GLC Class (X253) Produced 2016-2022

Tyre scrubbing on (full) lock

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Old 02-02-2017, 06:48 PM
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Yes, I'm afraid we do.
Fitting winter tires in Oz...... I don't think so MB.

If i'm right in saying it is only effecting RHD cars MB needs to say "Why".
Old 02-03-2017, 03:39 AM
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Originally Posted by wmc021
Yes, I'm afraid we do.
Fitting winter tires in Oz...... I don't think so MB.

If i'm right in saying it is only effecting RHD cars MB needs to say "Why".
Welcome to the frustrating fight Logic doesn't seem to come into it.
Old 02-03-2017, 08:30 PM
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Originally Posted by wmc021
Hi
I have a 4 week old AMG GLC43 in Australia with 21' rims fitted with continental sport contact tires. Did not notice the issue at first, but yesterday noticed it for the first time only slightly.

What was more alarming was the tire wear which shows signs of graining already, the car has only done 900km.

The car is booked in next week for a windscreen polish as it also has the windscreen wiper judder problem that some owners are also experiencing. I shall be lodging the tire judder issue with MB at that time.

It's a great car but MB need to come up with a better solutions than fitting winter tires in Australia
Hey mate,
could you take a photo of the graining on your tyres please?
I don't notice this issue on my glc43 but would be interested in comparing the tyre wear against mine, mines completed 1400kms.
Old 02-04-2017, 01:04 AM
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Tyre scrubbing

JustinS

Hi JustinS,

I just done a 200km highway drive so the attached only show a sample of the wear. Seams this has cleaned the tire up slightly

After a few days of around town driving it looks worst.
Where are you from/based?

I still only just notice the judder & crabbing when on full lock, I must admit its not as bad as some of the on line videos I've seen of RHD GLC in colder weather conditions such as the UK.
I'm just concerned as OZ weather cools is the effect going to become worst.

The car is booked in next week Saturday to have the Windscreen polished due to the wiper judder issue and I've already told MB that we will be discussion the crabbing issue when I'm there.





Old 02-04-2017, 03:54 AM
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Print these photos and leave them with MB so tech can see it.
Harder to flip you off with photos, they keep them on your file usually.
Good luck
Old 02-04-2017, 08:57 AM
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More examples here: https://youtu.be/VTT0U8fciR0
Old 02-04-2017, 09:16 PM
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Anyone tried filming the front wheel arch area with a few strategically placed gopro to see what's going on in there while the scrubbing/juddering is occuring?

With all the tire worn areas documented so far, seem to be only the outer edge involved? Maybe can consider front section of wheel arch rubbing on the tire's outer edge during a full lock turn. Evidence that lots of highway straight road driving reduce the scrubbing effect.
If that is the case, then maybe the offset of the rims have to be looked at along with the tire profile.
Old 02-05-2017, 02:52 AM
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It is an interesting theory. I was only yesterday having a conversation with someone from the Netherlands who said exactly that. He asked me whether I tried wheel spacers, it helped him in the past on a Volvo to 'overcome' 'mask' the issue as Volvo like Mercedes didn't want to know about it.
Old 02-06-2017, 08:12 AM
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There has been an unbelievable post regarding this put on another forum this morning, your comments please:

"I've been told today, 6/2/17, by Lookers, the dealer I bought my GLC from, that there is an internal Mercedes notification that has been distributed stating that prospective customers are to be demonstrated the vehicle and asked to sign a disclaimer. This to me, at least is an admission of the problem. There is meant to be a 'public' notification on the 17/2/17. I am in the process of returning the vehicle on the basis that I was not told about it when I bought it and would have not gone ahead with the purchase had I been."
Old 02-06-2017, 08:35 AM
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I just spoke to MB Financial Services on the aspect of rejecting the car. They will fill out the case form for it and get their resolution team to investigate it and come up with a resolution. Lets see what happens. They said that they will acknowledge it in 2 days and have further 10 days to come up with their answer.

My argument on rejection is purely on the safety aspect. I can't be having to second guess if the car will go in the direction the steering is pointing or where the car is facing.
Old 02-06-2017, 10:46 AM
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crap... I'm starting to worry about this when spring comes and I'll put the original 21" wheels back on :/
Old 02-06-2017, 11:12 AM
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Originally Posted by vikeor
crap... I'm starting to worry about this when spring comes and I'll put the original 21" wheels back on :/
As yours is left hand drive I think you maybe ok.

Unless your our summers are like the UK winters
Old 02-06-2017, 11:14 AM
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I've heard some weird noises when bringing the car home on a tight, slow right hand turn... I guess I'll have to wait and see.

