GLC Class (X253) Produced 2016-2022

Buffeting sound in rear of cabin

Old 06-09-2018, 02:03 PM
  #1  
Senior Member
Thread Starter
 
Vaboy's Avatar
 
Join Date: Mar 2017
Location: Virginia
Posts: 417
Received 47 Likes on 43 Posts
'17 BMW X3, '18 GLC300 4Matic
Buffeting sound in rear of cabin

I know there’s been lots of discussion about the Acoustical glass for the front windows to alleviate wind noise. I don’t have too much of a problem with true “wind noise”up front, but I have noticed since I’ve had the car, almost a year, that there is some sort of buffeting sound that sounds like it’s towards the rear of the cabin, high up towards the roof. I noticed it the first time while traveling at 60-65 MPH, but have noticed it occurs at much slower speeds as well, if the radio is turned down. I would liken it to something flapping outside, but at a low pitch, almost like a thumping sound. Obviously there is nothing there except the roof rails and I assume it’s not them. I had crossbars on my ‘06 Highlander and they never made any sound whatsoever. I would expect my GLC to be just as quiet as that.
And BTW, I don’t think it’s anything mechanical at all. No whining or grinding, just a thumping sound like there’s a balloon flapping in the wind.
Any ideas?
Old 06-09-2018, 03:16 PM
  #2  
MBWorld Fanatic!
 
Mr. J's Avatar
 
Join Date: Feb 2016
Location: Portland, OR
Posts: 1,564
Received 263 Likes on 207 Posts
C450, GLC43
Do you have crossbars installed? If so, the answer is obvious.
Old 06-09-2018, 10:33 PM
  #3  
Senior Member
Thread Starter
 
Vaboy's Avatar
 
Join Date: Mar 2017
Location: Virginia
Posts: 417
Received 47 Likes on 43 Posts
'17 BMW X3, '18 GLC300 4Matic
Originally Posted by Mr. J
Do you have crossbars installed? If so, the answer is obvious.
No crossbars. I wondered if it could be the Pano moving at speed, but they did the Pano recall check when it was in for other work and said it was ok.
Also wondered about something aerodynamically wrong underneath or if the spoiler accessory would break up the wind flow over the lift gate. My Highlander had a built in spoiler. It’s a separate option on the GLC that I didn’t get, mainly because I didn’t like the the idea of it being added on as an accessory.
Old 06-09-2018, 11:47 PM
  #4  
Member
 
openwheelracing's Avatar
 
Join Date: Feb 2018
Posts: 197
Received 24 Likes on 20 Posts
GLC
Moonroof is always anpain when it comes to rattles and noise.
The following users liked this post:
bad habit (07-06-2020)
Old 06-10-2018, 04:02 AM
  #5  
MBWorld Fanatic!
 
Philamg's Avatar
 
Join Date: Dec 2016
Location: Dorset, UK
Posts: 1,333
Received 301 Likes on 190 Posts
GLC 450
Originally Posted by openwheelracing
Moonroof is always anpain when it comes to rattles and noise.
Not if fitted correctly.
Old 06-12-2018, 03:26 PM
  #6  
Senior Member
 
mtberman's Avatar
 
Join Date: Apr 2017
Location: Denver, Colorado
Posts: 259
Received 44 Likes on 35 Posts
2018 GLC300 4matic SUV
I've had this problem in other cars but not in my GLC300. Here are a few things I'd suggest based on my experience:

First, ask your dealer to perform service campaign LI46.35-P-062791, a re-programming of the power steering parameters. There's a known issue with the GLC300 steering rack. This fix has been effective for some problems with GLCs that involve vibration. I had a Subaru that had a terrible thrumming/vibration problem at high speeds and it turned out to be the steering rack on that car, too.

Second, check the pano roof at speed by opening/closing and then manually pushing on the panels at speed. You need to have someone else driving to do this properly.

Third, check tire pressure and be sure the wheels are properly balanced. Mercedes recommends 32 PSI cold all around unless running max vehicle load. Once you've done the pressures, ask the dealer to pull the wheels and confirm they are all properly balanced.

I would be interested to hear if you get this resolved, and how.
Old 06-12-2018, 05:21 PM
  #7  
Senior Member
Thread Starter
 
Vaboy's Avatar
 
Join Date: Mar 2017
Location: Virginia
Posts: 417
Received 47 Likes on 43 Posts
'17 BMW X3, '18 GLC300 4Matic
Originally Posted by mtberman
I've had this problem in other cars but not in my GLC300. Here are a few things I'd suggest based on my experience:

First, ask your dealer to perform service campaign LI46.35-P-062791, a re-programming of the power steering parameters. There's a known issue with the GLC300 steering rack. This fix has been effective for some problems with GLCs that involve vibration. I had a Subaru that had a terrible thrumming/vibration problem at high speeds and it turned out to be the steering rack on that car, too.

Second, check the pano roof at speed by opening/closing and then manually pushing on the panels at speed. You need to have someone else driving to do this properly.

Third, check tire pressure and be sure the wheels are properly balanced. Mercedes recommends 32 PSI cold all around unless running max vehicle load. Once you've done the pressures, ask the dealer to pull the wheels and confirm they are all properly balanced.

