Issue Connecting Mercedes Me to Google Assistant
Thread Starter
Member
Joined: May 2017
Posts: 99
Likes: 15
From: Boston, MA
2020 GLC 300 4Matic - Brilliant Blue/Black MB Tex, Premium Pkg, Multimedia Pkg,Parking & Driver Asst
Issue Connecting Mercedes Me to Google Assistant
Awhile back, I was able to connect Google assistant (Ok, Google) to Mercedes Me to start my car. It was much quicker to do it that way than having to go into the Mercedes Me app, put in my code then start the process. I recently started getting the message that it was temporarily unavailable.
Is anyone else having this issue? And how do I try and reconnect it? I can't remember what I did the first time, and I'm not able to find specific instructions online on how to do it. I've been through the Mercedes Me app, but don't see an option there. Has it been discontinued?
Is anyone else having this issue? And how do I try and reconnect it? I can't remember what I did the first time, and I'm not able to find specific instructions online on how to do it. I've been through the Mercedes Me app, but don't see an option there. Has it been discontinued?
Super Member
Joined: May 2017
Posts: 632
Likes: 57
From: Trumbull, CT USA
Mercedes-Ben GLC300 4Matic
Awhile back, I was able to connect Google assistant (Ok, Google) to Mercedes Me to start my car. It was much quicker to do it that way than having to go into the Mercedes Me app, put in my code then start the process. I recently started getting the message that it was temporarily unavailable.
Is anyone else having this issue? And how do I try and reconnect it? I can't remember what I did the first time, and I'm not able to find specific instructions online on how to do it. I've been through the Mercedes Me app, but don't see an option there. Has it been discontinued?
Is anyone else having this issue? And how do I try and reconnect it? I can't remember what I did the first time, and I'm not able to find specific instructions online on how to do it. I've been through the Mercedes Me app, but don't see an option there. Has it been discontinued?
Thread Starter
Member
Joined: May 2017
Posts: 99
Likes: 15
From: Boston, MA
2020 GLC 300 4Matic - Brilliant Blue/Black MB Tex, Premium Pkg, Multimedia Pkg,Parking & Driver Asst
Is this functioning for other users? I was able to say "OK, Google tell Mercedes Me to start my car" and it worked.
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Joined: Nov 2012
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A gaggle of MB's
Interesting - playing around with Google
Interesting - I had noted the announcement several months ago - but hadn't thought thru it.
Now - on Mercedes me you need to manually re-sign in every 120 days - same user/password.
On Google Home - these instructions may or may not be current:
https://www.mbusa.com/vcm/MercedesMe...googlehome.pdf
Now - on Mercedes me you need to manually re-sign in every 120 days - same user/password.
On Google Home - these instructions may or may not be current:
https://www.mbusa.com/vcm/MercedesMe...googlehome.pdf
Thread Starter
Member
Joined: May 2017
Posts: 99
Likes: 15
From: Boston, MA
2020 GLC 300 4Matic - Brilliant Blue/Black MB Tex, Premium Pkg, Multimedia Pkg,Parking & Driver Asst
Interesting - I had noted the announcement several months ago - but hadn't thought thru it.
Now - on Mercedes me you need to manually re-sign in every 120 days - same user/password.
On Google Home - these instructions may or may not be current:
https://www.mbusa.com/vcm/MercedesMe...googlehome.pdf
Now - on Mercedes me you need to manually re-sign in every 120 days - same user/password.
On Google Home - these instructions may or may not be current:
https://www.mbusa.com/vcm/MercedesMe...googlehome.pdf
Do you remember what you did to initially link Mercedes Me to Google assistant? I wonder if they decided to terminate that ability? Who would I reach out to to get an official answer?
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Super Member
Joined: May 2017
Posts: 632
Likes: 57
From: Trumbull, CT USA
Mercedes-Ben GLC300 4Matic
i noticed the google now app keeps changing - things it used to do it doesnt seem to do anymore - so i would not be surprised if google removed this feature from the app and now it doesnt work with mercedesme anymore.
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Thread Starter
Member
Joined: May 2017
Posts: 99
Likes: 15
From: Boston, MA
2020 GLC 300 4Matic - Brilliant Blue/Black MB Tex, Premium Pkg, Multimedia Pkg,Parking & Driver Asst
Out of curiosity, I called MB and spoke with someone in the Mercedes Me department, and although she couldn't give me an answer why, she did confirm that it was discontinued. Oddly, she also said I was the first call she's had regarding this. 
Too bad, I really like that functionality, as it was a lot faster (and cooler) to start my car with a 1 sentence command, vs. starting the app, putting my PIN, then selecting to remote start the car.
Too bad, I really like that functionality, as it was a lot faster (and cooler) to start my car with a 1 sentence command, vs. starting the app, putting my PIN, then selecting to remote start the car.
