GLC Class (X253) Produced 2016-2022

Production to Delivery?

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Old 01-29-2016, 11:52 AM
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In my case, I got a hold of the codes and just bugged my sales guy to death over what code mine was in. They have to go into NetStar to see the current code. But NetStar isn't a system we mere mortals can access.
Old 01-29-2016, 01:26 PM
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I figured as much. I think what I'll do is proactively ask him to update me at key phases:

B3 NO CHANGES POSSIBLE
B5 PRODUCTION COMPLETE
B7 AT PORT/READY TO BE SHIPPED
C1 SHIP DEPARTED
C4 AT PORT
D4 READY TO DELIVER
D5 RELEASED TO CARRIER
F1 WHOLESALED AND INVOICED
I1 RETAIL

My wife and I will be out of town at various times in March but are flexible so if I have an idea of the timeline as it's happening I can plan accordingly.
Old 01-29-2016, 02:39 PM
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Originally Posted by JEVA
How are you seeing your build code progress - is the sales rep sending updates or is there somewhere you can monitor it online?
I am getting updates from my SA . Unable to get Netstar info online.

Jeff
Old 01-29-2016, 03:00 PM
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I wasn't sure if they set up a customer site with those with builds pending that would be updated periodically with data from Netstar (whether auto or manually updated). Honestly, from a technology perspective, that would be very easy and a great customer service.
Old 01-29-2016, 03:19 PM
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Originally Posted by JEVA
I wasn't sure if they set up a customer site with those with builds pending that would be updated periodically with data from Netstar (whether auto or manually updated). Honestly, from a technology perspective, that would be very easy and a great customer service.
I wish they would have an online system. I have ordered a BMW in the past and their online system was nice.
Old 01-29-2016, 04:47 PM
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Originally Posted by JEVA
How are you seeing your build code progress - is the sales rep sending updates or is there somewhere you can monitor it online?
Good question! I'd like to know that too.
Old 01-29-2016, 05:40 PM
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Originally Posted by mdsbuc
Good question! I'd like to know that too.
My sales experience manager and his associate have been really great. They update me on a regular basis. I also call them for updates. It takes them very little time to look in Netstar. Your SA should be able to do the same thing for you.
Old 01-29-2016, 06:31 PM
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Originally Posted by dieseldoc
My sales experience manager and his associate have been really great. They update me on a regular basis. I also call them for updates. It takes them very little time to look in Netstar. Your SA should be able to do the same thing for you.
Thanks for the info!
Old 02-03-2016, 01:00 PM
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Originally Posted by mdsbuc
Thanks for the info!
My car is B8. At port. Assigned to ship.
Old 02-03-2016, 01:24 PM
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Originally Posted by dieseldoc
My car is B8. At port. Assigned to ship.
My guess is that it's possibly 5-6 weeks from delivery. Are you accustomed to waiting for an ordered car, or is this a new experience for you?
Old 02-03-2016, 01:32 PM
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I have ordered in the past with BMW. Based on port schedule that I looked at. Multiple ships leaving today as well as Friday. Car will be going to VPC Brunswick. Should get there around Feb 21-23. I should see it in Dallas one week later. I should have it first week of March.

Last edited by dieseldoc; 02-03-2016 at 01:37 PM.
Old 02-03-2016, 02:05 PM
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I just found out that I am B6 - invoiced and on the way to the port. I ordered my GLC on Dec 26.
Old 02-03-2016, 05:22 PM
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Think same think happened with me. Ordered 12 days ago and my expected build date is today!

No other way to explain it besides perfect timing and ordering in time before the dealer allocated cars went to RED in NetStar and they would be stuck. Now based on your ordering schedule I'm only 2 weeks behind you! Lol and I still can't wait.

Originally Posted by dieseldoc
I think all of us are the victim of the dealer picking a car that was already allocated to them and was reconfigured to our specs and the factory being able to build it the way we want it. My dealer tried an earlier build for me but could not get me the build I wanted. I wanted the lighting package. It was not available on an earlier build.

