Hi, I thought of getting C300 earlier, but now I'm planning to get GLC300 4MATIC. Was looking for used around $30K with low miles but one of my friends suggested to shop a new one, considering COVID19 situation. Need help in deciding on whether to get new or used vehicle especially in this situation. Currently, one dealer offering new GLC 300 4MATIC 2019(14% off MSRP 45000, no panoramic roof), 2020(11% off MSRP 47000, with panoramic roof). Found one used 2017(with 10K miles), and 2016(with 36K miles) vehicles, but 2017 may need tires replacement, and both vehicles need maintenance I guess

Not sure, if I need to go with used or new(2020/2019), in dilemma. The plan is to drive for 5years and then decide to sell/trade to get another car or keep this one. Please any help is greatly appreciated

Thanks!!

Which do you want?

Can you post the price and option content of the 2016 and 2017 models you mentioned? This will allow a full evaluation.

In your research on this site you may have learned that complaints on the panoramic roof are not uncommon.

If you plan on keeping it another 5 years then go 2019/20. You will be plagued with issues eventually.

My 2018 GLC300 will be returned from lease in Sept-Oct, whenever my '21 GLE350 arrives. At the moment, only 17,500 miles and other than the usual break squeals, car has been flawless and will be an amazing used car for someone. I've owned Mercedes, Audi, BMW and Lexus. Particularly with my first Mercedes and the Audi, after warranty the repairs can be frequent and costly. So I really believe that leasing is the answer for high maintenance cost vehicles. At the very least, find a CPO used vehicle.

My experience has made me a strong believer in the M-B CPO warranty. For my purposes, it's a much better deal than buying new.

My 2017 GLC CPO had been a service loaner for less than 4,000 miles when I got it in May of 2017, To call me a high mileage driver is an understatement - it crossed the 142,000 mile mark yesterday. The first 100,000 were the toughest. I would guess I had about $10,000 worth of work done, about half of that under CPO after the new car warranty ran out, and I paid nothing. The last 42,000 miles have been trouble free. I have the car for sale now and, since the warranty is transferable, the buyer gets the year and a half that remains. That's insane, in a good way!

Hey ChinaBob,
For those of us way behind you (mileage-wise), it would be interesting to hear about the repairs you'd had done.

Thanks,
BlackGLC

That’s a pretty tall order but I’ve been curious about it myself so this is a good time to do it, especially now that I have the car for sale. I left out normal maintenance but included big ticket items. Anything with a dollar amount I paid myself, the rest was under warranty.

• ~ 3700 - I picked up the car, CPO, former service loaner
  
  
• ~ 5000 - Took car in for two problems:
  • Front wheels bouncing and even becoming airborne over broken pavement. A common problem reported on the forums. The dealer took the front suspension apart and the problem got better but did not go away completely until I replaced the tires with non-run flats at around 35,000. (My guess is that M-B engineers forgot to tune the suspension for run-flat tires.)
    
    
  • Excessive wind noise, also reported on forums. Dealer installed acoustic glass in front side windows. Huge improvement!
    
    
• 34,811 - noise in dash when cold. Heater blower replaced
  
  
• 35,021 - new tires - Michelin Premier A/S $1040
  
  
• 46,244 - rattle in right rear cargo area. Left rear speaker falling out, fixed with some bushings.
  
  
• 61,627 - Blind spot monitor out. Replaced warning light in right mirror
  
  
• 78,693 - Replace V-belt - $171 out of pocket; change transmission fluid $498 (should have been ~$800 but Miami M-B dealer quoted me for a 2-wd not realizing a 4matic costs a lot more); leaking engine mount covered under CPO
  
  
• 88,230 - PCV malfunction. Replaced
  
  
• 97,422 - Replace rear brake pads and rotors - $686
  
  
• 101,737 - Right front axle seal leaking
  
  
• 104,795 - Replace front brake pads and rotors - $840.93
  
  
• 113,522 - Replaced Michelin tires with Pirelli Scorpion Verde A/S - $873. (Michelin had 78,000 miles and had maybe 10k more left in them but I was headed out for a long trip in the winter.)
  
  
• 142,110 - current mileage
  
  

Now that I look at the whole record I realize it’s not so bad. By putting on so many miles in so short a time it seemed like the repair record was worse than it really was.

Great service list @ChinaBob thanks for posting it. 78k miles on tires is outstanding. The work done on the vehicle seems about typical for German vehicles.

Thanks ChinaBob! Great to have that info.

My 2017 GLC only has 30k miles on it. Other than the squeaky brakes that so many have reported, the only problem I've experienced is a minor cosmetic one: one of the front door sill plates came off. This is just a thin chrome cover that is glued on the door sill. The dealer glued it back on for me.

Both 2017(with 10k miles) and 2016(with 36k miles) has a panoramic roof and Burmester surround system package.

Latest update from the dealer, on 2020 was he can give me 12% + employer benefit(1K) it seems. The colour combination that I'm looking in was silk beige interior with a white exterior.
Also, planning to add a diamond front grill and black accent mirrors and replace chrome window trims to black later.
So current options were,
1. 2020 with panoramic roof - 41.2K
2. 2019 without panoramic roof - 38K
3. 2020 service loaner(as same as above 2020 config except for the panoramic roof)- 40K ..this might be out of option as the price matches the new vehicle

Should I just go for 2020 or get 2019? Do the new features really added value? I think I will just keep this vehicle for at least 5-6years.