Our summers are sometimes 35C+ :P
Old 02-06-2017, 11:14 AM
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Originally Posted by Philamg
There has been an unbelievable post regarding this put on another forum this morning, your comments please:

"I've been told today, 6/2/17, by Lookers, the dealer I bought my GLC from, that there is an internal Mercedes notification that has been distributed stating that prospective customers are to be demonstrated the vehicle and asked to sign a disclaimer. This to me, at least is an admission of the problem. There is meant to be a 'public' notification on the 17/2/17. I am in the process of returning the vehicle on the basis that I was not told about it when I bought it and would have not gone ahead with the purchase had I been."
ive seen the document now. It is quite clear that Mercedes are covering themselves with any new owners. Doesn't bode well for a fix, nor is it clear what happens to those owners who already have taken delivery of their vehicles.

A right mess. I would stay well clear of these vehicles in right hand drive.
Old 02-06-2017, 12:09 PM
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Originally Posted by vikeor
I've heard some weird noises when bringing the car home on a tight, slow right hand turn... I guess I'll have to wait and see.

Our summers are sometimes 35C+ :P
Fingers crossed
Old 02-06-2017, 04:22 PM
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I've also raised the issue with my dealer in Edinburgh and they have confirmed that MB will be providing a response in due course and the dealership provided the undernoted statement from MB. I'm hoping it's not just a rehash of the issue being a 'comfort' issue or the recommendation to fit winter tyres but we'll need to wait until 17th February to find out more.

"For those customers who have already taken delivery of a car with this characteristic and have expressed their concern, we will provide a further update by 17 February 2017".
Old 02-06-2017, 06:43 PM
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From what's been posted above it's take it or leave it.
Old 02-07-2017, 01:15 AM
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I all ready the car- since May 2016- MB should come up with a proper fix. If not reputations damage.....
Old 02-07-2017, 02:45 PM
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I own a LHD GLC 250D since April 2016.

Yesterday I was in a parking which floor is polished. I have Winter tyres on 19". My tyres were wet as it was raining. Exterior temperature was about 3ºC. On full streering-wheel lock and at very low speeds I experimented the described situation. Today I went back to the same parking, same temperature, dry tyres and was not able to reproduce the situation.

In April I should be receiving my new GLC43 AMG.
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Old 02-07-2017, 02:57 PM
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Originally Posted by Daniel BG
I own a LHD GLC 250D since April 2016.

Yesterday I was in a parking which floor is polished. I have Winter tyres on 19". My tyres were wet as it was raining. Exterior temperature was about 3ºC. On full streering-wheel lock and at very low speeds I experimented the described situation. Today I went back to the same parking, same temperature, dry tyres and was not able to reproduce the situation.

In April I should be receiving my new GLC43 AMG.
Hi Daniel - thank you for your post. I think that is what I would class as expected behaviour. And exactly the kind of scenario that I've experienced occasionally before in full time 4wd vehicles.

Very unlike the constant experience that us RHD owners have where even at high temperatures and when dry this happens.

Really appreciate your contribution on it, we hear too little from LHD owners and I think it is useful
Old 02-08-2017, 01:56 AM
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Well here you go - just in case anyone is still interested in this vehicle. If you are looking to buy and are from the UK. The retailer will ask you to sign this form. The action group website obtained a copy from a concerned prospective customer.

https://www.mercedescrabbing.org/201...ipping-waiver/

I mean seriously, why would you still buy a car that does this?
Old 02-08-2017, 03:36 AM
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They won't be getting my signature Dejongj, I spoke to salesman on Monday and he wasn't aware of the disclaimer but as he wasn't in yesterday will be finding out and phoning me today, will be interested to see what he says.
Not sure about others but I am not saying it is a safety issue but an issue that shouldn't be built into any car, my discovery sport doesn't have it and none of my previous 4 wheel drive cars have.
I am due to collect car on March 1st, will be interested to see what happens.
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Old 02-08-2017, 03:44 AM
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I've just seen a copy of the internal memo send to the dealers Another breaking news story later today...
Old 02-08-2017, 06:53 AM
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Quite disgusting behaviour. Shame on you MB
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Old 02-08-2017, 10:45 AM
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Dealer has just phoned me to say that their motor group will NOT be asking customers to sign the disclaimer, not sure if it is me they are saying that to or everyone, I had already told them I won't be signing.
My car has arrived at dealers and salesman has taken it around the site, forward and backwards on full lock and he says it doesn't have the issue. He said I could go over and drive the car but I declined, I trust him and he knows if it has the problem he will be getting it back.


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