I would be interested to hear if you get this resolved, and how.
All good ideas. Thanks, mtberman. I need to get the Svc Mgr to ride along with me to confirm what I’m hearing. My adult daughter hears it but my slightly hard of hearing wife does not. Even though it doesn’t seem to be much of a problem, I’ll definitely post the fix in case anyone else runs across it. It actually is pretty annoying if the radio is off.
Old 06-13-2018, 03:01 PM
  #8  
Super Member
 
Chrisk03's Avatar
 
Join Date: Feb 2017
Location: Northeast, USA
Posts: 702
Received 132 Likes on 107 Posts
GLC43, GTI, X3, Mazda3
Is the buffeting like the "helicopter effect" that you might hear if one window is down...usually in the back? I experienced that type of sound last weekend while driving my 43 with the front and rear driver's windows down slightly. I'm guessing I was in the 35-45mph range. That seemed odd to me with having 2 windows down, as it usually is an effect with a rear window down only. If this is the same sound you are experiencing, I'm theorizing it is because of the large pano roof, along with the GLC being so tight and solid with all the doors shut. If not the same thing, disregard and hope you figure it out.
Old 06-13-2018, 09:32 PM
  #9  
Senior Member
Thread Starter
 
Vaboy's Avatar
 
Join Date: Mar 2017
Location: Virginia
Posts: 417
Received 47 Likes on 43 Posts
'17 BMW X3, '18 GLC300 4Matic
Thanks for the idea, Chrisk, but it’s not the helicopter effect you mentioned. I’ve had that in other cars too and this is much more muted than that. What I don’t understand is my GLC has no exterior accessories, so it seems like this is something that at least SOME other owners would notice. Maybe I’m the first and I’ll be able to find a solution for others who may notice it later.
Old 07-02-2020, 02:38 PM
  #10  
Newbie
 
h3660's Avatar
 
Join Date: May 2007
Posts: 3
Likes: 0
Received 0 Likes on 0 Posts
Hi Vaboy, Have you found the solution for your problem? I've got the same issue for some time now (buffeting sound from the left rear mostly above 60mph). Rear door has been adjusted. Rear hatch rubber stoppers replaced and adjusted. Problem still not fixed.
Old 07-02-2020, 03:14 PM
  #11  
Senior Member
Thread Starter
 
Vaboy's Avatar
 
Join Date: Mar 2017
Location: Virginia
Posts: 417
Received 47 Likes on 43 Posts
'17 BMW X3, '18 GLC300 4Matic
Sorry h3660, but I never had any luck figuring out what the buffeting noise was, even though the lead MB service technician agreed he could hear “something”. They checked several things but couldn’t eliminate the sound. The only time it disappeared was on a trip to the beach when I had the lower rear storage compartment packed full, with two adults in the back seat as well. That convinced me it had something to do with the aerodynamics of that rear storage compartment when it is empty. I could never figure out what the culprit was in that area though. I guess I finally just got used to it and don’t notice it, not that it’s not still there!
Old 07-04-2020, 10:00 AM
  #12  
Newbie
 
h3660's Avatar
 
Join Date: May 2007
Posts: 3
Likes: 0
Received 0 Likes on 0 Posts
Vaboy, thanks for the feedback. I will take my GLC into the Mercedes body shop and see maybe they can find a solution. I was thinking maybe its one of the hatch seals or the rear glass not fitted correctly. Maybe with your rear compartment fully loaded the distortion in the glass/body work closes the gap.
Old 07-04-2020, 08:15 PM
  #13  
Super Member
 
ParjAS's Avatar
 
Join Date: Apr 2020
Posts: 683
Received 90 Likes on 76 Posts
19 GLC300 4M (lunar blue/black/black ash aluminum),17 GLE350 4M (selenite grey/ espresso/eucalyptus)
Originally Posted by h3660
Vaboy, thanks for the feedback. I will take my GLC into the Mercedes body shop and see maybe they can find a solution. I was thinking maybe its one of the hatch seals or the rear glass not fitted correctly. Maybe with your rear compartment fully loaded the distortion in the glass/body work closes the gap.
You might also want to check pano roof if you have it. I skipped it because I found it redundant in Portland OR, so am uneducated on pano roof. I do however know my friend's GLC's pano roof was causing a similar problem.
Old 07-06-2020, 01:48 PM
  #14  
Senior Member
Thread Starter
 
Vaboy's Avatar
 
Join Date: Mar 2017
Location: Virginia
Posts: 417
Received 47 Likes on 43 Posts
'17 BMW X3, '18 GLC300 4Matic
Let us know....

Originally Posted by h3660
Vaboy, thanks for the feedback. I will take my GLC into the Mercedes body shop and see maybe they can find a solution. I was thinking maybe its one of the hatch seals or the rear glass not fitted correctly. Maybe with your rear compartment fully loaded the distortion in the glass/body work closes the gap.
Sure! Let us know if they come up with a source of your noise

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Thread Tools
Search this Thread
Rate This Thread
Rate This Thread:
You have already rated this thread Rating: Thread Rating: 0 votes,  average.

Quick Reply: Buffeting sound in rear of cabin



All times are GMT -4. The time now is 09:55 PM.