Update: Everything You Need to Know

 Verdad Gallardo
story-7

5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

 Verdad Gallardo
story-8

Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

 Verdad Gallardo
story-9

10 Most Reliable Mercedes-Benz Models You Can Buy Used

 Verdad Gallardo
Subscribe
Currently Active Users (1)
 
story-0

6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

Slideshow: Not every Mercedes design becomes timeless, some feel stuck in the era they came from.

By Verdad Gallardo | 2026-05-12 18:09:07


VIEW MORE
story-1

Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

Slideshow: Yes, Mercedes built manual cars, and some of them are far more interesting than you'd expect.

By Verdad Gallardo | 2026-05-02 12:36:58


VIEW MORE
story-2

Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

Slideshow: A one-of-one U.S.-spec Mercedes-Benz SLR McLaren Roadster became even rarer after a factory-backed transformation at McLaren's headquarters.

By Verdad Gallardo | 2026-04-29 11:19:28


VIEW MORE
story-3

8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

Slideshow: Before curves took over, Mercedes mastered the art of the straight line, and some of those shapes still look right today.

By Verdad Gallardo | 2026-04-25 12:05:49


VIEW MORE
story-4

Flawlessly Restored Mercedes 190E Evo II Heads to Auction

Slideshow: The 190E Evolution II shows how a homologation necessity became a six-figure collector icon.

By Verdad Gallardo | 2026-04-22 17:53:47


VIEW MORE
story-5

Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

Slideshow: Mercedes is turning one of its core nameplates electric, and the details show just how serious this shift is.

By Verdad Gallardo | 2026-04-21 13:58:06


VIEW MORE
story-6

Mercedes EQS Gets A Major Update: Everything You Need to Know

Slideshow: Faster charging, longer range, and a controversial steer-by-wire system define the latest evolution of Mercedes-Benz EQS.

By Verdad Gallardo | 2026-04-15 10:35:34


VIEW MORE
story-7

5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

Slideshow: These overlooked Mercedes-Benz models never got the spotlight, but they quietly delivered more than most remember.

By Verdad Gallardo | 2026-04-13 19:35:45


VIEW MORE
story-8

Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

Slideshow: A well-used 1991 Mercedes-Benz 300D with more than one million miles is now looking for a new owner, and it still appears ready for more.

By Verdad Gallardo | 2026-04-10 10:05:15


VIEW MORE
story-9

10 Most Reliable Mercedes-Benz Models You Can Buy Used

Slideshow: From bulletproof sedans to surprisingly tough SUVs, these Mercedes models proved that the three-pointed star can go the distance.

By Verdad Gallardo | 2026-04-08 09:55:49


VIEW MORE