Sorry for too many questions, I'm new to this forum, want to hear MB owners thoughts
Thanks

@chassis Yeah, I didn't know that I requested in multiple forums

Hey, need a suggestion?
Dealer is offering me $42.5 for GLC 300 2020 vehicle config as below, what is a good price to ask for? I'm thinking of $39K or $40K, is that great/over priced?
White exterior
Silk beige interior with dark linden wood trim
along with below options


Thanks,
Yeshwanth

Since you mentioned maybe spending around $30K on a used GLC, but are now considering spending a little more on a new one, I assume your budget is a consideration in your purchase. Having said that, since Chinabob has had such good luck with CPO’s I would recommend a more fully optioned, low mileage CPO. I’m not sure what’s standard on 2020’s, but I would opt for the most safety packages I could get in a CPO. And I would suggest that you really consider getting the upgraded Active LED’s that everyone seems to agree are well worth the money. If you’re planning on keeping the car 5 or 6 years you’ll enjoy those extra features. IMHO, the car you mention above is not very well optioned, but maybe it fits your budget. I would spend the same money on a nicer equipped CPO.

Thanks for your response.

Typically, what is the mileage number to be considered when buying CPO? Is it year vs mileage or options vs mileage?

Maybe Chinabob or some others will chime in on their thought process. I haven’t bought a CPO, but besides exterior color and interior, I think I’d decide on must have options (Active LED’s, Keyless Go, or whatever) and then look for the latest model, lowest mileage CPO that ticked those things off. I’d spend a little time and be sure I understood what different options do too. I don’t know what’s standard on newer GLC’s, but if waving your foot to open your lift gate is important, be sure you get that. I used to think it wasn’t necessary but my wife and I use it ALL the time with our cars. You’d be surprised how often your hands are full. Things like that are things you might use every day. But do you HAVE to have ambient lighting, probably not. Just take your time and think it through.

Hi Yesh!
I was in the same boat last year (2019 $50k, CPO 2017 $35k).
Just some thoughts. I bought the new one but both my options had the same features : Stand alone leds, lunar blue paint, black interior, some goodies....
NEVER GET THE PANO ROOF.
They are largely problem causers on older vehicles. I also skipped that on my new car. Instead, you could get some other goodies like ambient lighting.
By the way on CPO's it is year and options vs mileage

If interested in CPO, try look below 15,000 if you can find one. Don't go over 40,000 miles

Update:
If you like that car you're talking about (2020, 42.5), you should be able to get a better deal.
Reason #1: I was able to get a better deal on my 50K GLC last year and managed to pull it down to 40K.
Reason #2: Coronavirus exists and you should be able to negotiate a little more.
Reason #3: The dealer lots are filled to the brim (at least in beaverton, OR). You will be able to get a better price on a better equipped vehicle that just nobody seems to want.
Here are my car features, I think you will need these too:
Static or intelligent (std. on 2020), keyless go, your favorite paint and interior (subjective), burmester sound system, 3 color ambient lighting, smartphone integration pack. (std. on 2020), 4matic (depends on your location), your favorite wood trim, safety features youthink you will need (360 camera, driver assist (don't have that))

Is MB taking MY20 custom orders still? If they still do, this would be a great option for you. I think you can save something like 10-12% on custom built GLCs.
Another option: Look at a bunch of dealers near you and pick your favorite.
Sorry about filling this thread out with posts! However, I just wanted to pour out my opinion. I had been holding back, but this thread is definitely alive!

Thanks, ParjAS, Vaboy

I posted my reply in a different thread with the same request from me earlier. Let me know how to combine both

##
Also, I contacted a few other dealers, and found a few options,
1. 2016 - red ext, beige int, panoramic roof, Burmester, premium2 package, no LED, multimedia package, sports pkg, AMG body styling; for ~$32K with 20.3miles on it
2. 2017 - diamond white ext, beige int, panoramic roof, Burmester, premium2 package, LED light - for $35.5K with 18K miles

My thought was on 2017 but 2016 options are putting me in dilemma. Am I missing anything when comparing 2016 vs 2017 in terms of known issues? I haven't checked out deeply on the panoramic issues here yet, is it that bad to have it as an option on CPOs? Any other things, I need to consider to make a firm decision?

Sorry, I'm new to this MB world and also MB vehicles hence requesting, hope you understand

Thanks,
Yeshwanth

I would get the 2017. It appeals to me more. It also has the leds which are just haves for me. If you don't do a lot of night driving, you would be fine with 2016.

Yesh, I am just going to put this out there. For 4,500 bucks of bricks, feathers, or M&Ms, you could get the brand new GLC with all the new tech. Not saying that these CPO's are bad, just putting it out there. Man GLCs hold value really damn well!

Also neither the 2016 nor the 2017 had the smartphone int package, which contains apple carplay and android auto. Those are must haves for me and were added in 2018 as an option for cars without multimedia package or offroad package.

Pano roof I wouldn't suggest, but if you like it maybe you could get it. On the new cars it is fine, CPOs though