Jeff
Old 02-03-2016, 05:25 PM
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Originally Posted by JEVA
Yeah, they said they'd try to find one already production slated and modify it but since I did a nearly full load out, it probably wasn't possible. That's fine, my current lease isn't up until March so good timing.
What car lease are you coming out of in March?
Old 02-03-2016, 05:35 PM
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Originally Posted by Mickfx
I just found out that I am B6 - invoiced and on the way to the port. I ordered my GLC on Dec 26.
Also ordered my GLC on Dec 26, but the guy at my dealer has been no helped and I don't know what my status is at the moment, other then it will be here in a few months. Did you get the lighting package by any chance, as I hear people on the forums here say it will delay an order.
Old 02-03-2016, 05:51 PM
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Originally Posted by lilming
Also ordered my GLC on Dec 26, but the guy at my dealer has been no helped and I don't know what my status is at the moment, other then it will be here in a few months. Did you get the lighting package by any chance, as I hear people on the forums here say it will delay an order.
The first dealer I tried to order from originally told me he had a Jan build slot but then when he input my options, he said the earliest was March because of the MB stiched dash. He explained that any option that's in demand or in short supply could cause a build rejection. I went to another dealer and they had the Feb D1 slot available so it all worked out. Here's what I ordered:

designo Diamond White Metallic
designo black leather package
Premium package
wheel locking bolts
lighting package
Multimedia package
Sport package
Night package
Heated steering wheel
19" Black AMG wheel
Advanced Parking Assist
Burmester
Heated rear seats
Panorama sunroof
Driver assistance package
Interior package
MB stitch

Last edited by Mickfx; 02-03-2016 at 06:16 PM. Reason: add
Old 02-03-2016, 06:01 PM
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Originally Posted by dieseldoc
I have ordered in the past with BMW. Based on port schedule that I looked at. Multiple ships leaving today as well as Friday. Car will be going to VPC Brunswick. Should get there around Feb 21-23. I should see it in Dallas one week later. I should have it first week of March.
That would be great! Best of luck on that!
Old 02-04-2016, 07:14 AM
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I ordered my GLC Nov. 29th and it FINALLY arrives in Brunswick, GA tomorrow!! It's been a LONG wait... should arrive at the dealership next week, just in time for me to pick it up and have hip surgery - won't be getting many miles on it anytime soon!
Old 02-04-2016, 10:49 AM
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Originally Posted by dwood622
I ordered my GLC Nov. 29th and it FINALLY arrives in Brunswick, GA tomorrow!! It's been a LONG wait... should arrive at the dealership next week, just in time for me to pick it up and have hip surgery - won't be getting many miles on it anytime soon!
Having that nice new GLC sitting in your driveway will certainly quicken your recovery! Good luck with your surgery.
Old 02-04-2016, 10:57 AM
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Originally Posted by Mickfx
Having that nice new GLC sitting in your driveway will certainly quicken your recovery! Good luck with your surgery.
+1
Old 02-04-2016, 11:24 AM
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Originally Posted by dwood622
I ordered my GLC Nov. 29th and it FINALLY arrives in Brunswick, GA tomorrow!! It's been a LONG wait... should arrive at the dealership next week, just in time for me to pick it up and have hip surgery - won't be getting many miles on it anytime soon!
Congrats!! Sorry about your hip. By the way. Do you know which ship your came on?
Old 02-04-2016, 11:54 AM
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Originally Posted by dwood622
I ordered my GLC Nov. 29th and it FINALLY arrives in Brunswick, GA tomorrow!! It's been a LONG wait... should arrive at the dealership next week, just in time for me to pick it up and have hip surgery - won't be getting many miles on it anytime soon!
2-3 months, it's absolutely no long for us in Switzerland or Europe.
I ordered mine the same day as you and my car will arrive in July if everything happens normally.

Here, if you order a one today, you will receive it in December...

Everybody in the USA, be happy about your little time of delivery
Old 02-04-2016, 02:31 PM
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How long is the normal build process? I want to say that my sales guy said there was a 10 day window.
Old 02-04-2016, 05:29 PM
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Originally Posted by mbglc
2-3 months, it's absolutely no long for us in Switzerland or Europe.
I ordered mine the same day as you and my car will arrive in July if everything happens normally.

Here, if you order a one today, you will receive it in December...

Everybody in the USA, be happy about your little time of delivery
Holy cow mbglc, Why does it take so long? Does it have to do with size of the US vs. the Swiss market?

I once waited seven months for a car because the seats I wanted were not available. Finally, my patients expired and as I was dialing the dealer to cancel, my phone rang. It was the salesperson telling me my car had just been unloaded off the truck.

I ordered the GLC 23 Dec. It arrived in the port of Baltimore earlier this week. Don't know how long it will take to get it loaded on the truck but once that occurs am guessing will take two days to Dayton (union driver). So, if I'm lucky, should have a new shiny selenite gray GLC in my garage next week. If not, expect to see me whining here.

Last edited by larrypmyers; 02-04-2016 at 05:45 PM.
Old 02-05-2016, 02:40 PM
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My car is C2. It is on the Sunlight Ace. Arrival Brunswick 2/17.


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